Received the Babyliss Air wand as a birthday gift and I wanted to know about the warranty of the dryer.Francesca was so lovely over the phone gave clear details on my warranty plan and emailed me back... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a Babyliss curling tong 2 months ago, unfortunately they developed a fault. I got in touch with babyliss who were very helpful and after sending them the receipt etc,they advised me it w... Se mere
Virksomheden har svaret
I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Se mere
Virksomheden har svaret
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannien
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Fremragende
623 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The after sales service offered by… Philippa & Inge
The after sales service offered by Babyliss is exemplary. My particular product had a slight fault and the guys from Babyliss sorted it out for me. Great company.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer service is second to none
Customer service is second to none, no beating about the bush with excuses, My appliance was a year old and Babyliss was prompt to reply to my email and the fastest resolution ever, well done BABYLISS!
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Faulty product
I contacted Babyliss about a faulty set of men's clippers.
Within 24 hours I was informed that a new set of clippers were being sent to me as the faulty ones couldn't be fixed. Outstanding customer service from start to finish. Would recommend this company to anyone and will definitely be purchasing future Babyliss products.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Very helpful and I love the…
Very helpful and I love the straighteners by Babliss better than any others I used
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service
Excellent customer service. Had a faulty product and customer service went above and beyond to resolve the issue. Can't praise them enough
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Defective curling tongs…
A problem with defective curling tongs was rectified within two to three hours of contacting customer service. I was informed a replacement would be sent out within a couple of days, which is very good customer service.
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I had to contact their support email as…
I had to contact their support email as my appliance was slightly faulty, but their response was unbelievably fast and very clear and direct about what they needed to see. Even when my emails to them went to drafts and i forgot, many months later i replied again, and they still responded so fast! incredible service and made it easy for someone to come with them to a complaint. the person i was dealing with was Yonma and they were excellent.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
My problem was dealt with efficiently…
My problem was dealt with efficiently and with great understanding.
All resolved in a few hours.
I am very pleased with the outcome.
Babyliss Customer Service is second to none.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I received excellent customer support…
I received excellent customer support for a product that failed after 3 years, from the first contact everything was handled perfectly and I have now got a replacement issued with extended warranty. Process was so good and with real customer focus! Well done!
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Brilliant Product & Terrific Customer Service
I love the Big Hair Rotating Hair Dryer Brush, which easily smooths my wavy-curly hair into lovely natural-looking straight hair. I've used it for years. The latest one was still in guarantee and developed a fault. Customer service were brilliant at quickly replacing it. (It came today, which took only a few days to arrive.) They are prompt, efficient, polite and kind. Great service which other companies could learn from.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer service is fantastic
Customer service is fantastic, my problem was sorted very rapidly , much appreciated, thank you
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
no problem getting a replacement…
no problem getting a replacement hairdryer when my one stop working very good response from customer service center
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service
Excellent customer service. Replacement en route and all done easily by email.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Trimmer fault - brilliant service
I recently had a problem with my Babyliss Trimmer which up to that point had been a great product. Customer services were superb when I contacted them. They guided me through what information they needed, what photographs to send, were really friendly and helpful all the way through. They have promised me a replacement trimmer which is now on its way.
Brilliant team who dealt with my problem fantastically!
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service for Hair Clippers
Philippa and Sandra were both quick to respond to my issue with BaByliss hair clippers not being able to charge. They ordered me a replacement the same day and extended my warranty. They deserve nothing less than 5/5.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Received prompt reply from my initial…
Received prompt reply from my initial email and my replacement Babyliss tong is on the way to me, and it s good that I don’t have to return the faulty one.
Great service.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service
Had a problem with a hairdryer I had purchased in December the customer service I received from Inge and Sandra was exceptional a new hairdryer is on its way with an extended warranty- thank you both very much
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Curling tongs
Very quick to respond to my query and excellent customer service . Action was taken straight away. Great service
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Fantastic Customer Service
The prompt responses, clarity of communication and honest concern about the issue I raised were very welcome. My problem was resolved entirely to my satisfaction within 48 hours ~ excellent!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
A thoroughly competent a experienced engineer attended
Ashley, the engineer, was impressive and worked assiduously on my unvented cylinder. I felt utterly confident in him and was totally justified. Well done, British Gas!
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.