Fantastic service, item was out of stock but they emailed when it became available which was only a few days. Best price online and delivered very prompt.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery. Easy to use website. Pleasant person when I had to phone. Unfortunately I was concerned about a possible scam linked to my payment.
Virksomheden har svaret
I am so disappointed with this company, after so many years investing in their brilliant cookware etc. my last order is not being honoured. I ordered online, a 14cm saucepan with a discount off... Se mere
Virksomheden har svaret
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Kontaktoplysninger
Storbritannien
- www.agacookshop.co.uk
4,5
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra AGA Cookshop
Hi Jeremy,
We're so glad your order arrived quickly and you're pleased with the quality! Thank you for your kind words.
Warm wishes,
AGA Rangemaster
poor quality gauntlets
I've bought this product a number of times and the quality has dropped significantly.
10. maj 2026
Besvarelse fra AGA Cookshop
Hi Karen,
Thank you for your feedback regarding the quality of the product. We would appreciate the opportunity to review your case in more detail and discuss this further with you.
Could you please email us at tpsupport@agarangemaster.co.uk with images of the products along with your order number? This will allow us to investigate the quality concerns thoroughly.
We look forward to hearing from you.
Warm wishes,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Malcolm,
We're so happy you love our merchandise and your Aga! Thank you for your positive feedback.
Warm wishes,
AGA Rangemaster
Very prompt delivery and exactly what I…
Very prompt delivery and exactly what I ordered. I will say that the pads are a little thinner than the last pair I bought but nevertheless I am happy with them and they do the job perfectly.
6. maj 2026
Besvarelse fra AGA Cookshop
Hi Janet,
We are glad to hear you are happy with your purchase and that the Chef pads are doing the job perfectly. We appreciate your feedback.
Warm wishes,
AGA Rangemaster
Everything good Thank you
8. maj 2026
Besvarelse fra AGA Cookshop
Hi Richard,
We're so glad you enjoyed your experience. Thank you for your feedback!
Warm wishes,
AGA Rangemaster
Order still hasn't arrived & I've not…
Order still hasn't arrived & I've not had any communication
8. maj 2026
Besvarelse fra AGA Cookshop
Hi Janice,
We are very sorry to hear that you have not received your order.
We have looked into this and have sent you an email to confirm that a redelivery has now been arranged.
Thank you for bringing this to our attention, and apologies for any inconvenience caused.
Warm wishes,
AGA Rangemaster
In this day and age
In this day and age, I ought to be able to make an online purchase for delivery in the UK with a non-UK credit card. Because your system does not permit this, my order for oven mitts was canceled. To add insult to injury, due to a change in the foreign exchange rate, the amount I was initially charged was more than what was credited so I received no product and lost money.
7. maj 2026
Besvarelse fra AGA Cookshop
Dear MLS,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the frustration caused by your recent experience.
We completely understand your disappointment regarding the cancellation of your order, particularly after the additional inconvenience caused by the exchange rate difference following the refund.
At present, we are unfortunately unable to accept payments from cards that are not registered to a UK billing address, and we are also unable to ship orders internationally. We do understand the inconvenience this may cause and will certainly take your feedback into consideration as part of our ongoing review and future improvements to our online purchasing experience.
We truly value your comments and appreciate you bringing this to our attention. Please accept our apologies once again for the disappointment caused.
Kind regards,
The AGA Rangemaster Team
Dr Anthony and I are very satisfied…
Dr Anthony and I are very satisfied with our purchases!
6. maj 2026
Besvarelse fra AGA Cookshop
Hi Martin,
We are so pleased that you are very satisfied with your purchases! Thank you for your wonderful feedback.
Warm wishes,
AGA Rangemaster
Disappointing anodised roaster tins
First, I’d like to say thank you to the customer sales people who have been very helpful in trying to get me a roaster tin that doesn’t have manufacturing faults or dings in the protective coating through to bare metal. Hence my 3 stars and not 1 star rating.
However, three tins later, I’m highly disappointed as these items are not up to Aga’s usual high quality standards by any stretch, and have asked for a refund.
I do not recommend these roaster tins at all.
5. maj 2026
Besvarelse fra AGA Cookshop
Hi Hellen,
We appreciate you taking the time to share your experience. We are genuinely sorry to hear about the issues you've encountered with the roaster tins, especially after multiple attempts to find a satisfactory product. We understand your disappointment regarding the quality, and we are looking into this matter to ensure our products meet the high standards you expect.
Thank you for your feedback.
Warm wishes,
AGA Rangemaster
A good quality pan which replaced an…
A good quality pan which replaced an old one after years of use. Delivered well packed and quickly.
6. maj 2026
Besvarelse fra AGA Cookshop
Good morning,
We are so pleased to hear you are enjoying your new pan and that our delivery met your expectations. Thank you for your kind words!
Warm wishes,
AGA Rangemaster
Good product and prompt delivery
4. maj 2026
Besvarelse fra AGA Cookshop
Hi Rory,
We appreciate your positive feedback. We are glad you enjoyed our product and prompt delivery. Thank you!
Warm wishes,
AGA Rangemaster
The packaging was appalling
The packaging was appalling. The items were squashed into a package that was too small and had been sealed with brown parcel tape as the bag had split.
The address label was also coming away.
4. maj 2026
Besvarelse fra AGA Cookshop
Hi Renata,
We are very sorry to hear about the condition your package arrived in. We have sent you an email so that we can gather some further information and investigate this matter more thoroughly.
Thank you for bringing this to our attention.
Warm wishes,
AGA Rangemaster
Very pleased with my recent order.
Very pleased with my recent order.
The only comment I have is that the packaging was so much bigger than it needed to be.
3. maj 2026
Besvarelse fra AGA Cookshop
Hi Martine,
We're so glad you're pleased with your order! We appreciate your feedback regarding the packaging size and will certainly consider it for future improvements.
Warm wishes,
AGA Rangemaster
Great service
3. maj 2026
Besvarelse fra AGA Cookshop
Hi Miranda,
Thank you for your feedback! We are glad to hear that your have received great service from us.
Warm wishes,
AGA Rangemaster
Lovely gauntlet oven gloves
Easy to order and a quick delivery. Lovely gauntlet oven gloves - they do the job perfectly.
3. maj 2026
Besvarelse fra AGA Cookshop
Hi Alison,
We're so glad to hear you found ordering easy and delivery quick! We appreciate your kind words about our gauntlet oven gloves.
Warm wishes,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Mark,
Thank you for bringing this to our attention.
We apologise for the delay in receiving your order. We have now sent you an email with the delivery details, as the parcel was delivered on 17/05.
Please could you respond to our email to confirm that this has now been received? Thank you for your feedback.
Warm wishes,
Koreene
Fantastic experience!
I attended an Aga demonstration at Knutsford with Alison, which I thoroughly enjoyed. I’m now looking forward to using my Aga when installed. I bought some essential items which I have not yet unpacked. The customer service I received from Alison and the rest of the team was absolutely superb.
28. april 2026
Besvarelse fra AGA Cookshop
Good morning,
We are so glad you enjoyed the demonstration and found our team superb! We hope you love your new appliance and the items you purchased. Thank you for your wonderful feedback.
Warm wishes,
AGA Rangemaster
Very good service and products
1. maj 2026
Besvarelse fra AGA Cookshop
Hi Sara,
We appreciate your positive feedback and are glad you enjoyed our products and service. Thank you!
Warm wishes,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Good morning,
We're so glad you enjoyed our product and fast delivery. We appreciate your feedback.
Warm wishes,
AGA Rangemaster
Was very easy to use site and find what…
Was very easy to use site and find what i needed. Ordering was easy and a very quick response email after i ordered. Delievery was quick and the iten was very well packaged
28. april 2026
Besvarelse fra AGA Cookshop
Dear Gail,
We're happy to hear that you found our site easy to use and that you quickly found what you needed. We appreciate your feedback regarding the easy ordering process, quick email response, and fast, secure delivery. Thanks for your review!
Warm regards,
The AGA Rangemaster Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.