Brilliant service. The bloke who put my chair and desk together was fantastic. He explained everything and set it all up to my person specs. The chair has made a massive difference for pain in my bac... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant communication. Five star service. The staff member delivering my chair was very friendly and kept me up to date of his ETA. Very helpful with any queries i had
Virksomheden har svaret
I was really pleased with the service I received. My ergonomic chair and hardware was delivered within the agreed timeframe and delivery slot, which made the whole process straightforward and con... Se mere
Virksomheden har svaret
My assessor Steven was courteous, attentive, and knowledgeable, he took his time to listen to my requirements and talked through the options of equipment that can support me whilst in the office. I fo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Back Care Solutions
Skrevet af virksomheden
GET IN TOUCH
SHOP BY CATEGORY
TRAINING & ASSESSMENTS
We are the UK’s leading supplier of ergonomic office products, workplace assessments and mobility solutions ranging from ergonomic chairs, standing desks, mice & keyboards, posture supports and powered chairs. Our mission is to improve workplace comfort and to both prevent and manage muscular injuries and postural problems at both home and work.
Our team is available to assist with expert advice and support via phone, email or live chat or alternatively we can provide a range of DSE and workplace assessments both on site and remotely to mitigate any work-related injuries and risks.
We have been operating for 20 years and have become one of the leading names in the workplace ergonomics market, with a priority placed over customer satisfaction and service. We ensure that each customer is provided with a bespoke solution with suitability assured by our trial and returns periods.
Kontaktoplysninger
The Old Bakery, Club Street, PR5 6FN, Bamber Bridge, Storbritannien
- 01772 330 333
- office@backcs.co.uk
- www.backcs.co.uk
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My feedback
The item was received whilst I was on annual leave. I have found the footrest very comfortable and it is supporting my knee
16. marts 2026
Besvarelse fra Back Care Solutions
Thank you so much for our review! We are pleased to hear the footrest is providing comfort.
Thanks
The BCS Team
I would definitely use this company again
The engineer made me feel comfortable and put me at ease straight away. He showed me how to utilise my chair to its most and set it to suit my needs. I found him to be very polite and reassuring.
12. marts 2026
Besvarelse fra Back Care Solutions
Thank you for our 5 star review, we are glad to hear your experience with our technician was great!
Thanks
The BCS Team
Assessor very knowledgeable and helpful.
18. marts 2026
Besvarelse fra Back Care Solutions
Thank you so much for our review!
We are glad to see the assessor provided a great service!
Delivery and Set Up
I ordered a chair with delivery and set up, although the box was very difficult to move, perhaps could do with holes for handling for ease, the delivery was on time.
Set up was completed by a Back Care Solutions engineer with little to no effort. The Back Care Solutions engineer went through all the adjustments with me and set the chair to my needs, great service and i would use again. Very friendly service top marks
17. marts 2026
Besvarelse fra Back Care Solutions
Thank you for taking the time to share your feedback! We’re delighted to hear that your delivery arrived on time and that our engineer provided a friendly and thorough set-up service, ensuring your chair was perfectly adjusted to your needs.
We also appreciate your comments regarding the packaging. Your suggestion about adding handling holes is really helpful, and we’ll be sure to pass this on to our team as we’re always looking for ways to improve the customer experience.
Thanks
The BCS Team
Besvarelse fra Back Care Solutions
Thank you for our review! We really appreciate your feedback.
Thanks
The BCS Team
Excellent service
Excellent service - I would also recommend the company to anyone who needs that extra support in working.
Not only do they provide top quality equipment, their agents come out and full set it all up and explain how everything works to ensure you are comfortable.
Thank you so much.
17. marts 2026
Besvarelse fra Back Care Solutions
Thank you for our review! We really appreciate your feedback, we will of course pass this onto our technicians regarding the setup.
Glad to hear everything has gone smoothly and you are feeling comfortable!
Thanks
The BCS Team
Besvarelse fra Back Care Solutions
Thank you so much for our 5 star review!
Thanks
The BCS Team
Brilliant service
The ease of placing the order right through to delivery.
I made a last minute change to the delivery address, it was all handled with ease and delivery was not delayed, in fact it was delivered extremely quickly.
13. marts 2026
Besvarelse fra Back Care Solutions
Thank you very much for our 5 star review! Glad to hear the service you have experienced with our ordering team was positive!
Thanks
The BCS Team
Besvarelse fra Back Care Solutions
Thanks so much for leaving us a 5 star review! We will pass this valuable feedback to ordering team.
Thanks
The BCS Team
Great service
Communication was excellent quick service and really happy with the product
10. marts 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us a 5 star review! We are glad to hear you are pleased with the service and the suitability of our product!
Thanks
The BCS Team
Excellent service
Excellent service, the two gents who visited me at home were great, had fantastic knowledge about my spinal condition. 5 STAR SERVICE
10. marts 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and felt heard on our attendance.
Thanks
The BCS Team
Great Service & Assessment
Back Care Solutions attended for an assessment and took into account all of my needs. They used this info to build the right chair and I felt they did a thorough job.
3. marts 2026
Besvarelse fra Back Care Solutions
Many thanks for leaving us your 5-star review! We're glad to read that you're pleased with how the assessment was conducted!
Kind regards,
The BCS Team
The service was good and the chairs are…
The service was good and the chairs are exactly what we needed. (Expensive but good)
5. marts 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us your review! It's great to read that you're satisfied with the service and your chair is providing the support you need.
Thanks
The BCS Team
Knowledgeable and caring
Your team member was very knowledgeable and helped me understand what I actually needed from a chair. He was clear in his explanations and dealt with everything in a caring anner.
20. februar 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided and was fully supported with your set up.
Kind regards,
The BCS Team
The support and responsiveness…
The support and responsiveness throughout the process were very helpful. The desk was arranged and delivered promptly, and the guidance around improving my workstation setup and back care was clear and supportive.
2. marts 2026
Besvarelse fra Back Care Solutions
Hi Abhishek,
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.
Kind regards,
The BCS Team
Really good company to deal with ,good…
Really good company to deal with ,good communications all the way through the process. A1
26. februar 2026
Besvarelse fra Back Care Solutions
Hi Matt,
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the service provided.
Kind regards,
The BCS Team
Besvarelse fra Back Care Solutions
Hi Sylvia,
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the customer service provided.
Kind regards,
The BCS Team
Perfect Service
Everything was perfect from communication to delivery - could not fault them!
25. februar 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.
Kind regards,
The BCS Team
Product delivered in a timely manner - good company
Product delivered in a timely manner. Functions as required. The delivery man was knowledgeable, friendly and very helpful. Ensured equipment was set to my needs and I was clear on how to use before leaving premises. Very nice person.
24. februar 2026
Besvarelse fra Back Care Solutions
Thanks so much for leaving us your five-star review! It's great to read that you're satisfied with the delivery service provided.
Kind regards,
The BCS Team
Second Backfriend
We’ve had a backfriend for some years, but we have been fighting over it too much lately, so we decided to buy another.
Really good for dodgy backs and aching shoulders. It also makes it easier to get out of the sofa!
24. februar 2026
Besvarelse fra Back Care Solutions
Many thanks for leaving us your five-star review! It's great to hear that the Backfriend is helping to relieve the aches and pains.
Kind regards,
The BCS Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.