Received the Babyliss Air wand as a birthday gift and I wanted to know about the warranty of the dryer.Francesca was so lovely over the phone gave clear details on my warranty plan and emailed me back... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a Babyliss curling tong 2 months ago, unfortunately they developed a fault. I got in touch with babyliss who were very helpful and after sending them the receipt etc,they advised me it w... Se mere
Virksomheden har svaret
I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Se mere
Virksomheden har svaret
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannien
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Fremragende
623 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wow!
Wow! I cannot believe how quickly Babyliss customer service handled my problem, Angelika and Sandra you are both ⭐⭐. I thought the days of good never mind "great!" Customer service was over but Babyliss have restored my faith. Just Brilliant.
6. november 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent
Excellent, rapid responses and fair replacement, couldn't ask for better service.
4. november 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Query with instructions for product
I contacted Babyliss because I had a query with the instructions for my Babyliss curling tongs and I received a very prompt and helpful reply. Very pleased with the service.
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning Judith,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
my straightener flat plate lasted me 3…
my straightener flat plate lasted me 3 years strong then i reported it faulty they’re sending me a replacement they’re so helpful and thoughtful brilliant service
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service and very…
Excellent customer service and very fast delivery.
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Love It.
I bought my wife a Babyliss Air Power Volume 2-in-1 hair dryer and styler last year for a Christmas present. It recently developed a fault and I got in touch with Babyliss by email. 3 days later we have a replacement. That's great customer service. That's as good as anyone can expect.
Love it.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Hair trimmer stopped working
Our Hair trimmer stopped working after about 1 year. I have called customer service of Babyliss, they were very friendly and helpful. I didn’t have my receipt anymore, they requested some few more details about the product and a picture via email.
After a couple of working days they replied and told me I will receive a new replacement product. Everything went straight forward and a good communication.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Fantastic service
Fantastic service, I got in touch over a small issue with my curling wand and was sent a brand new one! Very helpful would highly recommend.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Problem resolved with ease!
Contacted BaByliss as I bought some straighteners from their amazon store and had used them once when recieved a month ago, I'm curly haired so never straighten a lot, went to use them again the other day for the second time and they lit up, but no heat what so ever. I contact babyliss with the issue, they asked for all the relevant information needed and told me a repair could not be done, so they would send a new replacement out and I received them today after speaking to them yesterday! Amazing customer service, cannot fault them one bit! Appreciate it greatly, 100% recommend this brand always!
12. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Had an error come up on my hair…
Had an error come up on my hair clippers. Quick online chat, received an email, sent the photo required and job done. New clippers being sent out to me. Great customer service.
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Really helpful customer service
Really helpful customer service. Once I made contact they were very prompt in advising and sorted a replacement to be delivered to me .
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
The customer service was impeccable…
The customer service was impeccable from start to finish, very pleasant and helpful staff
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent customer service agents
Excellent customer service agents, dealt with my query, not only promptly and professionally , but also friendly and sympathetically. My original appliance developed a fault and a replacement is now on its way. I couldn't be happier ☺️
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Babyliss hair clipper
Great customer care sorted out a problem we had with a faulty product straight away and a replacement sent out immediately.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Tresemme hairdryer developed a fault.ntacted them when my Tresemme…
Contacted them when my Tresemme hairdryer developed a fault. It was two and a half years old with a 3 year guarantee. I was dealt with efficiently and swiftly. I received a replacement the next day. Extremely pleased with the service.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Always easy to deal with for warranty…
Always easy to deal with for warranty repairs. Normally send me out a replacement. Why I always buy BABYLISS for men
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Fabulous after sales team
The Babyliss After sales team are brilliant! Professional understanding of my problem with the Shaver which was replaced free of charge with an extended warranty . Absolutely brilliant in this day and age
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent Customer Service – Above and Beyond
I believe the true measure of a company is how they respond when things go wrong. I had a small issue with my BaByliss Gold Pro Skeleton Trimmer, and the customer service I received was absolutely perfect.
The team handled my enquiry quickly, clearly, and with genuine care.
This kind of service makes a big difference. If I am ever choosing between products in future, and BaByliss make one that fits my needs, they will automatically be one of my top considerations.
A big thank you to Inka and Philippa for their help.
Highly recommended.
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Contacted Babyliss on the off chance I…
Contacted Babyliss on the off chance I could buy a replacement part for my clippers that had failed after long service. They replied really quickly and professionally but couldn't. Even though I advised the age of the clippers Inka persisted so I sent them the info they requested, without much hope. Unbelievably at the very very end of the guarantee period Babyliss have offered to replace the whole set! I am extremely pleased and dumbfounded all at once. It's just a pity they couldn't replace the one small part required, I'd have been happy with that and it's good for the planet too Babyliss! Well done Inka and Babyliss, a real standout experience!
24. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.