Excellent product, though a bit on the expensive side for a flat pack. Overall the product is a great size, of good quality, the colour is great and suits our needs perfectly.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Se mere
Virksomheden har svaret
The dolly is good and is holding our large parasol well. Unfortunately it arrived with a few chips around the edges. It was covered in cardboard and left in our unused store before we opened it try in... Se mere
Virksomheden har svaret
We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chair... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af industriudstyr
- Butik med bar- og restaurationsmøbler
- Engrossupermarked
- Kontormøbelforretning
- Pakhus
Om AJ Products UK
Skrevet af virksomheden
Office & Conference Warehouse & Workshop Changing room Canteen furniture
- Minimum 7 year warranty on all products
- Sustainable sourcing & manufacture
- Free delivery on orders over £1000 (ex VAT)
- Bespoke advice and free space planning service
- 3D renders to help you visualise how your new space will look
- Installation options available
At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.
Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.
We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.
What can AJ do for your business?
Skrevet af virksomheden
- We are experts at improving workplaces
- AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.
7-Year Guarantee
Get a minimum 7-year guarantee on every product
At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!
Kontaktoplysninger
Units 19 & 20 Nimbus, Hercules Way, GU14 6UU, Farnborough, Storbritannien
- 01252 359760
- info@ajproducts.co.uk
- www.ajproducts.co.uk
4,5
Fremragende
249 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Service
The service was good and the items arrived on the date advised.
You have dropped a star with the constant emails hounding for a review when I have already completed a review for you directly.
25. juli 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review. You should have only received 1 email reminder so I will look into this for you.
Kind regards
Sarah
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review - much appreciated.
Besvarelse fra AJ Products UK
Thank you for your review, it's always great to hear positive feedback.
Delivery was quick and efficient.
11. juli 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review, it's much appreciated.
Great Customer Service
After a pretty unfortunate experience after missing two pieces of equipment, inbound sales manager Sophie Cole did everything she could to support which I was incredibly grateful for. She responded quickly and this gave me peace of mind despite a difficult situation. Would happily buy from the business again thanks to Sophie's professionalism and support.
25. juli 2024
Besvarelse fra AJ Products UK
Thank you for your review & I am pleased to hear that we were able to rectify the issues you experienced. I have passed on your comments to Sophie, we think she's pretty great too!
Really good quality and great customer service
Really good quality desks and kept very informed of when delivery was due. Kevin was also very helpful on the phone. The conference table top was chipped during transit and they have shipped a replacement. A+ for quality and A+ for customer service from my experience so far.
11. juli 2024
Besvarelse fra AJ Products UK
Thank you for your review, we're grateful for your positive feedback, I hope that we can assist you with your requirements again soon.
Besvarelse fra AJ Products UK
Thank you for leaving us a review - we appreciate your feedback.
Besvarelse fra AJ Products UK
Thank you for your review & we hope you'll order from us again soon.
Product fine, spam excessive
Order and receival fine, but the spam that follows was a little over the top. I was asked for this review about 5 times already.
11. juli 2024
Besvarelse fra AJ Products UK
Hi Emily,
Apologies that you have been asked to leave a review on several occasions, it should be set to remind only once so I will check with Trustpilot. I am pleased to hear that you are happy with your order.
EDIT - I can confirm that you should have only received one reminder email. I will contact you directly for further information.
Kind regards
Sarah
Website easy to use to find what I…
Website easy to use to find what I wanted, ordering process very simply, good price on the parts ordered, good quality parts & prompt delivery.
11. juli 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review. Great to hear of your end to end experience.
Besvarelse fra AJ Products UK
Thank you for your feedback.
End to end performance
Web site was easy to use and navigate. Order processing was straight forward and we received an order acknowledgement promptly. The goods were dispatched within the advised lead time by ArrowXL who provided an estimated date and time of delivery, and adhered to it. So all in all a very good overall service.
27. juni 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review, it's great to hear that you had a good all round experience. I hope that we can be of assistance to you in the near future.
Goods arrived with a missing part
Goods arrived with a missing part. Replacement sent but this was also incorrect. Awaiting second replacement.
22. juni 2024
Besvarelse fra AJ Products UK
Please accept our sincere apologies that the replacement part we sent was incorrect. I can see that we have now actioned the correct replacement part for you. Apologies once again for the inconvenience caused.
Great product
22. juni 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review of the pallet truck.
Delivery company spoil it
This was a delivery of screws that AJ hadn't sent out with a table I ordered. To be fair to AJ as soon as I emailed and told them they were missing they sent them out. This is where the issues started. AJ use a company called ArroweXL to deliver their goods and I have never had so much trouble with a delivery company.
Getting the table in the first place was nearly impossible with me stood outside watching them drive past then getting a call saying that I didn't answer the bell...
This time they said my building didn't have anywhere safe to park so I went back to AJ to change the address (who again were very helpful and resent it to the new address right away). I then got a call from ArrowXL saying the address didn't exist and had to explain in vivid detail how to walk through a door and look left.
It's a shame to score so low when everyone I spoke to at AJ Products was so helpful but I cant give a higher review while they use ArrowXL as their delivery company.
22. juni 2024
Besvarelse fra AJ Products UK
Please accept my sincere apologies for the issues you have experienced. I will escalate these to our transport partner to look into and ensure that steps are taken to avoid instances like this in the future.
I hope that we can make amends should you chose to come back to us in the future and allow us to show you what a great delivery experience looks like.
multiple products unsure of how many we…
multiple products unsure of how many we were meant to receive. Difficult to trace packaging to put together.
30. maj 2024
Besvarelse fra AJ Products UK
Good morning,
I cannot see that you have been in contact with us regarding the issues you are experiencing. Please can you email info@ajproducts.co.uk or call us on 01252 359760 so that we can assist you.
Kind regards
Sarah Hammond
Customer Care Manager
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review.
As expected
Tables are exactly what I wanted, the trolley is a little bit flimsy, and the wheel locks are not great
31. maj 2024
Besvarelse fra AJ Products UK
Thank you for your review, I will be in contact to discuss the issue with the trolley directly.
Besvarelse fra AJ Products UK
Sorry that you feel you didn't have a great experience with the return of your order. I have looked into this and can see that we sent you a guide on how to return goods to us when requested. Please can you give me some idea of what the problem was by emailing me at info@ajproducts.co.uk or calling 01252 359760 so that we can look further into this for you.
Kind regards
Sarah Hammond
Customer Care Manager
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