Wenn man die Unterlagen zusammen hat, geht der Vorgang sehr schnell. Sollte noch etwas fehlen bekommt man sehr schnell Kontakt mit einem Supportmitarbeiter -> Topp. Die Leistung ist wie versprochen.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Instructions were clear from the website and the subsequent emails. Response time was fast, especially once they knew I was already in Bali - they expedited the activation process for me and followed... Se mere
Virksomheden har svaret
Activating can be technical but the support team were helpful. Once everything was set-up, everything was working well. Speed were decent and connectivity was excellent thoughout the places I went to... Se mere
Virksomheden har svaret
Everything was fine but they have much formalities, I was literally stuck at Bali airport without internet/network because of one stupid screenshot which they did not check on time! Thanks to airpor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Kontaktoplysninger
Kuta, Badung, Indonesien
- support@balisim.com
- www.balisim.com
4,7
Fremragende
259 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Toller Service 🙏
Hat alles ohne Probleme funktioniert. Die Anleitungen zur Einrichtung im Vorfeld echt top. Waren auch bereits kurz nach der Landung schon online 🙏. Toller Service. Herzlichen Dank an das Team von Balisim.
13. august 2026
Besvarelse fra Balisim
Vielen herzlichen Dank für dieses großartige Feedback!
Es freut uns riesig zu hören, dass die Einrichtung so problemlos geklappt hat und Sie direkt nach der Landung online waren. Genau so soll ein entspannter Start in den Bali-Urlaub aussehen! Das gesamte Team von Balisim.com wünscht Ihnen eine wundervolle Zeit im Paradies!
Besvarelse fra Balisim
Much appreciated! At Balisim.com, making travel connectivity simple and seamless is our main goal. Thank you for taking the time to leave your 5-star feedback!
Besvarelse fra Balisim
Much appreciated! At Balisim.com, fast, efficient processing paired with rapid support is at the heart of our service. Thank you for sharing your experience with the travel community, and safe travels!
Besvarelse fra Balisim
Thank you so much!
Keeping the checkout fast and simple so you can jump straight to enjoying a rock-solid connection in Bali is what we aim for. Have an incredible time in paradise!
Besvarelse fra Balisim
Thank you so much! 🌟 Fast, friendly support and a rock-solid connection are exactly what we strive for every single day. We're so glad we could make your trip smooth and connected. Have an amazing time in Bali!
A fantastic solution
Absolutely excellent support both during setup and when I occasionally ran into strange problems. They always responded rapidly to my emails and were able to resolve issues in minutes.
I'd previously tried to buy a Telkomsel SIM card in Makassar airport, but the system took too long to respond, so I had to give up. And I tried to buy one in Luwuk but the Telkomsel stores didn't sell SIM cards, and the little stalls along the roadside weren't allowed to sell them to foreigners.
Balisim was a fantastic solution!
2. juli 2026
Uopfordret anmeldelse
Besvarelse fra Balisim
Thank you so much for sharing such a detailed travel story! 🌟 Navigating foreign SIM registrations and local store restrictions can be a huge headache, so we are thrilled that Balisim.com could be the stress-free solution you needed.
We are especially proud of our support team for resolving your questions in minutes—keeping you connected through every leg of your trip is always our top priority. Thank you for your trust, and safe travels on all your island adventures!
Smooth eSIM setup for Bali
I bought a 21 GB Telkomsel eSIM from Balisim for my trip to Bali. The eSIM was delivered by email, and the registration and activation steps were clearly explained. I also received a confirmation once the eSIM was active, together with practical instructions for connecting to the mobile network.
Two tips for future customers: follow every setup step carefully, as requested. I initially sent the wrong screenshot and lost a few hours waiting for the process to continue. Also, I recommend buying and setting up the eSIM before arriving in Bali. Balisim has everything in place for this, so you can land at the airport already connected.
Overall, the process was straightforward and the communication was helpful.
19. juli 2026
Besvarelse fra Balisim
Thank you so much for taking the time to write such a detailed and thoughtful review! 🌟
We especially appreciate you sharing those two pro tips with the travel community. Pre-setting up before landing is definitely the secret to stepping off the plane already connected, and your note about sending the correct registration screenshot will help so many future guests avoid unnecessary delays!
We're thrilled your Telkomsel eSIM gave you a smooth experience. Have a fantastic time exploring Bali!
Really great support and network worked well…
Really great support and network worked throughout!
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Balisim
Thank you so much!
Knowing our support team was there for you and that your network kept you smoothly connected throughout your trip is the best feedback we could ask for. Enjoy every memory from your stay in Bali!
Unnecessarily complicated registration…
Unnecessarily complicated registration process. Long verification times. Unclear procedural instructions.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Balisim
Thank you for sharing your feedback.
At Balisim, we take pride in offering a transparent and straightforward setup process.
As noted in the two customer reviews submitted right before this one, travelers consistently find our registration instructions clear and easy to follow.
To make activation even simpler, we also provide step-by-step video guides that walk you through the entire setup.
If you are an actual customer who experienced an issue with your IMEI registration or verification, please contact our support team directly on WhatsApp or via the email address used for your purchase so we can verify your order and assist you immediately.
Besvarelse fra Balisim
Thank you so much! 🌟 Clear guides, fast support, and a connection that just works—that's the exact experience we aim to deliver for every trip. We're thrilled everything went smoothly for you. Enjoy every moment of your time in Bali!
Easy purchase and super quick
21. juli 2026
Besvarelse fra Balisim
Thank you so much! We know you’d rather spend your time enjoying Bali than dealing with tedious checkouts, so we keep everything as fast and effortless as possible. Have a wonderful time in paradise!
Great Customer Service
Had issue with first card I bought and just whatsapp's for help and sorted straight away- no further issues- thanks so much for easy service
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Balisim
Thank you so much for this wonderful feedback!
While we always aim for a flawless start, tech glitches can occasionally happen—and that’s exactly why our WhatsApp team is on standby 24/7 to fix things straight away. We are thrilled we could get you back on track quickly so you could enjoy a seamless trip. Have a fantastic time in Bali! 🌴🚀
Besvarelse fra Balisim
Thank you so much! Hearing that 'everything was perfect' is the best news our team could ask for. We are thrilled we could make your Bali connection seamless and hassle-free. Have a wonderful time in paradise
Smooth Activation
9. juli 2026
Besvarelse fra Balisim
Thank you so much! Getting you online quickly and smoothly is exactly what we aim for so you can start enjoying paradise right away. Have an amazing time in Bali!
Bad Experience!
The form was very painful to fill and the service was slow. The form does not open on the mobile phone as well.
5. juli 2026
Besvarelse fra Balisim
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet expectations and that you found our process frustrating.
We take technical and speed complaints very seriously. To give you some context, our platform successfully processes over 100 orders every single day with full mobile compatibility, so we are deeply concerned to hear that the form failed to load correctly or felt slow on your device. This sounds like an isolated technical glitch or network timeout, and we will certainly have our IT team look into it to ensure everything remains optimized.
We also want to assure you that our team works around the clock to process activations as swiftly as possible. If you encountered a delay, please reach out to us directly via WhatsApp with your order details so we can investigate exactly what happened and make things right for you. Safe travels!
Besvarelse fra Balisim
Thank you so much! We know that setting up an eSIM in a new country can feel a bit daunting, so we make our guides as detailed and clear as possible. We are thrilled to hear everything worked perfectly for you. Enjoy your time in Bali!
Immer wider gerne
Registrierung verlief ohne Probleme und bei Fragen war wurde einen sofort und kompetent geholfen.
11. juli 2026
Besvarelse fra Balisim
Thank you for the honest and wonderful review! 🌟
We completely understand that the initial eSIM setup can take a little bit of effort and patience, especially with tweaking the phone's network settings for the first time. We are so glad that once it was sorted, you experienced great, reliable service pretty much everywhere you went!
Our support team is always working on making our setup guides even simpler, but we are thrilled the network kept you connected flawlessly across the islands. Thank you for your support and safe travels!
Can’t get better esim for Bali
Couldn’t be easier to order, set up or use. And it’s the best value for money in Bali! Have used it twice now and will use it every time I travel to Bali!
3. juli 2026
Besvarelse fra Balisim
Thank you so much! Welcoming back a repeat customer is the ultimate compliment for us. We are thrilled to hear that our eSIM continues to deliver the best value and absolute simplicity for your trips. We can't wait to keep you connected on visit number three!
Good service
Good service, but since you don't work at night.. we need to plan little early to buy the sim. And also after some days, normal calling couldn't work ... not sure that would be temporary issue or what... but otherwise the network and internet perfectly works across Bali, Nusa and Gilli T
3. juli 2026
Besvarelse fra Balisim
Thank you for the fantastic feedback on our network coverage across Bali, Nusa, and Gili T! We are thrilled the internet worked perfectly for you. 🌟
You make a very smart point about planning ahead. Because our team manually registers each eSIM with the Indonesian government network database to ensure compliance, orders placed late at night are processed first thing the next morning. Buying a little early is definitely the best strategy!
Regarding the traditional phone calls: tourist eSIMs in Indonesia are specifically optimized for high-speed data rather than cellular voice minutes. Because local carrier networks regularly restrict traditional roaming calls on these plans, we always recommend using internet-based apps like WhatsApp, FaceTime, or Telegram for seamless calling while on the islands.
Thank you again for your helpful tips for the travel community, and we hope to keep you connected on your next trip!
What abit of effort to get it initially…
What abit of effort to get it initially set up but once done it was great! Really good service pretty much everywhere
2. juli 2026
Besvarelse fra Balisim
Thank you for the honest and wonderful review! 🌟
We completely understand that the initial eSIM setup can take a little bit of effort and patience, especially with tweaking the phone's network settings for the first time. We are so glad that once it was sorted, you experienced great, reliable service pretty much everywhere you went!
Our support team is always working on making our setup guides even simpler, but we are thrilled the network kept you connected flawlessly across the islands. Thank you for your support and safe travels! 🌴
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