System works fine now but arrived with power cords not connected to the video card. This was not explained in the setup videos or anywhere else resulting in first frustration that it didn't work t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Se mere
Waiting on verification of payment…still but overall I love how they don’t use lenders and it’s straight through them! So can’t wait to try my new pc out when I receive it!
Still waiting for complete purchase order. PC was purchased back in November of 2025. UPS delivery screwed up. Not even sure what was delivered. PC requires assembly. Parts purchased have yet to be de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Kontaktoplysninger
Air Center Blvd, 77032, Houston, USA
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
4,3
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506 anmeldelser
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My experience with Apex has been… phenomenal
My experience with Apex has been fantastic. You’re customer service people were always readily able to answer my questions, you’re prices were the best I’d seen given the current circumstances, and the rig has worked phenomenally.
28. marts 2026
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Computer came quickly with no issues
Computer came quickly with no issues. Accessories took almost three months to arrive with no explanation. Works very well though.
4. marts 2026
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Apex Is One of A Kind!
Apex Gaming is absolutely a solid company and they take care of their customers in a way I’ve never experienced. They get ahold of you as the PC is being built and let you know what’s going into it and what upgrades they’d recommend you to buy solely at your own discretion of course. The customer service is one of a kind and will walk you through step by step how to take care of issues with your PC at any given moment. Very great buying experience and would absolutely recommend it to anyone looking to buy a pre-built system.
26. marts 2026
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Excellent experience
Purchasing was smooth and easy, customer service was excellent, shipping was quick and had no complications, and assembling the wires was super easy.
25. januar 2026
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I’m a happy customer
Delivery was on time and packaged well computer looks great and is running nicely
6. marts 2026
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Replaced Mother Board. Be very wary
If I could rate this less I would. This team was great until a mother board ethernet driver went bad. I offered to replace the board rather than shipping the computer back and waiting forever to get it turned around. So I paid for the new board with the indication it would be credited when the old one was returned. After waiting well over a month+, I get a note from them that the original mother board was damaged and credit would not be forthcoming. When the board left my possession the damage to the board was not there. Yet it was shipped in the same container and paced the same as the replacement board. with yet another $800 investment in a $6,000 computer, I am of the opinion that I was taken for a ride. I an not a happy customer.
24. marts 2026
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Besvarelse fra Apex Gaming PCs
Thank you for your feedback. We’re sorry to hear about your frustration and understand how disappointing this situation has been.
To clarify a few important points, the deposit for the replacement motherboard was $230, not $800. This deposit is refunded once the original component is returned in a condition that allows the manufacturer to process it under their replacement policy.
In this case, the returned motherboard unfortunately had extensive physical damage to the interior of the CPU socket. This type of damage makes the component ineligible for manufacturer replacement. It’s also important to note that the motherboard was received by us with the protective plastic socket cover still in place. Because of this, the damage could not have occurred during shipping, as the cover would have prevented any contact with the socket pins in transit.
We absolutely do work with customers to file shipping claims when damage occurs during transit. However, based on the condition in which the board was received, this was not consistent with shipping-related damage.
We strive to be as transparent as possible with our replacement process and policies, and we regret that this situation did not meet your expectations. If you would like to discuss this further, we’re happy to review the case with you again and answer any remaining questions.
Apex Gaming PCs is hands down the best…
Apex Gaming PCs is hands down the best system builder I’ve encountered. After dealing with several major brands, Apex stands out for their superior build quality and 'elite' support. A huge shoutout to Robert H. for his incredible customer service he was responsive, professional, and went above and beyond. My PC is running flawlessly; I won’t be shopping anywhere else.
20. marts 2026
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Great new PC
Packaging was sturdy and professional and communication was great. Couldn't be happier with my new PC.
2. marts 2026
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Will not power on
PC was delivered late and will not power on out of the box. I am pretty savvy and they are giving me the run around asking the normal IT questions, did you try a different outlet, etc. I told them 3 times I tested different outlets, different cords, different locations and it will not power on. I was delivered a $1400 paperweight...
16. marts 2026
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Besvarelse fra Apex Gaming PCs
We’re really sorry to hear about your experience—this is absolutely not the kind of first impression we want you to have.
After reviewing our support history, we were only able to find one instance where we asked about trying a different power outlet. We understand how frustrating it can feel to be asked basic troubleshooting questions, especially when you’ve already taken those steps. That said, when a system isn’t powering on, it’s critical for us to verify each part of the power chain to rule out any external causes before moving forward with deeper diagnostics.
We want to reassure you that your PC was fully tested and confirmed to be working properly before it left our facility. However, issues can occasionally occur during shipping, and we take situations like this very seriously.
At this point, we’ve already initiated a return for repair so we can get hands-on with your system and resolve the issue as quickly as possible. Our team will prioritize your case to ensure your PC is repaired and returned to you as fast as humanly possible.
We truly appreciate your patience and the effort you’ve already put into troubleshooting. We’ll make this right.
Epic stuff & great tec support with…
Epic stuff & great tec support with the ordering & repairs
14. januar 2026
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All that time and it doesn't work right
It took a very long time to get, which with the RAM shortage is understandable, but our order was pushed back every time a new priority one came in with no sense of when or if we'd move forward so we did not feel very happy with that. Because of the cost difference of RAM right now, we were given no compensation, and after getting the computer there is an issue of it resetting randomly when in use. We are considering a return.
7. marts 2026
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Besvarelse fra Apex Gaming PCs
Thank you for your feedback. We understand how frustrating delays can be and appreciate your patience during the build process.
To clarify, orders are fulfilled in the order they are received, and priority or rush orders do not move other customers back in the queue. In your case, the primary cause of the delay was that the system did not initially pass our stress testing. When that happens, our technicians pause the order to diagnose and repair the issue to ensure the system meets our performance and stability standards before it ships.
We’re also sorry to hear that you’re experiencing random resets. This is the first time this issue has been mentioned in your correspondence with us, and we would absolutely like the opportunity to help diagnose and resolve it for you. Please reach out to our support team at support@apexgamingpcs.com so we can take a closer look and work toward a solution as quickly as possible.
Order missed the original delivery date…
Order missed the original delivery date but came in the next day several hours earlier than expected.
6. februar 2026
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Besvarelse fra Apex Gaming PCs
Hello Tim. Thank you for taking the time to provide us with this feedback. We're sorry to hear the delivery of your system did not meet your expectations. We hope you understand that UPS is a separate entity, and we have no direct control over their delivery windows. Please don't hesitate to reach if there is every anything we can assist you with regarding your PC and we're happy to help.
Storage Issues
There were some issues with the storage, but it wasn't so bad that I couldn't fix it myself.
9. februar 2026
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Besvarelse fra Apex Gaming PCs
Hello Kasie, thank you for bringing this to our attention. Sometimes Windows will not fully set up the storage partition and we're very sorry for the inconvenience here.
We're happy to hear you were able to resolve the issue, and please do not hesitate to reach out to us at Support@ApexGamingPCs.com anytime you have an issue or question.
Super helpful staff
Super helpful staff. Answered all of my questions and helped me with the payment process. Very clear directions on how to open the computer and how to operate it. Really great customer service and delivery service!
10. marts 2026
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Little communication about errors and…
Little communication about errors and when I sent emails they either didn’t answer it or took forever to respond, and recently I sent them an email about how my computer doesn’t have Bluetooth even though it was supposed to come with Bluetooth 5.0. Usin device manager shows that I don’t even have what was apart of my computer and I never got a response on it just a link to a survey
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra Apex Gaming PCs
Thank you for your feedback, and we’re sorry for any frustration you experienced. After reviewing our records, all of your emails were responded to within 48 hours. While we strive to respond as quickly as possible, response times can vary depending on email volume at the time.
We also want to clarify that your system does come equipped with Bluetooth 5.0. We scheduled a call with you to address the issue, and we were able to resolve your Bluetooth problem in under 5 minutes during that call.
We appreciate you bringing your concerns to our attention, and we’re glad we could get your system fully functional. If any other questions or issues come up, our support team is always here to help.
Apex is AWESOME
I greatly appreciated Apex’s open communication, frequent status updates, and a call from a technician/engineer to ensure I would get what I wanted out of the product. The customer service and delivery were both great, and the PC itself was easy to put together and runs beautifully.
21. februar 2026
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This thing rocks!
The computer took some time to come in but it was well worth the wait. Well put together, runs every game I could ever want to play and works well with heavy design software.
2. marts 2026
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Great customer service and the PC is…
Great customer service and the PC is working wonders
2. marts 2026
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My pc came looking good
My pc came looking good. A smaller form factor so it fits great on my TV stand. Quality build wiring is perfect no complaints at all. I would highly recommend there PCs.
24. januar 2026
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The pc is pretty good it took a little…
The pc is pretty good it took a little bit to get the pc build shipping is a whole different story the window lickers down at ups just cant seem to grasp there job or something but apex pc is pretty good they do payments and all that good stuff the tech support Robert and tim thoses two need a raise and blowy when them two walk threw the door
27. februar 2026
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