Accord Mortgages Anmeldelser 

988
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I’ve been attempting to withdraw funds from my offset mortgage savings and found Accord/YBS the most unhelpful/incompetent financial institution I have ever dealt with. I’m not sure they shoul... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent experience with Accord. Their underwriters take a grown-up, pragmatic view of a case, and Sue Lowe in particular has been a pleasure to deal with. She combines sound judgement with a friendl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We are so grateful to Accord for giving us the chance to own our first home and get us onto the property ladder. The process has been seamless. We used a broker but sometimes we called the team direct... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Realkreditinstitut
  2. Finansiel institution

Skrevet af virksomheden

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

988 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(988)

177 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Regular BDM engagement to update…

Regular BDM engagement to update criteria changes and other new initiatives. Also very good underwriters

24. december 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We appreciate your positive feedback regarding our BDM engagement and underwriters. We're happy to hear that you value our updates on new initiatives.

Bedømt til 5 ud af 5 stjerner

Outstanding service

Outstanding journey, clear and concise underwriting with timely feedback, BDM also helped escalate for exchange and completion with in 2 weeks from application.

23. december 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you found the underwriting process clear and concise. We appreciate your feedback regarding the BDM's help in expediting the exchange and completion.

Bedømt til 2 ud af 5 stjerner

On a number of cases Underwriting seems…

On a number of cases Underwriting seems to be ticking boxes vs. considering specifics and dealing appropriately. One one case I have been asked for a Gift of Deposit letter where deposit is equity from sale following a split (with my client receiving a great share). I asked for clarity / wording that would be acceptable but in response Underwriter just re-posted the initial query. I had another case (appealed successfully) where Accord declined a property as ex-commercial (it was a luxury gated development in an old mill).

23. december 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We appreciate you sharing your concerns regarding the underwriting process. We're sorry to hear about the issues you've experienced. I will feed this back to the team.

Bedømt til 5 ud af 5 stjerner

Excellent service.

Excellent service.
Underwriters went the extra mile.
BL

23. december 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We are happy to hear that you received excellent service. We appreciate you acknowledging our extra effort. Thank you!

Bedømt til 5 ud af 5 stjerner

Another great Experience

Another great Experience
Handled the case quickly, understood the clients income and didn't request or ask for unnecessarily information.
The added hamper to the clients is a great touch too.

16. december 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that the process was quick and efficient. It's great to know that our team ensured a smooth experience and that the gesture was appreciated. Thanks for your feedback.

Bedømt til 5 ud af 5 stjerner

last minute change on the application…

last minute change on the application meant it had to be resubmitted to add another applicant to an offer that had already been issued. new app was resubmitted on the Friday and then old paperwork was cross-referenced with new and it had offered by the following Tuesday. great service just when it was needed.

2. december 2025
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Besvarelse fra Accord Mortgages

We're happy to hear that we could provide great service during your time of need. We appreciate you sharing your experience with us, and we are so glad we could efficiently process the resubmitted application.

Bedømt til 5 ud af 5 stjerner

Thank you Accord

I placed a residential mortgage with Accord recently and I'm very impressed at how easy their portal was to use and how smooth the whole process was. I was kept informed every step of the way and the broker team were all very professional and polite when I rang them. A special thanks to you all and also to my BDM Samantha Thomas, who has been supportive and knowledgeable with regard to my queries. Overall really pleased with the service and just to add as well that I love the "The Growth Series Podcast" as well, I listen to them and as a broker, its really good to listen to the episodes and they are just great.

25. november 2025
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Besvarelse fra Accord Mortgages

We're happy to hear that you found the mortgage process smooth and the portal easy to use. It's great to know our team's professionalism and support were helpful, and that you enjoy our Podcasts.

Bedømt til 5 ud af 5 stjerner

I am a mortgage adviser and every time…

I am a mortgage adviser and every time I deal with Accord I always find a listening ear. Very helpful customer service and flexible within reason underwriters

1. september 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you find our customer service helpful and our underwriters flexible. We appreciate your positive feedback. Thank you.

Bedømt til 5 ud af 5 stjerner

Brilliant service from all the team

Brilliant service from all the team.

Great products
Great service.

Thanks for being one of the best lenders out there.

25. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you had such a positive experience with our team and products! We appreciate your kind words.

Bedømt til 5 ud af 5 stjerner

First Class service

Excellent personal service with easy communication

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you found our service and communication excellent. Thank you for your positive feedback!

Bedømt til 5 ud af 5 stjerner

Helpful pre application support / easy…

Helpful pre application support / easy system to use to key applications / great initiative products that help clients / dedicated underwriter contact is invaluable

25. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that our pre-application support and user-friendly system were helpful. Thanks for your positive feedback!

Bedømt til 5 ud af 5 stjerner

Ability to understand client scenario…

Ability to understand client scenario and what they are trying to achieve.
Discussed on the phone with the underwriter and it went through.

11. november 2025
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Besvarelse fra Accord Mortgages

Thank you for taking the time to leave us a review. We are please we were able to help you and your client.

Bedømt til 5 ud af 5 stjerner

Great lender

Great lender, supported from beginning to end.

11. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

Thank you so much for taking the time to leave us a review. We are pleased to hear you felt so supported during the process.

Bedømt til 5 ud af 5 stjerner

I love dealing with Accord

I love dealing with Accord. Their live underwriting is second to none and as long as they are in the file at the same time as you, you can underwrite the case together to get it agreed in a day. They have a flexible lending policy and their affordability calculator is one of the best. I have no hesitation in recommending Accord Mortgages.

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We appreciate you recommending our services! It's great to hear that you value our live underwriting and flexible lending policy. We're happy that our affordability calculator meets your needs and helps you secure agreements quickly.

Bedømt til 5 ud af 5 stjerner

Great service from AIP to completion

Great service from AIP to completion! Thank you

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're glad you had a great experience with our service from beginning to end. Thank you for your positive feedback; we appreciate it!

Bedømt til 5 ud af 5 stjerner

5 Star service

From the outset I spoke with an underwriter
huge thank you, his knowledge help and understanding was 5 star plus. Between us we have made our mutual clients Dreams come true.
Accord underwriters nothing is ever to much trouble excellent service thank you

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that the underwriter's expertise and support helped achieve your clients' goals. We appreciate you acknowledging our team's dedication to providing excellent service and going the extra mile.

Bedømt til 5 ud af 5 stjerner

Excellent service throughout

Excellent service throughout. Special mention to my BDM, Jordan Craven, absolutely superb from start to finish.

Thank you.

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that you were impressed with our service. I have passed on your comments to Jordan. Thank you!

Bedømt til 5 ud af 5 stjerner

Amazing Accord

Accord are a great lender who really listen to the background and offer a flexible approach. Product range for First time buyers and limited deposit is a real benefit. Keep up the amazing work in product innovation, friendly team and professional. Really easy to business and feel confident recommending knowing customer service is high.

18. november 2025
Accord Mortgages-logo

Besvarelse fra Accord Mortgages

We're happy to hear that you had a positive experience. It's great to know that you value our flexible approach and product range for first-time buyers. We appreciate your kind words regarding our team and customer service. Thank you for the recommendation!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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