Wowcher Anmeldelser 2.961

I do not like to write negative reviews but I have had a bad experience with Wowcher and had to share. I booked a hotel with a Wowcher deal (order number 50825229) December 5th 2025 for a stay at the Leonardo Hotel, South Shore Road, Gateshead, NE83AE for two nights in March. The cost was £144.99. We travelled from Manchester but when we arrived the hotel had no booking for us and we had to pay for an alternative hotel. Unfortunately, I did not redeem the voucher - I was not familiar with how Wowcher works, not used to internet transactions and I thought that by paying for the deal upfront I had purchased the room. As the voucher has expired Wowcher has kept the money.

I have corresponded with Wowcher by the only method you have which is Whatsapp, a really difficult communication method as they just take you round in circles in which they say the voucher has expired and no refund or alternative is offered. Yet on their website you are given 6 months to redeem the voucher. Additionally, I believe that, as the hotel was not booked, Wowcher has not provided a service which is required under the Consumer Rights Act (2015).

All my communications with Wowcher have resulted in the same response. There is no chance of a refund or alternative offer. I will never buy from them again and warn anyone to beware.

We purchased a “4-night Rome holiday” through Wowcher, but were required to redeem our voucher with Travelolo before seeing any flight or hotel details.

Only after redeeming did we discover flight times that meant arriving at the hotel around 3:45am on day 2 and leaving at 3:30am on day 4—effectively losing two full days of the trip.

When we raised this, Travelolo told us we would need to pay an extra £330 just to get reasonable flight times—nearly doubling the original cost. Wowcher then refused a refund because the voucher had already been redeemed, and Travelolo would only offer a credit note.

We were left with no real choice other than to pay far more than advertised.

In the end, the total cost was much higher than comparable ATOL-protected packages available elsewhere.

Now in formal dispute with both companies. Based on this experience, I’d strongly advise others to think carefully before booking these types of deals.

Wowcher/livingsocial are still refusing to refund 14.99, 3 months plus and counting. How can anyone trust a company that refuse to refund 14.99, they are offering credit, but seeing as I have tried to use their credit solution before and ended up paying more than double for the item I ordered, I'm not prepared to just give them more of my money. I don't trust them, to date I have still paid 14.99 for a damaged meat shredder and that's after managing to force them to refund 18.98. In short by the time the damaged meat shredder arrived, I had paid 33.97 for something that was advertised as 14.99, so they owe me 14.99 that they are refusing to refund. Sounds like a scam to me.

Brought a massage voucher 3 weeks ago. Valid until 30 june 26.

Merchant said a top up of £30 was required as the names of the people using voucher were already on the system, or to request refund from wowcher.

Trying to get a refund from wowcher. They replied twice, now they are ignoring my messages!

I have had enough of this company.
They have already stolen my £52 for voucher code 50483898, which i complained about on trust pilot, and wowcher replied like they have resolved the issue when they have not. They have not refunded, or even given a credit.

Now they are trying to steal another £50 odd from me for code 51406502!

Give me back my money! I am going to contact my credit card company, as i want my money back from these crooks! Who will no doubt give a reply on here like they are resolving the issue when they are not.

If they do give my money back, both vouchers, i will update this review.

Great deal on a hotel

Brilliant value for the circus tickets and really enjoyed the evening out. Easy to use vouchers.

Site is easy to navigate and offers great deals!

Excellent value hotel price! Easy purchase. Great to offer Klarna

Ease of order and great discount

I ordered a mattress from wowcher.ie a month ago, and the 75 euro for the item was deducted instantly. I finally got to contact them on WhatsApp. I was given a cut and paste reply to tell me I had not 'redeemed the voucher'. On the wowcher.ie website it tells me the item was returned to the vendor. But they kept my 75 euro. This site is an absolute scam, stay away from it. They seem to rely on a vague and unclear redeem process where people like me think they have redeemed a voucher... no emails, no contact at all. And they kept the 75 euro. I'll be contacting the consumer rights authority. Rip off website stay away.

Great deals over many prodcuts and services which is brilliant, the only negative is far too mnay steps and notifications.....

A apsalute joke
I was given a experience for christmas, lorry driving, £69 reduced from £120, tried for days to get in touch with company i finally got through,first I chose Lichfield because it was close to me,but Lichfield does not do the experiences, then tried oxford but they wanted extra £25 for the weekend, and then they said they recommend we take extra insurance out which would cost £25 ,they said if I didn't they would charge me for any damage,first and last time using wowcher again apsalute con,now I have to go through the horror have swopping my experience,

I had originally gave a five star rating until i tried to use the apps. DO NOT BUY
"On further investigation the Coreldraw suite 2025 from Wowcher whos vender is from licenseplace.co.uk is not legit . When you load any of the apps and it says i am signed in as X-FORCE(then the email sign, this site wont allow any email address)smoked.it The app and Corel do not recognise this and wont sign in to the servers restricting the functions. The response from google is below
The message X-Force name is known as a pirated group. The software is blocked because it cannot reach Corel servers to validate the license, which is intentional in cracked software to avoid detection. Immediately request a refund via Wowcher this is not a legitimate license. and to refund your money. Even finding how to get or try to get hold of Wowcher is a nightmare i had to download whats app, i could write to them, not even an email address. Wowcher.licenseplate.co.uk is in Amsterdam and give you a phone number in Amsterdam. BE WARNED if its to good to be true its to good to be true. DONT DO IT. I have now deleted the apps

Because it's my 2nd time booking same hotel . Which is fantastic by the way without any problems...the hotel the staff and the food is/are fabulous very friendly 😁

Very easy and great deals

Fantastic experience on wowcher and great deals 👍

I bought 2 vouchers for a pub doing Cocktails and when we went to the pub they would not except as it was the old company but yet they are still selling them. So requested a refund which was NOT straight forward as I got credit instead. Went to try use the credit and could not as they was nowhere to tick the box to use the credit emailing them since the 2nd of February to today and all I am getting is refresh the page, try from another computer which I have done and still nothing.
I have given up and out of pocket by €30.
I WILL NEVER SHOP WITH THEM AGAIN AND NEITHER SHOULD YOU 😡😡

Extremely fast delivery. Furniture high quality. Delighted

Ordered 2 olive trees. These were to be delivered on or before the 17th March.
Contacted the supplier twice by emailbut have not got a response. Contacted wowcher by email and cc ed me an email to the supplier but still no response. emailed wowcher again but still awaiting a responce. No offer of a refundyet.