Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Se mere
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Se mere
Virksomhedsoplysninger
Om Balfe's Bikes - Chiswick
Skrevet af virksomheden
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet af virksomheden
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktoplysninger
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Storbritannien
- 02038701005
4,7
Fremragende
765 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!
3. juni 2026
Uopfordret anmeldelse
Sorted out my 6-year old e-Brompton
Sorted out my 6-year old e-Brompton, which had a wobbling battery mount and a problem with the electronics. Back to new and as good as I remember it.
23. maj 2026
very good customer service and they are…
very good customer service and they are very good people working inside they are helping so much
20. maj 2026
Helpful people!
22. maj 2026
Thank you for fixing my bike when it…
Thank you for fixing my bike when it broke down suddenly. Very efficient and helpful!
18. maj 2026
Balfe's Bikes Chiswick, excellent customer service, expertise and range of bikes
The team at Balfe's bikes in Chiswick have been very friendly, helpful and informative.
They ordered the bike I needed which arrived very quickly and have kept me informed very well.
I wanted a few modifications to the bike just to taylor it to my requirements, which they were very happy to do for me.
Customer service, knowledge and expertise all 5 star. Balfe's also has a very wide range of bikes to suit almost any requirement or budget.
16. maj 2026
Staff were professional and the bike…
Staff were professional and the bike was delivered on time and as advertised
3. maj 2026
Great service from Balfe’s as always.
Great service from Balfe’s as always.
Big shout out to Ben for exceptional service in repairing my bike, quickly and efficiently,
Thank you Team Balfe’s!
5. maj 2026
Balfe's is my go-to- bike store!
25. april 2026
Helpful and knowledgeable
Great service, talked me through my bike features and maintenance and how each feature affects the riding experience.
21. april 2026
Thoughtful service
Once we got home with our new bike we realised the bike was a little too small. Herbert and the team were happy for us to change it for a bigger size.
24. april 2026
Excellent service
I bought a frame from Giant to replace a frame a crashed in an accident. Balfe's helped with rebuilding the bike around the new frame. Very attentious, they spotted a defect in the new frame and dealt with a replacement from Gian directly. I'm very happy with the "new" bike (the old bike in a new frame!).
19. april 2026
We bought a Giant children’s bike from…
We bought a Giant children’s bike from Balfe's Chiswick and had a very good experience. The bike was delivered fully assembled, on time, and exactly as promised. My child really loves the bike and we are happy with the quality.
We had a couple of small issues afterwards, and the team was very helpful, quick, and professional in resolving them. Special thanks to Govind Mohan for the excellent support and assistance throughout. Really pleased with the service and would definitely recommend.
16. april 2026
Very professional team !!
12. april 2026
Knowledgeable and friendly
Really knowledgeable and friendly staff who went above and beyond to help me out with some components I needed. Nice to go into a bike shop that’s clearly run by enthusiasts. Thank you!
11. april 2026
Great customer service and knowledge
Great customer service and knowledge. I was given honest advice and not sold kit I didn't need. Honest and respectable service.
10. april 2026
Staff were very helpful and the order I…
Staff were very helpful and the order I made online arrived 2 days ahead of schedule. Thank you
14. april 2026
My experience with Balfes was great
My experience with Balfes was great. My bike feels like brand new after the general service and replacement of needed parts.
6. april 2026
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