Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... Se mere
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... Se mere
Virksomhedsoplysninger
Om Balfe's Bikes - Chiswick
Skrevet af virksomheden
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet af virksomheden

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktoplysninger
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, Storbritannien
- 02038701005
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Spot on service...Ordered bike…
Spot on service...Ordered bike Saturday, all ready to go following Tuesday...Highly recommend
Great shop and quality products
Great shop and quality products, really helpful advice, very quick in setting my new bike up. Would highly recommend.
The manager was very flexible and…
The manager was very flexible and helpful I have ordered a bike Friday evening and I could collect it the next day which is very rear and great
The staff in a shop also helpful and friendly
First time with a Balfie’s and really pleased with they service
Perfect bike buying experience.
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle holder free of charge when picking the bike up. Couldn’t be any happier with them, will be going again.
Herbert is a legend
Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this month, and it was great to be served by someone who is just as passionate about multi-day epics overseas. Thanks Herbert!
Helpful front of house staff
Helpful front of house staff
Speedy service
Good atmosphere
Parking
Thanks
Excellent service
I fell in between two sizes and staff were extremely helpful and patient. Also, bike mechanics are second to none. Bike was dialed to the max. Good stuff!
Excellent service from the staff…
Excellent service from the staff especially Herbert who gave me a lot of time and helpful information. He was very patient with me as he set me up with my first pair of cycling cleats on the trainer. He gave me confidence and a lot of useful tips. Thank you.
reassuringly helpfull
Great experience
I recently bought a new bike from Balfe's Bikes - Chiswick.
I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and making suggestions. A few minor hiccups but these were sorted. Really friendly (and knowledgeable) staff. Thanks!
The service was amazing especially…
The service was amazing especially Jerrie, served us with patience and he explained to us clearly I was so impressed overall Balfe’s bikes is great!
Helpful and experienced
The team are always happy to help and provide an excellent service. Every time I take my bike into the store it comes out like new.
Thanks for looking after my bike!!
Excellent customer service in Chiswick…
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted through different racks for me and the mechanics were able to fit it for me too. Other team members were also friendly and welcoming. Balfe’s have a great vibe of listening and caring about their customers. Great experience all round.
Great shop
The customer service was great, and the bike was ready ahead of schedule!
Thank you.
Team were great
Team were great, listened to what I wanted, sourced it and then fitted it for me.
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