Excellent product, though a bit on the expensive side for a flat pack. Overall the product is a great size, of good quality, the colour is great and suits our needs perfectly.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Se mere
Virksomheden har svaret
The dolly is good and is holding our large parasol well. Unfortunately it arrived with a few chips around the edges. It was covered in cardboard and left in our unused store before we opened it try in... Se mere
Virksomheden har svaret
We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chair... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af industriudstyr
- Butik med bar- og restaurationsmøbler
- Engrossupermarked
- Kontormøbelforretning
- Pakhus
Om AJ Products UK
Skrevet af virksomheden
Office & Conference Warehouse & Workshop Changing room Canteen furniture
- Minimum 7 year warranty on all products
- Sustainable sourcing & manufacture
- Free delivery on orders over £1000 (ex VAT)
- Bespoke advice and free space planning service
- 3D renders to help you visualise how your new space will look
- Installation options available
At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.
Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.
We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.
What can AJ do for your business?
Skrevet af virksomheden
- We are experts at improving workplaces
- AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.
7-Year Guarantee
Get a minimum 7-year guarantee on every product
At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!
Kontaktoplysninger
Units 19 & 20 Nimbus, Hercules Way, GU14 6UU, Farnborough, Storbritannien
- 01252 359760
- info@ajproducts.co.uk
- www.ajproducts.co.uk
4,5
Fremragende
249 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I still have not received my delivery
Thank you for your quick response. Your office has been in contact to re-arrange delivery.
10. oktober 2024
Besvarelse fra AJ Products UK
Hi Tim,
Apologies that you are yet to receive your order and any inconvenience this has caused.
I can see that we are trying to get your order delivered to you ASAP. It looks as though the premises were closed on the first delivery attempt and unfortunately your mobile number failed in our carriers system so they were unable to contact you at the time.
We will rectify the delivery issues you have experienced today and a member of my team will be in contact to confirm.
If you wish to discuss this further please feel free to contact me directly.
Kind regards
Sarah Hammond
Customer Care Manager
01252 359760
Thank you for the update :)
Besvarelse fra AJ Products UK
Thank you for your review!
Good communication x
10. oktober 2024
Besvarelse fra AJ Products UK
Thank you so much for sharing your experience!
Good quality late delivery
The quality of the bench was very good however there were slight miscommunications over delivery schedule.
1. oktober 2024
Besvarelse fra AJ Products UK
Thank you for leaving us a review, I will look into where the miscommunication on the delivery date has come from and apologise for any inconvenience this may have caused.
really nice people to deal with and…
really nice people to deal with and very efficient.
1. oktober 2024
Besvarelse fra AJ Products UK
Thank you so much for your kind words!
Probably the worse company I have ever…
Probably the worse company I have ever dealt with - completely useless
28. september 2024
Besvarelse fra AJ Products UK
Hi Caroline,
As discussed your experience does not meet our standards, and we will be investigating this further with our Logistics Team to understand what went wrong and ensure it doesn’t happen again in the future.
We’re truly sorry for the inconvenience and frustration you faced with the delivery issues. We have done our best to overcome these for you.
If you wish to discuss further please feel free to reach out directly.
Kind regards
Sarah Hammond
Customer Care Manager
Quick turnaround on items ordered...
Quick turnaround on items ordered and very helpful and knowledgeable team.
25. september 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to share your feedback - much appreciated.
Besvarelse fra AJ Products UK
Thank you for providing us with feedback following your recent order.
Lifting equipment.
Goods arrived on time and as described. Perfect for our needs. They are of good quality and easy to use.
14. september 2024
Besvarelse fra AJ Products UK
Thank you for sharing your experience! We're delighted to hear that you're pleased with the Mini Lifter. If you need anything else, don’t hesitate to reach out!
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review for your order of the fireproof document safe!
No problems with the order or delivery
14. september 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review!
All my contacts with AJ were handled very well
All my contacts with AJ were handled in a prompt and most helpful manner. The delivery was on time and as planned. Even an issue with the products was settled in a most satisfactory way.
14. august 2024
Besvarelse fra AJ Products UK
Thank you for providing us with feedback following your recent order.
EFFICENT DID WHAT I ASKED COMPLETED
EFFICENT DID WHAT I ASKED COMPLETED
QUICKLY AND PROFESSIONALLY GREAT SERVICE
15. august 2024
Besvarelse fra AJ Products UK
Thank you for taking the time to leave us a review!
A mix up in my order was sorted after…
A mix up in my order was sorted after some toing an froing with the sales team, all of whom were very helpful and pleasant to deal with. When missing item finally found and delivered, assembly was very straightforward. Good quality workbench and reasonable price.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra AJ Products UK
Thank you for taking the time to share your experience with us. We sincerely apologies for the issues you’ve encountered and I am pleased that the missing item was found and delivered.
Besvarelse fra AJ Products UK
Thank you so much for your glowing review!
Communication between AJ Products and…
Communication between AJ Products and myself was really responsive, items arrived as planned and the products are as described so perfect for our needs. Would recommend and use again in the future.
8. august 2024
Besvarelse fra AJ Products UK
Thank you so much for your kind words!
Not all delivered at the same time
8. august 2024
Besvarelse fra AJ Products UK
Apologies that you received your order in more than one shipment, we had collection problems with our parcel carrier for a short time. This has now been resolved. I do hope that you are happy with the rest of your customer experience and the product received. If you wish to discuss further please feel free to contact me directly.
Kind regards
Sarah Hammond
Customer Care Manager
sarah.hammond@ajproducts.co.uk
Besvarelse fra AJ Products UK
Thank you so much for sharing your experience!
The product arrived damaged in such a…
The product arrived damaged in such a way that compromised the door and locking mechanism, there was also a crucial part missing (plastic riser for the locking mechanism, since the delivery was received wrapped we did not notice the damage until the delivery workers had left. From reading the email associated with delivery we understood this meant no return possible. We then spent 4 hours fixing the cabinet so that we could use it for urgent storage. We are a small voluntary community organisation. Happily the manufacturer agreed to a complete replacement and to also collect and remove the damaged cabinet. this arrived in satisfactory condition, but it took two volunteers two hours each to receive the delivery. We then found out that the collection would not take place that day but another day, as a small organisation this cycle of delivery, re delivery, collection has placed a substantial burden on three of our volunteers. The financial cost has been attainable but the organisational cost has proved too dear and we would not recommend any organisation in our sector or of our scale to engage with your company again.
1. august 2024
Besvarelse fra AJ Products UK
Hi,
Thank you for taking the time to leave us a review, We understand your disappointment, and we are really sorry for the issues you have had with your order. I have reached out to you directly by email.
Kind regards
Sarah Hammond
Customer Care Manager
Tables
The tables I purchased were very good value for money.
The information received regarding lead times was provided promptly and was accurate.
31. juli 2024
Besvarelse fra AJ Products UK
It's always great to hear our customers feedback so thank you for leaving us a review.
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