World Food Shop Anmeldelser 

296
•
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐ Fast Shipping and High Quality! I ordered Golden Kili Tea boxes on Wednesday and it was shipped the same day - it was already at my door by Friday! The item arrived in perfect condition, secure... Se mere

Bedømt til 5 ud af 5 stjerner

Used the app for the first time and enjoyed the experience. Great delivery time, great pricing for the products I wanted, needed to correct my delivery address and contacting them was not a problem. T... Se mere

Bedømt til 5 ud af 5 stjerner

First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’... Se mere

Bedømt til 2 ud af 5 stjerner

I ordered some ingredients for a special recipe and paid for express delivery leaving plenty of time. The package arrived late and I had to buy a pre-made version of the recipe at the last minute.... Se mere

Virksomhedsoplysninger

  1. Supermarked

Skrevet af virksomheden

World Food Shop is a UK based online retail store selling food from all around the world. At World Food Shop, we have over 15 years of combined retail and online retail experience. At World Food Shop, our goal is to provide our customers with a low cost, simple, fast and reliable service. We continually check and negotiate prices to bring you the quality products and shipping services you need at the lowest available prices.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(296)

62 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

We still have not received order and no…

We still have not received order and no reply from many emails sent please refund assp
I have just read your response no delivery have been to my address also we are unable to update tracker as it will no let us . Stating I missed 2 deliveries is totally wrong as Royal Mail would have card for me to go and collect .Very disappointed with your response

24. juni 2023
World Food Shop-logo

Besvarelse fra World Food Shop

Dear valued customer,

I am sincerely sorry for the inconvenience you are experiencing. We truly appreciate your patience in this matter.

I wanted to update you that our team has indeed responded to your inquiries and according to the tracking details from Royal Mail, there have been two attempted deliveries to your designated address. Sometimes, due to unforeseen circumstances, you might miss these delivery attempts.

In order to receive your order, kindly visit the official Royal Mail website and select the "Update Delivery Options" button. This allows you to arrange for another delivery attempt or to change the delivery location based on your convenience.

If you face any difficulties in the process, or need further assistance, please do not hesitate to reach out. We are committed to ensuring you receive your order as quickly as possible.

Kind Regards,
Jonathan

Bedømt til 5 ud af 5 stjerner

Brilliant customer service

First items arrived damaged in transit ie 2 bottles of briannas dressings. Notified world food store and Jonathan organised replacement items quickly and efficiently. Could have had a refund too if I’d taken that option. Will use again and definitely recommend to others. Thank you world food store

22. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Non-delivery of order

Non-delivery of order/returned to warehouse for undisclosed reason on Royal Mail tracking (despite address being correct). Repeated failure of primary email address meant unable to contact the company after the initial email contact. Tried via webform - no response. Called landline - no response. Filed complaint via PayPal Resolution Centre and received a refund. So much for the company 'mission statement'......

22. juni 2023
World Food Shop-logo

Besvarelse fra World Food Shop

Dear Armando,

Firstly, thank you for your feedback. We are sincerely sorry to hear about the difficulties you've experienced.

Upon reviewing our records, your first point of contact with us was made today, to which we responded in exactly 15 minutes. We hope this swift response time demonstrates our commitment to addressing customer concerns as promptly and effectively as possible.

We understand the frustration caused by the non-delivery of your parcel. Unfortunately, as much as we strive for the smoothest possible delivery process, issues can occasionally occur with third-party delivery services, like Royal Mail, that are beyond our control.

We assure you that we are addressing the communication concerns you raised about our email and landline channels. It is paramount for us to be easily accessible and responsive to our customers' needs.

Again, we deeply apologise for the inconvenience you've experienced and are grateful for your understanding as we work to resolve these issues.

Best regards,
Jonathan

Bedømt til 5 ud af 5 stjerner

Haven’t used this company before but…

Haven’t used this company before but came across them when I was looking online for crucials sauces which are harder to get in stores now and when you can they only sell a couple off the varieties. Trustpilot scores were good so decided to give it a go. They had the full range of sauces and I was able to stock up on my favourites. My order was dispatched very promptly and arrived the following day. Never had anything delivered so quickly. Would definitely use them again.

27. maj 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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