Airport Car-parking-manchester Anmeldelser 

Dropped a friend off at T2. Paid the £5 parking charge within 15mins of leaving the airport by debit card. APCOA decided to take the money 2 days later and sent me a £100 fine (reduced to £60 if I pay early) for not paying the fee. Currently under appeal. The process is painful and long winded. I have sent proof of payment from my bank and they have gone on to requested the same information five further times. You can’t speak to anyone and they answer your emails and voice messages with recorded statements. It’s an appalling service and they should be brought to task for the way they treat their customers. The situation is still ongoing and so far unresolved. It is entirely their fault and frankly there isn’t much you can do about it. I have even made formal complaints and asked for my data, which I am entitled to under law. So far I have received nothing from them other than requests for more information. If I had the choice I would never use Manchester Airport again.

Avoid this company!
We had the great misfortune to use a company called Secure Airport Transfer Ltd for meet and greet at T3 Manchester Airport. They are dreadful! They were late "meeting and greeting" us in the drop off area. Overcharged us for the drop off fee. They were also late bringing the car back on our return, and delivered it back to us in a filthy state then lied that they had collected it from us in that state.
When we phoned to complain the call handler was rude, insulting and aggressive.
We then emailed to complain and their response was to call us liars!
Avoid them

Stay clear used them as they came up on the comparison site. On the collection their deliver drove the car through an unauthorised area leaving us with a £100 fine then refused claiming our responsibility to pay parking when I payed parking charges on arrival and leaving this was their driver driving through the area

Shocking company took my money gave me verbal warning real so bad it’s a police matter never again horrible people

Joke of a company! Do not use ! They make you pay upfront, they meet you in T2 multi story, make you pay the short-stay fee of £10 online (arrival and departure!!) then they disappear off with your car. They park it off site somewhere and when it was returned the front wheels and foot well were covered in mud? Considering it's classed meet and greet we rang the given phone number when we received our luggage, was told to go T2 P3 short stay packing on level 3. When we arrived they only then decided to go retrieve our car. From the phone call to actually getting the vehicle it was almost an hour!!! I could have just payed less and walked to long stay a hell of a lot quicker!!

I want advise drop off pick up,beware,,,,I parked my vehicle T2 drop off,,my son his wife and two young children,his wife could not get a trolly,I was opposite the lifts they had 2 children 3 suitcases 3 holdalls,I helped them cross the road to the lifts,,upon return Mr no manners was taking pictures of reg,your car is unattende for 2 mins it's on camera,I said ok,iwas just helping people who needed help,you cannot go iv'e informed security,then he went on his walkie talkie he's been here 8 mins,then said you will have to wait to see if i can cancel them,,,,,wait,wait,no one turned up you can go now,,,,hence I was 12mins,2 min over the 10 allowed for £6,my charge jumped to£25 and I got a fine £60 through post for leaving vehicle unattended,MY fault but I feel the £19 pound added was a purposely add on scam,,,BEWARE

Important notice regarding reviews

We would like to clarify that Hunters Airport Parking is a separate independent business and in no way affiliated with the company trading as both Manchester Airport Park & Ride and Secure Airport Transfers Ltd.
Unfortunately, due to a shared access point/location and our signage being at the entrance, we have received a number of reviews relating to services, vehicles, staff, procedures and customer experiences that were not provided by Hunters Airport Parking.
We understand that customers may understandably be confused when arriving at the location, but we want to reassure all Hunters customers that we operate separately and our service standards, vehicles, booking processes and team are our own.
If you have booked with Hunters Airport Parking, we are always happy to discuss your experience directly and resolve any genuine concerns. We kindly ask customers to ensure they are reviewing the correct company so that feedback can be accurately attributed.
Thank you to all of our customers who have supported Hunters Airport Parking and taken the time to share their experiences with us.

the guy is a clown. don’t use.

Never ever use this disgusting company thay are the worst rude to the point of breaking the law so many bad reviews just look on fb

Do not pay in advance to park at P14 and assume that you will easily find a place to park the car where have paid to - over £140 in my recent case. Mid morning Tuesday 19th May. Hardly peak travel time. Had to drive twice around 5 floors before ultimately and thankfully seeing someone was about to leave and even then ended up in a row with another desperate customer. Also don’t assume covered parking which I had chosen this terminal for to avoid poor weather. Ended up on an uncovered roof and a wet trip through departures. Never again.

Extra charge due to the driver not leaving the car park before 45 minutes on our arrival
Rude and angry on the phone.
Not really worth bothering, easier to get a bus as your waiting for them to a bring your car from the compound. Also have to pay approx £8 extra each way car par charge on top

If I could rate less than one star I would. Parked with this company for five days. Received my car back to have every single warning light on my dashboard on - there were no lights on the dashboard when I left the vehicle with them. There were multiple warning lights on the dashboard, my electric handbrake had been engaged while driving (probably handbrake turning my car!!), ABS and Traction Control not operational, tire pressure lights and even the engine management light. Everything was on. There wasn’t one light they hadn’t activated on the dashboard. There were issues with power steering and everything. Not to mention the car smelt like cigarettes and had an uncanny likeness to a stables, the car was clean on drop off and on pick up was covered in dirt. Absolutely disgraceful. The man dropping the car back off left very quickly without a word, clearly knowing about the issues with the car. This company is a disgrace. Do not use, ever!!!

DO NOT USE THIS FIRM. An absolute disgrace we arrived back in Manchester Airport with my elderly parents to be told the car would be 30 minutes. When my wife questioned this we were told 1hour then. The car was then dumped in a different car park with the key left on top of a tyre. DISGRACEFUL

Do not use Secure airport transfer limited for meet and greet at Manchester airport .
I have left my car with them for 3 weeks and I collected a dirty car with loads of birds droppings all around . The person who delivered the car was very rude and he said that a dirty car is none of his business and he is only delivering the car. He advised to take photos and send an e mail complaining about the car condition. I rang the company to complain and another rude person received my call and hung up on me. I took my car for a wash but unfortunately the birds droppings left irreversible damage to the car paint. I sent an e mail complaining about it with the photos of the damage to the car but they replied that I don’t have a case unless I submitted photos for the car prior to delivery to them to confirm its condition.
I requested the name of the person who took the car from me at the airport and a copy of the photos he obtained for the car at the time of delivery to provide it to my insurance company for legal action .
I have received an e mail from that company today (9/5) repeating the same request to provide the with photos of my car at the time of delivery to their agent. I said that it is their own responsibility to check and document the condition of the car rather than the owner . They didn’t respond to my request to provide the name of the driver and the photos he took at that time. They are not transparent and they are doing the best to cover up for their mistakes.

Went to t2 pick up yesterday was in the express pick up no longer than 5 minsand been charged £6.40 asked for a receipt after paying online and charged the extra for over staying this is a total scam and rip off online it said £5 ticked email receipt email arrived and charged £6.40 says on receipt entry at 1242 left 1302 no way was I in there that long as straight in and out someone is making a lot of money from doin this I suggest photographing time in and time out then comparing their receipt times after receiving email receipt when I paid it online it said £5 then get this absolutely shocking even having to pay to drop off and collect previously had a charge of £60 for 9 mins over when collecting as online wouldn't let me pay so they classed it as non payment and sent fine out system they are using is flawed and I urge all to check times in and out

Absolute crooks at T3 . I deliver products to the main maintenance contractor mitie. They use service yards at 1 and 3 . The yard at t3 is just before the cameras for the drop off zone but you avoid going through as you go back the way you entered ,unfortunately on 13.4.26 road works meant it was 1 way only so everything had to go via the drop off zone and cameras . The parking officer on site took my reg no and stated the charge would be voided as I was simply delivering and had no option due to road works . Fast forward 10 days and my company recieve a parking notice charge of 100 for failing to pay the fee !! Not sure what the onsite parking officers were doing as the service yard gets numerous deliveries and due to road works every single one had no option to avoid it.
Now they won't ridiculous evidence to void the charge even though my reg was recorded as delivery only . Ripp of fraudsters

What a rip off. I dropped my daughter off at terminal 2.
Stayed 3 minutes. You now have to pay online in 24 hours. I remembered after 36 hours! But you can’t pay.
You are issued with a £100 fine discounted to £60 if you pay within 14 days. Thanks a lot . Diabolical customer theft.

Secure airport transfer - STAY AWAY!!! The man on the phone called Ricky was incredibly rude and threatened to keep my car as I stood alone at 11pm with 4 children. I called him at 11:04pm as it clearly says come through the baggage area before calling. I had booked for 11pm. He said 30-60 minutes. I said I had booked for 11pm and he replied “well you should have called at 10:30pm” I obviously wasn’t happy but didn’t raise my voice or insult him. He told me that he was going to teach me a lesson. He would teach me some respect and refused to bring my car until I wrote him an apology. What a disgrace of a human. The comparison company (first choice) who I booked with refunded me and called to apologise as I recorded him and sent it to them. The actual company emailed me telling me I was wrong. They should not be allowed to be running. DONT BOOK WITH THEM.

I have made the mistake of booking with this company as I thought it was “convenient” for someone to collect the car and drop the car off upon arriving back to UK.

Our booking was from 9th Jan 10.30am until 12th Jan 5pm. As per the Terms and Conditions of this company and as stated in the confirmation email, we have contacted them 30 minutes prior to us arriving at the drop off area which supposedly gives them enough time to get to us. Over one hour after our initial call to them, a man approaches us (no uniform as stated in the confirmation emails) and asks if my name is Aleksandra. After checking that he is a member of staff with this company by checking mobile numbers, I handed him the keys and left to catch a plane.
While away in a foreign country, I checked the location of my vehicle several times (thank you AirTags) and for some reason, the car’s location changed over weekend. It initially arrived at Altrincham and over a couple of days, the location changed to Cheadle. I did not challenge this due to having bigger fish to fry as you will read below.
Upon arrival back to UK, as stated in the confirmation email, I have called the company at 2.50pm to let them know I have landed (which should prompt them to drop the car off at agreed point). I was told that my booking was until 5pm (which surely you book additional time in case the plane is late otherwise if you go over your booking you get charged a penalty fee). The man on the phone said he would call the driver and ask for him to drop the car off early. 30 minutes go by and still no car or communication from them so I call them again and ask for an update. I’m told that they will be with me in the next 30 minutes. I asked if I could collect the car from their parking area and just get a taxi to them, I was told no. Another 45 minutes go by and I ask my partner to call them. My partner explained the situation as he was not sure if the man he was talking to was the same man I spoke to. The man started shouting at my partner, telling him that we are talking “bullshit” and to “shut his f****** mouth” when my partner tried to speak. I asked for my phone and tried to calm the situation down. I explained to the man that the vehicle is in my name and I need the car as soon as possible to be shouted at and threatened that I will not be getting my car back at all. I told him I will be calling the police to which his response was “please do, they know me very well” and “by the time they get here my call will have already been sold”. I spoke to the police at the airport and on 101 but was ultimately told to wait until 5pm and if I do not have my car back by then they can log it as a stolen vehicle.
The car was dropped off by a different member of staff who was unaware of the above. We were supported by the airport’s security as we were certain the man would arrive and there be an altercation.
By far, worst experience with any company. I was told by the car park marshals that this is a regular issue with this company and that they have previously closed the company down for this reason and reopened it under a different name. A report was made to the airport officials to have this company removed from operating on behalf of/in partnership with the airport.

This so-called “barrier-free” drop-off system feels deliberately designed to catch people out rather than help them comply. The payment window is extremely short, and in real life that matters — especially when you’re in the car with children, heading straight onto the motorway, and rushing to commitments like football practice.

Realising only on Monday that payment could no longer be made, I contacted support, only to be told there was nothing they could do and that I should “try my luck” with the appeals process once the charge notice arrives — effectively admitting the system is designed to charge first and resolve later.

In 2026, is it genuinely unreasonable to expect a simple payment reminder via SMS or email before issuing a penalty? The technology clearly exists. The absence of such a basic safeguard makes this feel less like traffic management and more like revenue generation through avoidable mistakes.

A system that relies on people forgetting — and then offers no meaningful way to correct it — deserves serious scrutiny.