SDL Surveying Anmeldelser 

1.566
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey. Emma answered immediately (on a Saturday as well) and went abov... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Surveyor arrived to value our house. He had brought his son with him who was on ‘work experience’. For the ten minutes it took him to value our house the surveyor paid more interest to his son t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me fee... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We received notification of the visit from SDL for today, 30/0626 between 09:30 and 11:30 to value our property. Lindsey arrived just after half nine, showed her identification card and introduced her... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Opmålingssagkyndig
  2. Byggesagkyndig
  3. Vurderingsmand

Skrevet af virksomheden

Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.566)

238 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

All good

Nice guy, arrived at time communicated and was pleasant and efficient

24. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Thanks for leaving a review Jordan!

We're glad to hear that you found the surveyor to be pleasant, efficient, and punctual.

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Professional and friendly surveyor

Professional and friendly surveyor. Very courteous, knowledgeable and efficient.

23. juli 2026
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Besvarelse fra SDL Surveying

Hi Stacey,

It's great to hear that you found the surveyor that attended the appointment to be professional, friendly, and efficient.

Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

The date I was given was weeks away

The date I was given was weeks away, but once I explained how urgent it was they went all out to get the appointment moved. Great communication, professional survey carried.

23. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Beverley,

We're happy to hear that our team were able to help accommodate you with getting you survey moved and that you found the team to be communicative and professional.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Mortgage valuation

My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey.

Emma answered immediately (on a Saturday as well) and went above and beyond to help clarify some queries.

If I need my own survey in the future I would not hesitate to use SDL. Very impressed!

20. juli 2026
Uopfordret anmeldelse
SDL Surveying-logo

Besvarelse fra SDL Surveying

Hi Adam,

It's great to hear that you were pleased with the service you received from Emma and that she was able to help you with your queries.

Thank you for taking the time to leave a review!

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

nice guy-really communicative and…

nice guy-really communicative and clear. got the job done

23. juli 2026
Uopfordret anmeldelse
SDL Surveying-logo

Besvarelse fra SDL Surveying

Hi Drew,

We're glad to hear that you found the surveyor to be clear and communicative.

Thank you for leaving a review!

Kind regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

SDL Survey

Surveying agent John had a broad knowledge of industry and was most informative and extremely polite and helpful.Would definitely recommend.

23. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Lee,

We're happy to hear that you were pleased with the service you received from John and that you found him to be particularly knowledgeable, polite, and helpful.

We appreciate you taking the time to leave a review!

Kind Regards,
SDL Surveying

Bedømt til 1 ud af 5 stjerner

House hugely undervalued.

Surveyor arrived to value our house. He had brought his son with him who was on ‘work experience’.
For the ten minutes it took him to value our house the surveyor paid more interest to his son that he appeared to be paying to his task.
We received the valuation which was 80k short of the recommended value on both Zoopla and Rightmove and 90k short of a recent estate agent valuation.

When challenged the company refused to move despite the evidence provided from company estimates. After over a week of back and forth the valuation was suddenly increased by 30k.

A very disappointing and frustrating experience all round.

2. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

We're sorry to hear that you were disappointed with the service you received from the surveyor who attended your appointment, as well as with the overall communication throughout the process.

If you would like to raise a formal complaint about your experience, please contact our Customer Relations team at customerrelations@sdlsurveying.co.uk, including the full property address or your reference number. Our team will investigate the matter thoroughly to better understand what happened and identify any improvements we can make to help prevent similar issues in the future.

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Very professional and very polite

Very professional and very polite. Thank you for taking the time to pop in to see us to see if we could progress with our plans for the property.

21. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Thanks for leaving a review Lonnie!

We're happy to hear that you found our team to be polite and professional.

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Quick and easy

Quick and easy to book appointment. The gentleman was very nice, polite and knowledgeable.
On time, called half an hour prior arrival& easy communication and always quick result.

21. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Katerina,

It's great to hear that you found the booking process to be easy. We're glad that the surveyor was polite and knowledgeable at the appointment and that you were pleased with the communication you received.

Thank you for leaving a review!

Kind Regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Good job

I'm sorry I didn't get the name of the woman but she is a professional and knowledgeable in line of her work i like the way she explain every answer of my question. And thanks to her she makes me feel at ease more with the house.

20. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Evan,

Thanks for leaving a review! It's great to hear that you found the surveyor that attended the appointment to be professional and knowledgeable. We're glad that she was able to put you at ease.

Kind Regards,
SDL Surveying

Bedømt til 1 ud af 5 stjerner

Initially fantastic but then incompetent.

Initially fantastic, ordered a full RICS valuation which was done in a timely and efficient manner.
Due to this expiring (not the fault of SDL) I was required to arrange a 1 month extension.
Upon receiving this, despite saying the valuation had not changed, the valuation was incorrect, and referred back to the wrong date for the original valuation. It was also not signed officially, so Help to Buy would not accept it.
This has created further delays and much frustration in the chain as this is the last item necessary to complete. I'm amazed such basic errors can be made on such an important document.
Still waiting for an updated valuation.

16. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Daniel,

We're sorry to hear that there appears to have been some mistakes on the report.

This has been raised with the relevant team who will look to investigate further and address your concerns.
However, if in the meantime you would like to raise a complaint, please get in contact with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number.

Kind Regards,
SDL Surveying

Bedømt til 1 ud af 5 stjerner

What a lazy valuation by this company

Got valuation by SDL. What crazy is it's probably more accurate doing desktop valuation than their visit. The guy came and stay for literally 5 mins. Took picture and gone and didn't ask any question. I have to push him and told him that the property was bought cheaply due to it's old state and I have done renovating from the ground up. He asked me how much I spent for renovation. I told him number. And what happen is he just added that number to original sold price 2 years ago. Regardless of the value of what we add to the property or how cheap we got it. Our house is also 40% bigger than average house around here but it has been valued at almost the same price as other house that is much older. No modernise. No drive way and much worse state. I am beyond speechless. Talk about lazy valuation. What's even the point of them showing if that is how they do calculation. Wow. And no. I'm not those delusional owner who think my house should be expensive or anything. Even the most pessimistic calculation would put the house price much higher than that. I have done renovation for 4 properties so far so I know what can affect the value. This is beyond crazy.

9. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Raywat,

We're sorry to hear that you are upset with the valuation figure received.
Unfortunately we are unable to discuss certain details of a commissioned report with third parties. If you would like to raise an queries regarding the valuation, we would advise that you raise these with your lender or solicitor to be directed through the correct channels.

If you would like to raise a complaint regarding the surveyor who attended the appointment or the customer service you have received, please get in contact with our customer relations team at customerrelations@sdlsurveying.co.uk with the details of your complaint along with the reference number or full property address to allow our team to investigate further.

Kind Regards,
SDL Surveying

Bedømt til 1 ud af 5 stjerner

Terrible service, incompetent surveyor

Terrible service, incompetent surveyor, wrong information in the report resulted in mortgage being refused, customer services not cooperating, avoid!

7. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Joanna,

We're sorry to hear that you were displeased with the service you received from one of our surveyors.

If you'd like to raise a complaint regarding the service you received, please get in touch with our customer relations team at Customerrelations@sdlsurveying.co.uk with the details of your complaint and your reference number and they will look to investigate.

Kind Regards
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Highly recommend

The surveyor was very punctual, courteous, unintrusive and efficient in his visit.
Explained what would happen while he was there and what would happen next.
His speed of submission of survey report will no doubt assist in the expedient progression of my application and is greatly appreciated in this very time sensitive application.
Thank you

6. juli 2026
Uopfordret anmeldelse
SDL Surveying-logo

Besvarelse fra SDL Surveying

Hi Gilly,

It's great to hear that you found the surveyor to be punctual, courteous, and unintrusive. We're glad that he was able to explain the process to you in detail and returned the report to you in good time.


Thank you for taking the time to leave a review!

Kind regards,
SDL Surveying

Bedømt til 2 ud af 5 stjerner

Misleading

I recently used SDL Surveying for a Level 2 survey, and unfortunately, the final delivery left me disappointed.
A major selling point for me was the impression given in their brochure that the report would be interactively displayed and hosted on the SURVO app. Instead, it was simply delivered as a standard PDF file. I could have gotten a PDF from absolutely any surveyor on the market, there was nothing unique or modern about it. I found the marketing brochure extremely misleading in this regard, and it completely missed the mark on my expectations.
To give credit where it's due, their customer service team was actually very helpful and quick to reply when I reached out. However, the overall experience has just left a sour taste in my mouth.
Because of the misleading brochure/online advert, I will not be using SDL Survey again, and I won’t be recommending them to friends or family.

2. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi Rick,

We're sorry to hear that you were disappointed with the service and product you received.

Thank you for taking the time to share your feedback. We appreciate you bringing your concerns to our attention. We will review our marketing materials to ensure they provide clearer information about the circumstances in which our digital Survo reports are not available.

Kind regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Professional surveyors who arrived on time

I recently used this service for a remortgage. The surveyor arrived promptly and was both professional and friendly throughout the appointment. He completed the work efficiently and answered my questions clearly. It was a smooth and reliable experience from start to finish.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Hi John,

We're glad to hear that the experience was smooth and reliable and that you found the surveyor that attended to be professional and friendly!

Thank you for taking the time to leave a review.

Kind regards,
SDL Surveying

Bedømt til 5 ud af 5 stjerner

Absolutely lovely service from Lauren…

Absolutely lovely service from Lauren who visited our house today. She was polite and I fully trusted her to go around our home on her own. The report was then completed and sent back to our lender on the same day! Amazing!
Thankyou :)

1. juli 2026
Uopfordret anmeldelse
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Besvarelse fra SDL Surveying

Thanks for taking the time to leave a review, Lauren!

It's great to hear you were happy with the service, we'll pass on your comments.

Kind regards,
SDL Surveying

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