I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Se mere
Virksomheden har svaret
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Se mere
Having been a loyal customer for many years I wanted to say a big shout out to Hayley, Iain and the wider team who simply over deliver time and time again. Nothing is ever too much trouble, any rare i... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Kontaktoplysninger
Ambassador Business Park, SP8 5SE, West Stour, Storbritannien
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Fremragende
234 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very efficient service.
4. oktober 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for your feedback, that is great to hear. Many thanks, Customer Services
Fantastic company!
Great range of products for any pool owner. Very good prices, fast service.
19. september 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
We really appreciate your feed back. Great to hear you are pleased with our products, prices and delivery service. Thank you
As a pool professional for 10+ years
As a pool professional for 10+ years, I can recommend 1st Direct/Wholesale Pools from my own personal experience.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for such great feedback. It is good to know you are happy with our service and products. Customer Services
Very helpful when asked for…
Very helpful when asked for information. Very fast delivery on all order and very competitive prices. many thanks Steve
20. september 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
We are so pleased to hear such great feedback. This is much appreciated. Customer Services
Exceptional service
Exceptional service! I ordered a pump at 10:30 Fri, it arrived a little over 12 hours later.
5. august 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
We are so pleased you are happy with the service provided and thank you for taking the time to leave feedback. We hope to be of assistance again. Many thanks, Customer Services
Brilliant service on warranty claim
My new Lacron filter developed a fault
Corinna was responsive and helpful from the start. She guided me through the process for warranty and swiftly answered my questions. A replacement was provided within less than a week. Brilliant service.
22. juni 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for leaving feedback on your recent experience with us. So please you are happy with how things have been resolved. Customer Services
Commendation for Phil and sales / customer service team overall!
Phil was great over the phone and really help us out to make sure we ordering the right fittings and pipes for a job we are doing. He was very patient and takes his job very seriously. He made sure to keep us reassured and helped us find exactly what we were looking for he is so great at customer service that other companies should look at him as an example on how to deal with calls.
9. juni 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for leaving feedback on your recent experience with us. So pleased we could be of assistance. Customer Services
Phil was unbelievably helpful
Phil was unbelievably helpful, patient and detailed.
30. marts 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for leaving feedback on Phil from our sales team at 1st Direct Pools. It's great to know you are happy with the service we offer.
Thank you again, Customer Services
excellent service and extremely quick…
excellent service and extremely quick on delivery.would certainly use 1st Direct Pools again.many thanks to Phil for the help in the order.
20. marts 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for the feedback on your recent purchase. It is so good to hear you were happy with the service received, I will pass this onto Phil.
Thank you again, Customer Services
Good price and prompt delivery
26. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Your feedback is much appreciated. Many thanks, Customer Services
Good value - Quick delivery
Chemicals and suction pool cleaner - Good value and arrived promptly.
20. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for your feedback on your recent experience with a purchase from us, this is much appreciated. Customer Services
Brilliant service and no hassle at all.
8. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for your feedback. So pleased to hear you received great service with your recent purchase. Customer Services
Once again fantastic service
Once again fantastic service, cheap prices, fast delivery and good customer support. Will keep using
18. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
We really appreciate your feedback on our service, pricing and delivery, thank you. Customer Services
Highly recommend
They have a great team, that know what there talking about, and it shows as they cannot do enough to help and advise.
always very quick and efficient service.
19. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience with us, it's much appreciated. Customer Services
Good company to purchase from
Good company to purchase from. Goods arrived quickly. Iain gave usefull advice about my underwater light, and went out of his way to help with identifying the correct spares.
16. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you for taking the time to leave feedback, it is much appreciated.
Customer Services
The service received from 1st Pool…
The service received from 1st Pool Direct has been second to none for the two years we have been using them as suppliers. The sales/trade account staff are always helpful and willing to make changes to orders at the last minute. We run a Swimming Pool Construction company and the customer service we have received from our Account Manager Phil has been amazing. Phil is always available with advice and knowledge of the products sold by 1st Pools Direct. Highly recommended!!
16. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you so much for your feedback. It is great to hear we provide ongoing assistance. Thanks again, Customer Services
Exceptionally helpful
I have bought a few items from 1st Direct Pools and had excellent service. I have also found their tech support exceptionally helpful.
2. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
We really appreciate such great feedback, thank you.
Customer Services
First Class Service
We have dealt with 1st Direct Pools for over 10 years and we have always received a quick response to any queries and process of orders. A very professional and friendly team.
9. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you so much for such brilliant feedback. It's wonderful to hear. Customer Services
no1 in swimming pool trade
i always use 1st direct for my buisness,always great service and brilliant prices in the market.
13. januar 2023
Uopfordret anmeldelse
Besvarelse fra 1st Direct Pools
Thank you very much for your feedback. It's great to hear we are your go to retailer for your business needs. Customer Services
Besvarelse fra 1st Direct Pools
Thank you so much for taking the time to leave feedback on your recent purchase.
Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.