Fantastic service, item was out of stock but they emailed when it became available which was only a few days. Best price online and delivered very prompt.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery. Easy to use website. Pleasant person when I had to phone. Unfortunately I was concerned about a possible scam linked to my payment.
Virksomheden har svaret
I am so disappointed with this company, after so many years investing in their brilliant cookware etc. my last order is not being honoured. I ordered online, a 14cm saucepan with a discount off... Se mere
Virksomheden har svaret
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Kontaktoplysninger
Storbritannien
- www.agacookshop.co.uk
4,5
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Price
I bought a roasting tin to fit the handy rack on a Rangemaster. I was surprised to find it was half the price from Aga Cookshop than from elsewhere. It came very well packed, delivery was quick and trouble free.
9. april 2026
Besvarelse fra AGA Cookshop
Hi Collette,
We're glad to hear that you were pleasantly surprised by the value and swift delivery of your roasting tin. We appreciate you taking the time to share your positive experience with us!
Warm wishes
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Trevor,
We're happy the pan is good quality and arrived quickly. Thank you for your positive feedback; we appreciate it greatly!
Warm wishes
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Rosemarie,
Thank you for your feedback! We are pleased to hear that you are happy with our products.
Warm wishes
AGA Rangemaster
Great service and fantastic kettle!!
8. april 2026
Besvarelse fra AGA Cookshop
Hi Debbie,
We're happy you are pleased with our service and your fantastic kettle! Thank you for your positive feedback; we appreciate it.
Warm wishes,
AGA Rangemaster
I requested AGA to deliver my item to a…
I requested AGA to deliver my item to a different address from my billing address, however when order confirmation arrived the delivery address was entered as the billing address. A telephone call corrected this anomaly!!!
4. april 2026
Besvarelse fra AGA Cookshop
Hi Kenneth,
We appreciate you bringing this address issue to our attention and are glad it was resolved with a phone call. We value your feedback and will use it to improve our processes. Thanks for taking the time to share your experience.
Warm wishes,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Carol,
We're happy you received a lovely quality product quickly! We appreciate your positive feedback and your time.
Warm wishes,
AGA Rangemaster
Still waiting for my delivery… & whilst…
Still waiting for my delivery… & whilst this may not be your fault, it’s annoying!!
UPDATE - following my post Aga contacted me and arranged for next day delivery, which arrived with no problem. Aga, thank you for your help sorting my order, great to experience helpful, proactive customer service.
3. april 2026
Besvarelse fra AGA Cookshop
Hi Rob,
We’re very sorry to hear that you have not received your order. We have sent you an email with the tracking information for your reference.
We would be happy to arrange a redelivery, please reply to let us know how you would like to proceed.
Warm wishes,
Koreene
I placed an order and waited for it to…
I placed an order and waited for it to arrive, 7 days later it hadn’t so I contacted Aga customer service to see where it was … I got a response days later to state the address had been incomplete however they had managed to take payment! I would have chased the customer to get the correct information . Once the second order arrived upon the first use it shattered into 3 . I contacted customer service where I was met with indifference and an explanation that it maybe thermal shock … which I promptly dispelled . It was not a positive customer service experience and certainly not one where the customer is always right and valued … Aga was a brand built on top quality and reliability this sadly is no longer the case
7. april 2026
Besvarelse fra AGA Cookshop
Hi Kim,
We appreciate you bringing this to our attention. We're sorry your order was delayed and arrived damaged. The level of service you received is not what we aim for, and we'll investigate these issues to improve our processes. Thank you for your feedback.
Warm wishes,
AGA Rangemaster
Easy to navigate and order on the…
Easy to navigate and order on the website. My order was delivered on time and was excellently packaged.
1. april 2026
Besvarelse fra AGA Cookshop
Hi Mrs Taylor,
We're happy that our website was easy to navigate and that placing your order was simple. We appreciate you noting that your order arrived on time and was well-packaged!
Warm wishes,
AGA Rangemaster
fabulous service
6. april 2026
Besvarelse fra AGA Cookshop
Dear Charlotte,
We are pleased to hear that you are happy with the service we have provided. Thank you for your kind words and positive feedback!😊
Best wishes,
The AGA Rangemaster Team
Lots of lovely stuff to choose from and…
Lots of lovely stuff to choose from and it all came super quick. Now my Aga is properly 'dressed'.
2. april 2026
Besvarelse fra AGA Cookshop
Dear Karen,
We're happy to hear that you found lovely items and they arrived quickly! Thank you for your kind words and positive feedback. 😄
Warm regards,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Anna,
We appreciate your feedback and are pleased our response was prompt. We'll work to improve our delivery times in the future. Thank you for your purchase and we hope that you enjoy your new order!😊
Best wishes,
The AGA Rangemaster Team
A reliable range of textiles
I find your kitchen textiles to be very good quality, your oven gloves are a good style, some others are too bulky and I can't pick up things safely.
I am especially happy with the lovely prints on my tea towels and oven gloves.
6. april 2026
Besvarelse fra AGA Cookshop
Dear Catherine,
We're happy to hear that you find our kitchen textiles to be of very good quality. It's great to know you appreciate the style of our oven gloves and the lovely prints on our products. Thank you for your positive feedback!🙂
Warm wishes,
The AGA Rangemaster Team
The service from the person I spoke to…
The service from the person I spoke to was fine, but only getting a £20 reduction on a £100 pan was very disappointing, when it was clearly a design issue was not great, and I had only had the pans less than 20 years, also the problem started only a few years after purchase, but unfortunately had got rid of the invoice during Covid. I hope that this design is no longer in production because it would be a shame for people to be disappointed in a product as good as Aga.
18. marts 2026
Besvarelse fra AGA Cookshop
Dear Jennifer,
Thank you for taking the time to share your experience with us.
We are very sorry to hear about the issues you encountered with your pan, and we understand your disappointment. Regrettably, without proof of purchase, there are occasions where we are limited in the level of support we are able to provide. That said, we are pleased our team was able to offer a £20 reduction voucher as a gesture of goodwill.
Please be assured that we take all customer feedback seriously. We have full confidence in the quality of our products, and over the years our designs have continued to evolve, incorporating valuable feedback to ensure we meet the high standards our customers expect.
We truly value your comments and appreciate you bringing this to our attention. Should you have any further questions or require assistance in the future, we would be delighted to help.
Warm regards,
Alex and the AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Caroline,
We're happy you received quality products quickly! We appreciate your positive feedback and are grateful for your support.😊
Warm wishes,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Hi Ian,
We're happy you received an excellent quality product with prompt delivery! We appreciate your positive feedback and your time.🍳😁
Warm regards,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Mr Brown,
We're happy to hear that you received good quality items with quick delivery. Thank you for your positive feedback, we appreciate it!🥗
Kind regards,
The AGA Rangemaster Team
You never delivered my order
4. april 2026
Besvarelse fra AGA Cookshop
Dear Marlen,
I hope you are well.
We are very sorry to hear that you are still awaiting your order. Having reviewed your details, we can confirm that two delivery attempts were made, after which the parcel was returned to the depot on 10th of April.
We have now arranged for redelivery to take place tomorrow, 21st of April. You should receive a confirmation email directly from the courier shortly.
If there are any issues, or if your parcel does not arrive as expected, please do not hesitate to contact us at tpsupport@agarangemaster.co.uk and we will ensure this is promptly investigated and resolved for you.
Warm regards,
Alex and the AGA Rangemaster Team
I am only 62 but realise that I have…
I am only 62 but realise that I have missed this frying pan in all that time, it's unbelievable after struggling with so many cheaper ones.
3. april 2026
Besvarelse fra AGA Cookshop
Dear Mr Jones,
We're happy to hear that you're enjoying the frying pan! It's great to know it has made such a positive impact after using other pans. Thank you for sharing your experience with us.🙂
Best wishes,
The AGA Rangemaster Team
My old set of pots were 30 years old…
My old set of pots were 30 years old they were well used So now I got new set of pans. I am glad they are with handle so easy to use. They are best for my AGA cooker. I will recommend to every one to use these pot which are best.
31. marts 2026
Besvarelse fra AGA Cookshop
Dear Uma,
We're happy to hear that you're enjoying your new set of pans! It's great to know the handles make them easy to use and that they work well with your cooker. Thank you for recommending our products, we appreciate your positive feedback!
Warm wishes,
The AGA Rangemaster Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.