World Food Shop Anmeldelser 

296
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Se mere

Bedømt til 5 ud af 5 stjerner

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Se mere

Bedømt til 5 ud af 5 stjerner

First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Se mere

Bedømt til 2 ud af 5 stjerner

I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Se mere

Virksomhedsoplysninger

  1. Supermarked

Skrevet af virksomheden

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(296)

60 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Super unhappy with this business I sent…

Super unhappy with this business I sent an email about how my items broke in delivery they sent an email back asking for photos. I sent four photos back with no response. The items were in glass jar which in turn damaged and contaminated the rest of the package. Tried to call a number of times and it keeps going to answering machine.

22. oktober 2024
Uopfordret anmeldelse
World Food Shop-logo

Besvarelse fra World Food Shop

Hello,

Thank you for reaching out and sharing your feedback regarding your recent order. We are genuinely sorry to hear about the damaged item and for any frustration this has caused.

I want to assure you that we did respond to your emails and have taken steps to resolve the issue. Sometimes, email responses can end up in spam or trash folders, so we kindly ask that you check those folders in case our replies were directed there.

Please let us know if there’s anything further we can assist you with. We appreciate your patience and understanding and hope to have the chance to serve you better in the future.

Best Regards,
World Food Shop

Bedømt til 1 ud af 5 stjerner

I ordered three different flavours of…

I ordered three different flavours of Jell O to try some recipes. One of them arrived split and had leaked over everything. I emailed them twice once through the order and the second time through their website. They did not even respond. Wont be using them again.

24. oktober 2024
Uopfordret anmeldelse
World Food Shop-logo

Besvarelse fra World Food Shop

Hello,

Thank you for reaching out and sharing your feedback regarding your recent order. We are genuinely sorry to hear about the damaged item and for any frustration this has caused.

I want to assure you that we did respond to your emails and have taken steps to resolve the issue. Sometimes, email responses can end up in spam or trash folders, so we kindly ask that you check those folders in case our replies were directed there.

Please let us know if there’s anything further we can assist you with. We appreciate your patience and understanding and hope to have the chance to serve you better in the future.

Best Regards,
World Food Shop

Bedømt til 5 ud af 5 stjerner

Great Customer Service, but Delivery Service Needs Improvement

I recently experienced an issue with a missing delivery, and while the customer service team handled the situation well, there’s room for improvement with their delivery service. After my package was marked as delivered, I couldn’t locate it. The team was quick to respond, providing delivery coordinates and a photo of the location, which I confirmed was correct. Despite this, the package wasn’t found.

The customer service team was helpful and offered a refund or replacement, though some items were out of stock. I opted for a full refund, which was processed without issue. I want to emphasize that the fault lies with the third-party delivery company, not the customer service team, who did their best to assist me.

However, I believe the delivery service needs improvement. Better communication and ensuring that packages are left securely would prevent such issues in the future. Overall, I’m satisfied with the customer support, but the delivery process could be significantly improved.

18. september 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Updated to very good

Thank you World Food. Cleared up the mystery on my missing order. I would give you 5 stars but you use evri as a courier. Ordered item 03 Oct. Amazon notified me that it was dispatched 04 Oct and to be delivered by 8pm on 06 Oct. Evri was the courier - Tracking number T0436A1225160717. They say it is still with the vendor. ????? Vendor (world food) says it is delayed in the courier depot. Evri now won't deliver until 09 October??? I am now told it won't be delivered until 09 October. This is a food item, evri. Don't you care?

7. oktober 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Pleased with items, lousy delivery though.

Was very pleased with the products expiry time, plenty of time before the "use by" date. My only gripe and why it's 4* rather than 5* was, I paid for express delivery on Monday morning at about 11.00am, product arrived via Amazon???? on the Friday afternoon. It should have been here no later than Wednesday according to their website.

2. september 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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