Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Se mere
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Se, hvad kunderne siger
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Se mere
I ordered a water feature and after 10 days it hadn't arrived. I messaged the company and they immediately rang me and sent another one out that arrived the next day. Brilliant customer service. Very... Se mere
We visited Ullesthorpe world of water today looking for plants for our dipping tank. Total novices here. The helpfulness and knowledge of the staff was brilliant. We didn't get the names but nothing w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Kontaktoplysninger
Hastings Raod, TN17 4PL, Cranbook, Storbritannien
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,6
Fremragende
1 t anmeldelser
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Har besvaret 16 % af deres negative anmeldelser
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The customer service at world of water…
The customer service at world of water is fantastic. I inadvertently broke 2 pieces when installing my fish tank. I spoke to Antony at world of water and within a couple of days he had organised replacement parts free of charge. I can't recommend this company enough.
28. august 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass your kind words onto Anthony. Have a great evening.
Live Fish Imported From Israel
Disappointed to be informed by their staff that their Shubunkin {goldfish) stock is imported live from Israel.
25. august 2025
Uopfordret anmeldelse
Happy camper
Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring them but not automatically, aside from that would use again.
7. august 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We hope you enjoy your new tank. Have a great evening.
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star. Have a great evening.
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
A great company to deal with!
Really helpful and sorted the problem out without a quibble. Anthony took responsibility for our pond pump problem and made sure we got the replacement part. Lovely to deal with.
21. juli 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We will pass your kind feedback onto Anthony. Have a great evening.
Haslemere branch very poor display
Drove for 1 hour to Haslemere very poor display in a very run down gardening centre Customer toilets were disgusting should be condemned
8. juli 2025
Uopfordret anmeldelse
Great lily pads
Great lily pads. Arrived within the stated delivery time. Thriving in my pond
24. juni 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Enjoy your pond over the summer. Have a great rest of your day.
Plants arrived in poor condition
Plants arrived in poor condition, one of the pots had almost nothing in it, the aquatic soil they were in was like mud, at £18 each I would have expected to receive much better products. Not sure if what I have is alive or dead time will tell. Will not shop from this site again
24. juni 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Apologies, the plants come direct from the nursery. If you are unhappy with the condition of them, please contact us as per the instructions on your packing slip. Thank you
Bought 2 x pvc pipes for a pond i was…
Bought 2 x pvc pipes for a pond i was building at home and a few fittings. Didn’t realise at the time they’d been cut in half ! Payed £32 for a 3 metre length of 50mm pvc pipe. Just picked another one from screw fix £13. They must of seen me coming
8. juni 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Hello, please can we ask you to contact the store you purchased the pipes from to discuss our price promise. Thank you
I came on requiring help and advice the…
I came on requiring help and advice the gentleman that I spoke to was very patient and helpful talked me through the plants and gave me a lot of helpful advice. Thank you so much.
22. maj 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for such great feedback about our staff member.
Great delivery service and a first…
Great delivery service and a first class product my water feature looks lovely thankyou
23. maj 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Speedy service.
22. maj 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Journey from purchase to delivery was…
Journey from purchase to delivery was very easy, when aquarium arrived it was well packed on a pallet and was of very good quality
22. maj 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Enjoy your new aquarium.
Top rate service
Very good customer service, helped me out with a lily plant order which was delayed twice, was contacted twice by phone to tell me my options. They offered me an alternative free of charge and put my refund onto my account, so everything is good, Thanks.
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us 5 stars. We pride ourselves on top customer service and are delighted by your review. Have a good evening.
All went to plan
22. april 2025
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a review. Have a great bank holiday weekend
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great bank holiday weekend.
Besvarelse fra World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Enjoy your marginal pond plants. Have a great bank holiday weekend.
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