Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

System works fine now but arrived with power cords not connected to the video card. This was not explained in the setup videos or anywhere else resulting in first frustration that it didn't work t... Se mere

Bedømt til 5 ud af 5 stjerner

Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Se mere

Bedømt til 5 ud af 5 stjerner

Waiting on verification of payment…still but overall I love how they don’t use lenders and it’s straight through them! So can’t wait to try my new pc out when I receive it!

Bedømt til 2 ud af 5 stjerner

Still waiting for complete purchase order. PC was purchased back in November of 2025. UPS delivery screwed up. Not even sure what was delivered. PC requires assembly. Parts purchased have yet to be de... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. It-udstyrsproducent

Skrevet af virksomheden

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

505 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Solid service

Whilst it took longer to receive my PC due to the company having to order parts, the end product is ACE!
I was kept informed of progress throughout the waiting period. Apart from the delay, the shopping experience and customer service were sterling. I would happily order from Apex again!

28. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing build

Amazing build. Came well packed and I only had to tighten a few things and pull off the protective strips on the inside of the glass. I ordered ddr5 5200, but they installed 5600. If that was a mistake, nenerneena. Set records on 3Dmark benchmark. I do wish I went hard and got a 5080 build, but this works just fine after I tuned the GPU to match the refresh rate of my monitor. I have not overlooked it, but when I can, I won't. I'll just upgrade sending it back to them. Work smarter, not harder.

16. januar 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Apex gave me exactly what I was looking for

I had great communication with Apex. I did not always get the answer I wanted, but Apex was always staying in connect and responding to me. The technician I spoke with when deciding what I needed was very knowledgeable and even made suggestions I had not thought of to make this order exactly what I wanted. I am very happy with my gaming PC. I would recommend Apex to others as I’m sure they will refine their practices and make the experience even better.

1. november 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered a PC

Ordered a PC. They needed verification of a merchant ID with my bank account. Didn't feel comfortable giving that to them. Their automatic messages spammed me saying they can NOT proceed with order, then another message saying they are almost done building. I asked for a full refund if they can't do it without the merchant ID. A week later, they said they'd refund. Another week later, they said they're going to charge me 20% off the full order for restocking. There was no negotiating because they were holding my $2,000 I needed to shop elsewhere. They have no customer service to call at your convenience. But, they will call you whenever you are unavailable. I'm sure they are great and I'm stubborn. However, I ended up ordering with NZXT and they were effortless, which is what I was looking for.

25. november 2025
Uopfordret anmeldelse
Apex Gaming PCs-logo

Besvarelse fra Apex Gaming PCs

Thank you for taking the time to share your experience. We’re sorry that this order did not work out as smoothly as either of us would have liked.

We'd like to clarify a few important points: all of your messages, both via live chat and email, were responded to promptly by our team. The verification we requested was not personal information; the merchant ID is something we already had on file and simply needed to confirm because the billing information you provided did not match what was registered with the payment method. This is a standard fraud-prevention step required to protect both the customer and our business.

When you requested a cancellation, we processed a full refund of the order. No restocking fee was charged. The only portion that could not be returned was the sales tax already remitted to the state, as state taxes are legally non-refundable once paid.

We understand that our communication during the verification process felt confusing, particularly with automated status messages overlapping manual updates, and we appreciate that feedback, it’s something we continually work to improve. Our team does make outbound calls when needed, I personally attempted to reach you on four separate occasions, and we apologize if those attempts did not line up well with your availability.

We respect your decision to purchase elsewhere and genuinely wish you the best with your new system. Thank you again for your feedback, as it helps us improve our processes and customer experience.

Bedømt til 3 ud af 5 stjerner

It took a month and a half to receive…

It took a month and a half to receive my keyboard.

5. januar 2026
Uopfordret anmeldelse
Apex Gaming PCs-logo

Besvarelse fra Apex Gaming PCs

Thank you for sharing your experience. We sincerely apologize for the longer-than-expected delivery time and understand how frustrating that can be. This is not the level of service we aim to provide. We appreciate your patience and feedback, and we’re actively working to improve our shipping process to prevent delays like this in the future. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us at Support@ApexGamingPCs.com and we are happy to help.

Bedømt til 5 ud af 5 stjerner

M y order was received very well…

M y order was received very well packaged. Everything was extremely easy to put together. I am very satisfied with the PC I purchased for my son. He uses it every day playing multiple games with mods and has no issues what so ever. I am very satisfied with your product.

23. januar 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Still waiting for complete purchase…

Still waiting for complete purchase order. PC was purchased back in November of 2025. UPS delivery screwed up. Not even sure what was delivered. PC requires assembly. Parts purchased have yet to be delivered. No written directions in box. Scan box required internet . No Internet available at place of assembly. Over holidays no reply from customer service. only Generic auto emails received. I called the numbers listed, no one there to take call... Not impressed

23. december 2025
Uopfordret anmeldelse
Apex Gaming PCs-logo

Besvarelse fra Apex Gaming PCs

Hello James, thank you for taking the time to provide us with this feedback. I reviewed our entire email history, and it appears every single email you sent us was responded to either the same day or the next day, including over the holidays.

Regarding the assembly of your system, any spare parts that came with your motherboard or PSU are included in the spare parts bag. The only component that would have come uninstalled is your GPU. Anything larger than a 5070 does need to be shipped this way, or it is very likely to arrived damaged due to the weight of the card. These cards are basically big cartridges and simply need to be plugged in. We did offer to assist you with this cartridge, but we never received a response to our email.

Regarding the missed delivery of your keyboard and mouse, in situations where UPS makes three delivery attempts before returning a shipment to us, we do unfortunately need to invoice you for the return shipment. We did not receive a response to this email either, so I'm having our team send that invoice out ahead of your acknowledgement. Once this invoice is paid, we will be able to put your peripherals back in the mail.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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