Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Ich bestelle immer wieder gern, weil mir die Kleidung wirklich gut gefällt. Die Qualität ist in der Regel gut, wobei das ein oder andere Teil nicht ganz meinen Erwartungen entspricht. Was mir lei... Se mere

Bedømt til 1 ud af 5 stjerner

Order arrived within a few days of placing it. However, buyer be ware, you have to pay for your own return postage back to AUSTRALIA. There are off shore companies that do business in the US, and the... Se mere

Bedømt til 1 ud af 5 stjerner

They are stealing peoples money, they don’t warn customers of their return policy of stealing the customer’s money, they need to do a full refund or at least just keep half of the shipment money!

Bedømt til 5 ud af 5 stjerner

The Avenue is always prompt sending out my orders. There is no waiting for 2 months onky to find out that the item isn't going to be shipped. The clothes are well packaged so the items arrive intact.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik med store størrelser
  2. Tøjbutik
  3. Lingeributik
  4. Skobutik
  5. Dametøjsbutik

Om Avenue

Skrevet af virksomheden


Avenue is a heritage plus-size brand offering versatile wardrobe solutions. We design with a focus on quality, comfort and fit to enhance shape and flatter curves. From curve-loving knits to print tops, cozy bottoms, and versatile essentials. No matter the occasion, we have the perfect outfit to ensure the Avenue woman feels confident with style.


New In Dresses Shoes Lingerie Sale

Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

714 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Rückzahlung seit 8 Monaten nicht erhalten! E-Mails werden ignoriert

Ich habe die gleiche Erfahrung wie ein anderer Bewerter. Ich habe im Mai (!) eine Hose bestellt, diese aber zurückgeschickt - daraufhin habe ich E-Mail von Avenue über den erfolgreichen Eingang meiner Retoure erhalten, allerdings keine Rückzahlung - seit Anfang Juni (!) bis heute! Meine zahlreichen E-Mails, mit angehängten Screenshots werden einfach ignoriert. Es ist eine absolute Frechheit! Ich würde euch davon abraten dort zu bestellen! Auch wenn die Produkte schön sind, sollte man so etwas nicht unterstützen.

1. juni 2023
Uopfordret anmeldelse
Avenue -logo

Besvarelse fra Avenue

Hallo. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben! Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben. Bitte beachten Sie, dass dies von den zuständigen Abteilungen geprüft und weiter überprüft wird. Obwohl ich sehen kann, dass Sie inzwischen eine Rückerstattung erhalten haben, habe ich Ihnen eine E-Mail geschickt, um sicherzustellen, dass wir Ihnen sonst nicht weiterhelfen können! - Avenue Team

Bedømt til 1 ud af 5 stjerner

Absolute Abzockte, keine Rückerstattungen trotz erfolgter Rücksendung

Absolute Abzocke … die Artikel sind billig und schlecht verarbeitet. Teilweise sind deren Sachen auf bekannten China Seiten für weniger als die Hälfte der Preise erhältlich.
Artikel gingen alle zurücke (auf eigene Kosten mit Sendungsverfolgung) … trotz erfolgreichem Wareneingang KEINE Rückerstattung und keine Reaktion auf Emails seit über 7 Wochen …
Kauft hier nicht Leute!!!
Schade das Influencer sowas unterstützen

17. november 2023
Uopfordret anmeldelse
Avenue -logo

Besvarelse fra Avenue

Hallo, es tut mir so leid zu hören, dass Sie diese Erfahrung gemacht haben. Ich habe Ihnen eine E-Mail geschickt, damit wir das untersuchen und sicherstellen können, dass Sie eine entsprechende Lösung finden - Avenue Team

Bedømt til 1 ud af 5 stjerner

Ich habe einen Pullover gekauft des…

Ich habe einen Pullover gekauft des laut der Beschreibung aus 100% Baumwolle bestehen sollte. Nun wollte ich den Pullover eben waschen und sehe innen auf das Etikett und dort steht 100%Acryl. Das ist ja schon Betrug!

15. december 2023
Uopfordret anmeldelse
Avenue -logo

Besvarelse fra Avenue

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben! Es tut mir so leid, das zu hören, denn das ist nicht die Erfahrung, die wir unseren Kunden wünschen. Gerne gehe ich näher darauf ein und unterstütze Sie entsprechend. Hierzu habe ich weitere Informationen von Ihnen angefordert! Avenue Team

Bedømt til 1 ud af 5 stjerner

SO FRUSTRATING!

SO FRUSTRATING!
I placed and order and then got an email saying "Welcome Back" (it had been a long time since last ordering.) It said I would receive free shipping on my next order. I logged in and made an order. The promo code would NOT work. I did the live chat and was told I should LOG OUT, redo the order, and then check out as a guest. REALLY, how stupid! I did, and the code was accepted for free shipping, however, then it would NOT accept my credit card! I just placed an order with them yesterday with the same card and it went through fine!
I'm over it and have spent way too much time going in and out of the site both logging in and as a guest. I don't need the items that bad, and will not be using this store in the future.

5. december 2023
Uopfordret anmeldelse
Avenue -logo

Besvarelse fra Avenue

Hi there! Thank you for taking the time to share this feedback. I am so sorry to hear this has been your experience, this is not the experience we wish for our customers! Please be advised, I have passed this feedback on to the relevant departments for further review as we wish a seamless shopping experience! If we can be of any further assistance please don't hesitate to let us know! Avenue Team

Bedømt til 2 ud af 5 stjerner

Not the same company I used to order from!!

I have always loved Avenue and done most of my shopping here for years!! I placed an order 2 days ago and got a text that my items that I ordered (2 pair of jeans) were on sale. I contacted customer service to see about getting the difference as the order hasn't even been fullfilled or shipped. They told me they do not do price matching. I explained that I understand if I had already received the items but they fact that the order hasn't even been picked yet or shipped, they should be able to. They would not do it. The only way for me to get the new price was to return them and order new with the new pricing. What?? That is ridiculous!! So have your employees work harder by restocking the items and forget about customer service? I could totally understand if I had the items in hand but I did not, nor had they shipped yet. Very disappointed as a long time customer and spent $1000's here. Looks like I'll be shopping at Lane Bryant and Woman Within for now on. Now I see why they closed all of their stores. :-/

14. november 2023
Uopfordret anmeldelse
Avenue -logo

Besvarelse fra Avenue

Hi Beth, thank you for taking the time to provide us with your feedback. As a brand, we are strategically evaluating avenues to enhance the quality of our services and there is no better way to do this than to hear from our customers first hand. I am so sorry to hear this was your experience, this is not the experience we wish for our customers. We would love to delve deeper into this with you and hopefully turn your experience around. To initiate this we have emailed you. Avenue Team

Bedømt til 5 ud af 5 stjerner

Everything

Everything, prices are great. I wish you would bring back the Tan Butter Denim Jeans, other than that, you are doing a great job.

9. november 2023
Avenue -logo

Besvarelse fra Avenue

Hi Leslie, we're so delighted to hear you enjoy the shopping experience with us! Avenue Team

Bedømt til 3 ud af 5 stjerner

We need stores

The only store I used to go to was Avenue. Now there’s no stores and there’s no promotions and coupons. It’s very hard to return things without store around. I just bought a blouse. It’s too big. But I’m too busy to go the post office and return it.

21. september 2023
Avenue -logo

Besvarelse fra Avenue

Hi Imtithal, we're so sorry for any inconvenience caused! Please be advised, that we often have promotions and coupon codes available. We suggest keeping an eye out on our website and social media! Avenue Team

Bedømt til 1 ud af 5 stjerner

The quality of your clothes are very…

The quality of your clothes are very cheap. I was really disappointed how poorly made my items were and how cheap they felt. I will not be ordering anything else ever agsin6

2. september 2023
Avenue -logo

Besvarelse fra Avenue

Hi Shakeva, we're so sorry to hear this has been your experience. We would love to gain further information so we can assist you accordingly. To facilitate this, we have emailed you! Avenue Team

Bedømt til 5 ud af 5 stjerner

Quality I can count on!

Every time I order from Avenue, I get quality at a great price. The sales are great.The sizing is always consistent and the fit is just right. The advertisements portray what you get. I am plus size and I can always count on a great fit and a great look. Their clothing is not just bigger, but made fit my curves. Everything arrives in a timely manor. I love the way they do business.

9. oktober 2023
Avenue -logo

Besvarelse fra Avenue

Hi Cynthia, thank you so much for sharing this positive feedback! This is what it is all about, ensuring our customers leave feeling empowered and happy with their experience! Avenue Team

Bedømt til 5 ud af 5 stjerner

Timely delivery.

Timely delivery.
Quality of product, excellent packaging.

3. oktober 2023
Avenue -logo

Besvarelse fra Avenue

Hi Diane, we're so happy to hear you received your new products in a timely manner! Avenue Team

Bedømt til 2 ud af 5 stjerner

My last couple of purchases have been…

My last couple of purchases have been disappointing..shirts have been longer than they appear in the ads, jeans have been too big. I also have not been buying too much because styles and colors are not good. Avenue has always been my go to....hopefully it will be again someday.

1. august 2023
Avenue -logo

Besvarelse fra Avenue

Hi Janey! We're so sorry to hear this, this is not the experience we wish for our customers! We have an amazing customer experience team who is always more than happy to assist you with any sizing inquiries you may have, please don't hesitate to reach out! Avenue Team

Bedømt til 5 ud af 5 stjerner

Great value!

Almost all the items I ordered fit very well. The quality was good and my package arrived quickly. I received great value for my money.

28. september 2023
Avenue -logo

Besvarelse fra Avenue

Hi there, thank you for providing this positive feedback! We're so happy to hear you're loving the fit and quality of your new styles. Avenue Team

Bedømt til 5 ud af 5 stjerner

Great prices

Great prices, nice quality items, easy to use website, and great communication! I love recieving emails about the sweet deals being offered as well as incentives for free shipping or $1 shipping.

8. september 2023
Avenue -logo

Besvarelse fra Avenue

Hi Regina, we're so happy to hear you enjoy both our styles and promotions! Avenue Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere