After seeing Auto Choice was highly rated by others, we chose them to source our son's first car. From initial contact, Che was very responsive and helpful in terms of finding the right car for our cr... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a lovely experience with Dan when making my first big car purchase from start to finish. He was very efficient and reassuring and was able to answer any questions and queries I had and made this p... Se mere
Chen has been an excellent salesman, he’s walked me through the whole process and has not pressured me into taking any products without a full explanation. He has addresses issues with the car and has... Se mere
Good experience from start to finish. Che was informative, knowledgeable and helpful. No pushing of anything here. Felt very reassured from the off. Took the full warranty. Would recommend and would b... Se mere
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 18 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really happy with our purchase
Dan made our experience of purchasing a car very easy. Happy with our service and purchase. Looking forward to driving it home. Thank you Dan.
Josh was really helpful
Josh was really helpful . Visited the showroom on last Sunday. He walked through the whole process and we collected the car on last Wednesday. Good team work. No pressure.
James was very good at his job and he…
James was very good at his job and he sorted everything that I needed.
Very happy with how the sale went through.
Helpful
Helpful, Quick & Fast service.
Picked me up from Station aswell as i am not from town
Great Job
Great service
Great service, Che was very friendly and helpful. Made the whole process very straightforward. Would thoroughly recommend.
Customer service was brilliant with Dan.
Customer service was brilliant with Dan.
Dan was an amazing trader
Dan was an excellent trader and helped me to choose my perfect plan for my car so I could afford it.
Coffee, tea and cookies, and then I left with my car
7 ⭐️ for Dan
100% professional
100% professional. I appreciate Dan for assisting me. Every steps involved was smooth and clear. Dan tried to clear all my concerns and gave me plenty of time to look around.
Great experience with Dan at AutoChoice
Had a lovely experience with Dan when making my first big car purchase from start to finish. He was very efficient and reassuring and was able to answer any questions and queries I had and made this process very smooth-sailing! Highly recommend Dan- I’m very grateful!
Fair, balanced and honest review
I wanted to leave a fair and balanced review of my experience with AutoChoice, particularly for anyone considering travelling a significant distance to purchase a car from them.
The buying experience itself was positive, and the staff were friendly. However, unfortunately there were issues with the vehicle from the outset. The spare key issue was known before the vehicle was released to me, and I reported the air-conditioning problem within 48 hours of collecting the car.
To be fair to AutoChoice, they have offered to inspect the vehicle and carry out any necessary repairs relating to the reported faults at no cost to me. They have also offered £20 towards fuel costs. My disappointment is with the practicalities of accessing that after-sales support when you don’t live locally.
I live in some distance away from AutoChoice, so returning the vehicle means a substantial round trip. I am self-employed and was asked to return the vehicle during the working week. Depending on whether the car can be inspected and repaired on the same day, this could potentially mean losing one or even two days’ income, as well as the travel and fuel costs involved in dropping the car off and collecting it again.
I asked whether the vehicle could be collected or whether they could authorise a reputable VAT-registered garage closer to me to inspect and repair it. After escalating my concerns to senior management, AutoChoice maintained that under the terms I signed, the vehicle must be returned to them in the first instance and that responsibility for getting it there rests with the customer.
I accept that these were the terms of the purchase and AutoChoice has not refused to look at or repair the car. My reason for writing this review is therefore not to suggest that they have refused to help, but to highlight something I wish I had appreciated more fully before buying from a dealership some distance from home.
If you’re considering travelling a significant distance to purchase a vehicle from AutoChoice, I would strongly recommend considering how you would manage returning the car to Blackburn during the working week if problems arise shortly after purchase. For someone who is self-employed, the potential loss of earnings can make what is described as a free repair considerably more costly in practice.
I’m disappointed that a more flexible solution couldn’t be reached, particularly given how quickly the problems were reported, but I wanted this review to reflect both my concerns and the fact that AutoChoice did offer to inspect and repair the vehicle.
Nice experience
Dan is being so helpful throughout the purchase. Everything is straight forward and nice and simple!
Excellent service
Excellent service throughout the whole experience purchasing our new car. Big thanks to Matt, Josh & Kieran for your help.
No response to a complaint
Once the showroom polish had worn off, all of the scratches and damaged paintwork showed up. The alloy wheels were supposed to have been refurbished but a few weeks later, I noticed that the paint was already starting to peel. I reached out to the sales advisor on 10/07 but didn't get a response.
I went to look for a car yesterday and…
I went to look for a car yesterday and was really impressed by the help and advice I received. I was confident in the purchase and have picked my new car up tonight. Really impressed with Kieran and his knowledge. Thanks for all your help!
Che was super helpful and we'd highly recommend
After seeing Auto Choice was highly rated by others, we chose them to source our son's first car. From initial contact, Che was very responsive and helpful in terms of finding the right car for our criteria. In person he was very friendly and took time to answer our questions and walk us through the process. He was patient on the test drive and let us have a thorough look so we felt we had a very fair chance to check out the car without feeling rushed. He also gave tips on securing cheaper insurance. We bought the car within 2 days of my first message. Would highly recommend.
Good experience from start to finish
Good experience from start to finish. Che was informative, knowledgeable and helpful. No pushing of anything here. Felt very reassured from the off. Took the full warranty. Would recommend and would be back. Love my new car.
Amazing experience start to finish
Amazing experience start to finish. Matt and lee really looked after us. We needed a car and our credit isn't the best and really didn't think it was going to be an option. They found us a lender, affordable repayments and a car that we're over the moon with. Can't recommend enough. Thanks so much.
Spoke to James on the phone really…
Spoke to James on the phone really helpful and knowledgeable took car off soon as deposit made. Clear all the way through in keeping up to date with car progress smooth sale with no pressure!
Thank you
Very happy with AutoChoice
I've just taken delivery of a car I purchased from AutoChoice. I went to look at it last weekend. Che, one if their sales guys was extremelly helpful. He'd already sent me a video and when I got there, he spent time showing me the car and its history. He offered to include an oil change in the prep. All in all I'm very pleased with my car, AutoChoice, and particularly Che. I'd happily recommened them.
Great experiance throughout
Great experiance throughout, answered all and every questions I had. Overall great customer service from Josh.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








