Received the Babyliss Air wand as a birthday gift and I wanted to know about the warranty of the dryer.Francesca was so lovely over the phone gave clear details on my warranty plan and emailed me back... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a Babyliss curling tong 2 months ago, unfortunately they developed a fault. I got in touch with babyliss who were very helpful and after sending them the receipt etc,they advised me it w... Se mere
Virksomheden har svaret
I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Se mere
Virksomheden har svaret
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannien
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Fremragende
623 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service at its best
Had to contact Babyliss when my Big Hair styler developed an issue. I knew it was "old" so wasn't expecting much, just some advice really. I couldn't answer all their questions because I was away from home but, instead of just cutting me off, they kept my enquiry open until I got back AND, because it couldn't be repaired or replaced, they offered me a fabulous discount on a new item! Customer Service at its best and how it should be! 10/10 for this excellent company!
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent customer service
Excellent customer service, my straightener stopped working and I was met with very kind customer service who were very helpful and sent me out a new one straight away
18. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
I bought some trimmers 2 years ago and…
I bought some trimmers 2 years ago and the lever has broken off. Babyliss have been sooo helpful and have provided a replacement trimmer. Thank you
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great service!!
Very prompt and efficient dealing with my issue. I think I initially spoke with Yomna over the phone who was very polite and helpful. Thank you
16. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
My hairdryer was faulty but the…
My hairdryer was faulty but the customer service was excellent. Very helpful and quick to provide a replacement
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Customer service has been amazing
Customer service has been amazing. Responded to my email within the day and now they have resolved the issue within 2 days. Very impressed and happy with the outcome thank you.
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Had a faulty hair straightener the…
Had a faulty hair straightener the company replaced it with no problems very efficient
8. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Air styler broke within 8 months of use…
Air styler broke within 8 months of use so I contacted the support teams, extremely fast responses even over email and issue was resolved within 2 hours with a new product being sent
6. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Faulty hairdryer after 8 months use
I had a hairdryer that became faulty after 9 months of use, spoke to customer service about my issue and they were able to sort it through a few questions and images, and they have sent me a replacement! Emailed me back within 2 hours, thankyou!!!!
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent customer service
Excellent customer service, problem resolved in a couple of days,
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Shaver developed a fault & was sent a…
Shaver developed a fault & was sent a replacement
Very pleased with the service
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
This is the first Babyliss product /…
This is the first Babyliss product / beard trimmer I have bought, it works fantastically and their support has been second to none, I highly recommend Babyliss.
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Amazing post sale customer service
3. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent service, replacement within 4 days!
Excellent service, I recently had a pair of straighteners that I had purchased for my Partner break. The light would come on but they would not heat up. I reached out to babyliss product support for help. They asked a few details about the product then without quibble sent out a replacement straight away. Can’t say fairer than that. I had a replacement within 4 days!
31. august 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent customer service
I had a hair dryer which would only blow lukewarm air, and was still within it's warranty. My issue was reviewed, assessed and a replacement organized within an hour of contacting customer service. I've not had any issues with Babyliss items previously (my straighteners are still going strong after 10+ years) and after such a good service with the faulty hairdryer I'd definitely buy from Babyliss again
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Great Customer Service
I bought a trimmer last year, now unable to hold a charge so contacted Babyliss & all sorted out in a couple of emails. Supplying me with a new trimmer & extended the warranty on it by 6 months as well. Great customer service provided & can't fault the way the company as acted in response to my issue, would highly recommend them & will definitely buy this brand again.
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Babyliss . Excellent product and service
Babyliss has been exceedingly fair in renewing tongs that fail.
I have received swift resolution to the problem when my gas tongs no longer heated up within the guarantee period .
New tongs were delivered practically by return which I appreciated as I use them daily.
I would recommend their product and their service.
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Very efficient professional and speedy…
Very efficient professional and speedy response
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Issue with hairdryer that was promptly resolved
I had an issue with my hairdryer after having it one year, but on raising my concerns via email, I had a reply and resolution after sending some evidence within a week. Very happy with Babyliss’s customer service and speed of reply.
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Replied via email within 24hr and was…
Replied via email within 24hr and was very helpful! Issued a new item as mine was still within warranty. Very happy with the response. Usually customer service experiences can be so disheartening but not this one x
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.