Babyliss Anmeldelser 

Received the Babyliss Air wand as a birthday gift and I wanted to know about the warranty of the dryer.Francesca was so lovely over the phone gave clear details on my warranty plan and emailed me back the same day with the information I needed.Have been using the Babyliss air wand All in one for the past couple of days and I love it so far, makes my hair feel so smooth and straight.

i got a skin machine about 5 moths ago and it stopped working so i messaged them and sent the proof and they send me a brand new one. the best experience i have had.

I purchased a Babyliss curling tong 2 months ago, unfortunately they developed a fault. I got in touch with babyliss who were very helpful and after sending them the receipt etc,they advised me it was not repairable, and are issuing me with a new one.
I have been using these tongs for many years, and this was the first one I have ever had a problem with.
The agent was extremely helpful and polite , and handled the problem promptly. Thank you babyliss.

I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. Francesca was very apologetic and friendly and asked for a few details, she came back to me very quickly and said they could not be repaired and a new replacement has been sent out. The warranty was also extended for another 6 months. Absolutely outstanding customer service, thank you so much Francesca, you are a credit to your Company !

My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services in particular was absolutely fantastic. I am super pleased with the customer service I have received. Fast response and a good response. Thank you Inka and Babyliss.

amazing customer service replacing my broken tool for a new one just days after it broke and adding extra warranty!

My straighteners kept cutting out after having them for three years. They were still under warentee so I contacted customer services. They agreed to send me a new set. This set had a design issue where the buttons are protruding and placed higher up round the top which resulted in accidently turning the heating up or switching them off. I had to place my fingers further down the handle away from the buttons which meant I couldn't grip the straighteners properly. Added to this the straighteners were very hot on the outside to the point where if they touched my neck or ear for a second they were burning my skin. I explained this and sent photos. The button issue was never addressed but the straightners were recalled for testing. I have received an email saying they are heating up correctly and they have immediately been returned to me. I cannot use this product as I do not want to continue to burn my neck and ear and I cannot hold them correctly without turning them off or up. If I bought this set I would be returning them. As it is I've had this set forced on me and I dont want a problematic set.

Customer services were BRILLIANT. Thank you very much!

Spoke to a wonderful Customer Service agent, Francesca. She handled my enquiry with the utmost professionalism
And I ended up getting the out come of my issue with a new appliance which was great. Thank you Babyliss

Brilliant after-sale service. Quick response to my email request with clear instructions and explanations.

Very sympathetic customer service experience. Situation was sorted very sympathetically and efficiently

The service I have received due to my faulty hairdryer has been brilliant.I was given advice and my problem was duly solved with a new product.
Lovely friendly and very helpful customer service lady who was very kind and helpful.
Thank you
.

Absolutely perfect customer service! Blown away with the ease and communication regarding my order…. Thankyou

I purchased Babyliss hair straighteners from Amazon about a year ago which developed a fault. I contacted Babyliss customer service to see if they could be repaired or replaced. They answered my call quickly and I spoke to Francesca who was wonderfully pleasant, polite and apologetic. She took down a few details and sent me an email with some queries I needed to respond to. She contacted me a few days later to say that because the fault was not repairable she had sent a brand new pair of replacement straightners to my address, which arrived very quickly. I'm very satisfied!

I spoke to customer service as I had a problem with my BABYLISS gas tongs. They could not have been more helpful when I explained my problem. Within a few days they sent me an e.mail saying they were happy to send some new Tongs. Thank you BABYLISS for your very helpful Customer Service.

I had a problem with my tongs, they replied very quickly and I was given info to send to them. They replied to this again very quickly and the outcome was very satisfactory. Very polite and efficent.

The Babyliss hairdryer purchased as a Christmas gift in December 2025, had lost power and was stuck on one setting. I contacted Babyliss Customer Services and Francesca helpful, professional and friendly. The issue was resolved under warranty. This was reported on 6th Sept and I received a replacement hairdryer on the 10th. The service I received was excellent.Thankyou!

Problem sorted quickly- Had a problem with the brushes I bought to blow dry my hair and contacted customer services- I was delighted to receive two new brushes in the post. Thank you!

This Bsbyliss true smooth rechargeable lady shave was bought from Argos in July, but I’ve only just stated to use it as I intended on taking it away for holiday use. I’m so glad I tried it out first. It’s not slinky smooth at all, it’s awful absolutely awful. I’ve tried it twice now and it rips my under arm to bits, leaving red welts on my skin where it’s literally scrapped the top layer off, it’s so painful and sore.
I will stick to the razor in future.

Only had my straighteners for a couple of months, they became faulty. After a few pictures and some information, had an email to say they are replacing them free of charge. 😊
Very happy with the outcome. All straightforward, quickly resolved.