I made a mistake on my daughters car insurance rushing to get her insurance so she could go out in her new car and had to change her d.o.b and I think her name was Lydia was absolutely brilliant. She... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My son is insured with A Choice. After him feeling a bit hard done to on his driving score because of late night driving, and being charged a further £50 admin fee to change the fact he was now going... Se mere
Virksomheden har svaret
Spoke with Annette who guided me through the whole policy with humour and understanding. Give the lady a rise, she was an excellent ambassador for your organisation.
Had to pay a cancellation fee when my son passed his test, as this Insurance company wouldn’t cover him due to his occupation within the construction industry. Even though they initially did knowing... Se mere
Virksomhedsoplysninger
Om A Choice Insurance
Skrevet af virksomheden
A Choice is a leading insurance broker that works with a panel of providers to help motorists get a great deal on their motor insurance.
We are part of the Premium Choice group, established in 1999 and specialise in providing cover for learners, young drivers, van drivers and those with motoring convictions.
As an insurance broker, we do most of the legwork, helping our customers find the right insurance at the right price.
A Choice has always maintained a niche approach to providing motor insurance. When motorists struggle to obtain insurance at a competitive premium from other providers, our knowledge and expertise could help find them a great deal.
Why choose A Choice for motor insurance
- Over 25 years of expertise in motor insurance.
- Over a million policies sold.
- Expert advice on suitable insurance protection.
- Authorised and regulated by the Financial Conduct Authority.
- A member of the British Insurance Brokers Association.
Kontaktoplysninger
Pendeford House, Pendeford Business Park, Overstrand, WV9 5AP, Wolverhampton, Storbritannien
- 0330 127 4500
- www.achoiceinsurance.co.uk
4,2
God
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple and very operative !!!
27. juli 2026
Besvarelse fra A Choice Insurance
Hi,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Besvarelse fra A Choice Insurance
Hi,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
There are so many people praising the…
There are so many people praising the price and the easy application and yes it is…that’s until something goes wrong or you want to cancel your policy or simply want to speak to them. The way you are spoken to and made to feel is awful. You can never reach them unless they are ringing you demanding money. I thought you should never email or tell someone your bank details over the phone especially to a random number that my phone picks up as a suspected scam call? Maybe that’s me being overly cautious 😂Please be very careful there are far better and cheaper in the long run insurers out there. I fell in the trap of quick, cheap insurance for my daughter before she passed and admittedly saw all the good trustpilot reviews and thought they sounded decent! They are not!! To cancel its £50 all well and good but you have to pay for the whole year on top of this with interest and to stay with them the hike in price is ridiculous! The small print is really unclear!!
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Leah
I have reached out to you several times, as I wish to provide you with support and understand where you feel unsupported. I would appreciate the opportunity to assist you.
When a customer cancels a policy, they are only charged for their days on cover, not the full premium for the year, unless a claim has been made against the policy. This allows for fair treatment of all customers.
Our cancellation fee is used to access necessary databases, communicate with the insurer, and provide you with relevant documentation. When you purchase your insurance policy online, we ensured that you were informed about our charges, including those related to policy cancellation. You can find all the details regarding our charges in your Terms of Business Agreement.
Please respond to me directly using the contact details I provided in my emails to you.
Thank you
Kate
only wrote a review on here just about…
only wrote a review on here just about a month ago and they are still the exact same. multiple times i have phoned the collections department and not once has someone picked up the phone but they’re quick enough to send you text messages and emails asking you to pay. this company is a complete waste.
don’t even bother looking at their opening times as the collection teams lines should still be open right now (they close at 6pm) i phoned about 10 minutes ago and came back with an automated message saying the lines were closed, so now i have to waste yet another bit of my time tomorrow morning trying to get through to people who do not care about anything other than money. absolute joke.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Natalie-Anne
Thank you for your feedback
I’ve provided my contact information on your previous review but unfortunately, I haven’t heard back from you.
I will be happy to assist with your situation. Your reviews don’t provide your details to allow me to find your file.
Please contact me at feedback@premiumchoice.co.uk and provide your details to allow me to contact you directly so that I can try to help you.
Thank you
Kate
Best price!
27. juli 2026
Besvarelse fra A Choice Insurance
Hi Steven,
Thanks for taking the time to leave us a review. We appreciate it.
Regards,
A-Choice
Besvarelse fra A Choice Insurance
Hi Ian,
We're so grateful you took the time to leave us a 5-star review. Thank you!
Regards,
A-Choice
Besvarelse fra A Choice Insurance
Hi Stephen,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Great service highly recommend great…
Great service highly recommend great customer services
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Derek,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Regards,
A-Choice
Absolutely horrendous service
Absolutely horrendous service. I cancelled my insurance due to me passing my test, I had a cancellation fee of around £120 so I did the online form entered my bank details and set up a deposit. They called me demanding my bank details I calmly said I dont give my bank details over the phone since the number wasnt a choices offical number lease email me and I'll happily give them. A while later I got an email from a choice admin and filled it out. They approved it and asked what date I wanted the money to be collected. They have now called me 3 times in a week whilst im at work. You cant call the number back as its a one sided call. Absolutely awfull the way they spoke to me and cant even set up a direct debit when they've confirmed my details. I also emailed them asking them to contact me through emails instead, they have ignored every single email since I sent my bank details.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Caitlin,
Thank you for your review.
Your payment plan was arranged using the bank details you provided. We emailed you several times to confirm the date you would like your payments to be collected. As we did not receive confirmation by email, we attempted to reach you by phone.
I understand you prefer not to receive calls while you are at work, but we wanted to ensure your payments were collected on a date that works best for you.
If you have any questions or if there is anything else I can assist you with, please feel free to contact me at feedback@premiumchoice.co.uk.
Thank you,
Kate
Very unhelpful staff will not recommend…
Very unhelpful staff will not recommend to anyone
19. juli 2026
Besvarelse fra A Choice Insurance
Hi Mr Wilde
Thanks for taking the time to leave your feedback.
I have reviewed your calls with our agents and I will be happy to discuss the calls with you.
If you would like to discuss the service you received, please call me using the telephone number I provided or by email @ feedback.co.uk.
Thank you
Kate
Our insurance was easy and quick to…
Our insurance was easy and quick to arrange, and was a very good price.
19. juli 2026
Besvarelse fra A Choice Insurance
Hi Claire,
We're so grateful you took the time to leave us a 5-star review. Thank you!
Regards,
A-Choice
Nice and easy to complete
18. juli 2026
Besvarelse fra A Choice Insurance
Hi Liam,
Thanks for your review and for choosing A-Choice.
Regards,
A-Choice
The agent Shazia was rally helpful
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Abigail,
Thank you for taking the time to leave us a review. Much appreciated! We have passed your comments onto Shazia.
Regards,
A-Choice
Great customer service
Great customer service, quick wait time on the phone & dealt with my query fast.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Deklan,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Regards,
A-Choice
Absolute disgrace of a company!!!
Absolute disgusting company who are ripping off new drivers! My son cancelled the policy within the 14 days that it says on the website so should receive a full refund. They also asked for the black box to be returned to receive £40 back. My son has done both of these, never received any sort of refund and had received another bill for £34. He has questioned this with the company who said they would look into this and get back to him. 2 weeks later still heard nothing but then received a threatening letter that unless he pays we will have the bailiffs around! This shows the company doesn’t even speak to each other! Absolute garbage company who threaten and steal money from first time drivers - AVOID AT ALL COST!
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Lee
Thank you for your input.
I would welcome the opportunity to assist you and to look into your son's journey. Unfortunately I cannot locate your son's file from your review as it doesn't provide his details.
When a customer cancels their policy within the 14 day reflection period, they are charged by the insurer for their time on cover and we apply our cancellation fee.
All fees and charges are clearly confirmed before the policy is bought online within our Terms of Business Agreement. Where a telematics policy is bought, the Telematics Terms and Conditions are also provided.
Please get in touch with me at feedback@premiumchoice.co.uk to allow me to help you.
Thanks Kate
Besvarelse fra A Choice Insurance
Hi,
We appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Regards,
A-Choice
No reply back to email and bad customer…
No reply back to email and bad customer service/communication.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi R. 1
Thanks for sharing your review.
I will be happy to address your situation. Unfortunately, I'm not able to find your file as your review doesn’t provide any of your details.
Please contact me at feedback@premiumchoice.co.uk so that I can try to help you.
Thank you
Kate
Besvarelse fra A Choice Insurance
Hi,
Thank you for taking the time to leave us a review. Much appreciated!
Regards,
A-Choice
Celine was excellent and sorted the…
Celine was excellent and sorted the paperwork out with no problems. She was very pleasant and knowledgeable.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra A Choice Insurance
Hi Deb,
We're so grateful you took the time to leave us a 5-star review. Thank you! We have passed your comments onto Celine.
Regards,
A-Choice
Besvarelse fra A Choice Insurance
Hi Farhan,
We're grateful for your review. It means a lot to our team.
Regards,
A-Choice
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.