Natalie was brilliant checking the car in, updating me in their services as it was my first time in the area/using Aston. Clare rang me the day before to check everything was ok ahead of me dropping t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely we... Se mere
Virksomheden har svaret
I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Se mere
Virksomheden har svaret
Dealt with Carly Williamson, and got great service and very informative sales transaction. I was kept informed all the way from the first day and was very happy I chosen Aston again. This was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.
Multiple Customer Excellence Award Winner
Skrevet af virksomheden
- Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
- Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.
Kontaktoplysninger
Beler Way, LE13 0DG, Melton Mowbray, Storbritannien
- 01664410610
- sales.enquiries@astonvauxhall.co.uk
- www.astonvauxhall.co.uk
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Got me in quite quick and when car…
Got me in quite quick and when car failed always used them as very high standards
16. april 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear we could get you booked in quickly and that you continue to choose us because of the high standards we aim to provide.
Excellent manner on initial phone call.
Excellent manner on initial phone call.
Good service on day.
16. april 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you received a friendly and professional service from the initial phone call through to your visit with us.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you were really happy with the service provided.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you received great service and found the team friendly and welcoming throughout your visit.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you found the team responsive and received great customer service.
Curtious and very helpful staff
Curtious and very helpful staff. Taken home and brought back to collect car. Comfortable waiting area with drinks provided.
27. marts 2026
Besvarelse fra Aston Autopark
hank you for your review. We're pleased to hear you found the team courteous and helpful, and that the collection arrangements and waiting area made your visit more comfortable. Glad we could assist.
Fantastic service
Received a fantastic service for my electric vehicle. The staff were very professional and friendly, keeping me updated at all times and making sure I had no problems or questions. One of the few dealerships to still offer a collect and deliver for Motability customers. I would definitely recommend
27. marts 2026
Besvarelse fra Aston Autopark
Thank you for your kind review. We're pleased to hear you received fantastic service and that the team kept you informed throughout. It's great to know the collect and delivery service for Motability customers was helpful too. Thank you for your recommendation.
Aston most recently fitted a new clutch to my vehicle 🚗.very impressive from start to finish.
Aston most recently fitted a new clutch to my car the work and repair was done on time and to the best standards
9. april 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you were impressed with the service from start to finish and that the clutch replacement was completed on time and to a high standard. Glad we could help keep you back on the road.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you received great service. Glad we could help.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you found the team personal, professional and knowledgeable. It’s good to know you had a positive experience with us.
Excellent service
2. april 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you received excellent service.
5 star as always
27. februar 2026
Besvarelse fra Aston Autopark
Thank you for your continued support. We're pleased to hear you had another 5-star experience with us!
The sales team did a great job great…
The sales team did a great job great customer service from the buying the car on the phone to delivering it to our house on the and on time
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear the sales team provided great service from your initial enquiry through to delivery, and that everything was completed on time. We appreciate your feedback.
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you found the communication excellent. We appreciate your feedback.
Very happy
Very quick turnaround and booked me in at short notice, very pleased with the service.
27. marts 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear we could accommodate you at short notice and provide a quick turnaround. Glad we could help.
A1 customer service
27. marts 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you received A1 customer service. Delighted we could help.
I just have to either ring or just pop…
I just have to either ring or just pop in and they get me sorted. I couldn’t get my phone to connect to the car. I had been trying for weeks. So simple just disconnect phone from the car and start again. So simple
20. marts 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear the team were able to quickly sort the issue for you and get everything working again. We appreciate your feedback!
Helpful and approachable.
Helpful, approachable staff, not too pushy! Fairly quick painless purchase process. Followed up on all of our concerns including tracking down a hard copy of the car handbook. The car was extremely well prepared and presented on pick up. We had a small sensor glitch develop which was sorted within a day and dealt with under warranty, no questions asked.
27. februar 2026
Besvarelse fra Aston Autopark
Thank you for your detailed and thoughtful review. We're pleased to hear Sonny was able to support you throughout the purchase and make the process simple and straightforward.
It's also great to know our service team could resolve the issue quickly and keep you on the road with a courtesy car. We really appreciate your recommendation and your continued trust in us. We look forward to helping you again in the future.
Besvarelse fra Aston Autopark
Thank you for your kind review. We're pleased to hear you had a positive experience from start to finish. We appreciate your feedback!
Excellent customer service
Excellent customer service, service staff are polite and helpful, service completed and warranty issue diagnosed without fuss, reminders sent day before car was due in. Call to say when car was ready to collect, courtesy call afterwards to check all was ok.
12. marts 2026
Besvarelse fra Aston Autopark
Thank you for your review. We're pleased to hear you found the service team polite and helpful, and that everything was handled smoothly from diagnosis through to completion. It's good to know the communication and follow-up were helpful too. We appreciate your feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.