The box themes were very fun and my pup loves the toys, but I don't think the quality was worth the cost. The treats were great, but the stuffed toys fell apart very easily (like the seems would split... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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They advised me that I subscribed twice and fixed the problem immediately - love everything about this company! The toys and treats are top notch and our dog LOVES getting his package every month!! Hi... Se mere
I always enjoy the quality of the Woof Pack and the joy it brought to my dogs. Recently though I had decided to cancel my subscription due to financial considerations. The support team kindly offered... Se mere
Horrible toys. The super chewers or durable toys last less than 5 min. Before they create choking hazards. They are cheap over sized toys. The treats smell horrific and last month actually were dried... Se mere
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Boxes have been well loved by our dogs!
The toys and treats are great, we did get the combo box and found out after two boxes that our pup just isnt about the nylon toys. Customer service was easy to get in touch with and they switched us to a standard box with the toys we know he will like! We prefer it over bark box and will most likely be switching my daughters dog over to woof pack once her bark box subscription is up
Great customer service
Great customer service! My package was late arriving (no fault of Woof Pack) and they offered to look into the issue and even change carriers for further deliveries. Issue was resolved quickly.
Paws-itvively Worth It!
It is typically a hassle to cancel. They made it so smooth and easy, were professional and friendly.
I will definitely buy from them again and will recommend them to my dog friends and family!
My dogs love the monthly box with their…
My dogs love the monthly box with their 2 new toys and treats. Very happy with the quality, and their customer service is excellent. Highly recommend.
Extra toy for treats
My dog is allergic to all treats so they were awesome enough to swap treats for a toy! That just made my day!
I got locked into a 12 month…
I got locked into a 12 month subscription as the website was not clear. I did not know that I was being locked in. There has been no way I can get out of this. Nothing offered by the company. Some of the treats are really good but my dog received liver treats which he can't eat. The toys are good for him but not all work. I am disappointed with this company but am stuck for another 10 months. I will continue to write a monthly review of what we get.
Not happy at all
Not happy at all. Do not recommend. Toys are cheap, squeaker broke within 20 minutes. Treats are lackluster. Not impressed.
I’ve had this subscription for… 10 months
I’ve had this subscription for thankfully almost a year now. When I say thankfully, it’s because they wouldn’t let me out of the subscription my dogs chew the toys apart in five minutes or less the treat is literally like maybe two treats unless you have a tiny dog. I have contacted them multiple times and told them to lose my banking information but yet they keep taking money. I finally just switched it to choose and treats, which I’m sure are probably going to be tiny for my dogs and unusable. The kicker being I also have a Durapaw subscription I’ve been able to switch that to buy monthly. I’ve got add-ons that are cheaper. The toys are better quality, and it comes all the way from Calgary in about two weeks shorter than the time the Wolfpack comes from Toronto or Ontario. Literally this month by the time I get my box it’ll pretty much be time to pay for the next one.
My babies love it
My babies love it. The size of the toys are perfect for both my Frenchie and Pug. I recently moved and had to contact customer service, they responded quickly and professionally. I've tried other boxes but Woof Pack is by far the best.
One of my dogs passed away recently and…
One of my dogs passed away recently and my remaining dog is a heavy chew-er. Thier toys are kind of cheap for the monthly fee & thier heavy chew toys are essentially just plastic (or something similar) so I figured I'd cancel. I emailed "woof support" and explained my dog died and my remaining did not need anymore toys and that I'd like to cancel. They proceeded to say sorry for your loss blah blah but then charged me $50 to cancel. I have a screenshot of the email but it doesnt let me upload. Basically, beware. If your pet passes away, you're stuck receiving thier toys or donating them.
Tbh, I tried this as an alternative to Barkbox. They can keep their garbage toys & cardboard box. Barkbox 100%. At least they give a shht when your dog dies.
My pups absolutely lose their minds…
My pups absolutely lose their minds every time their WoofPack box arrives 🐶📦
The excitement, the tail wags, the instant digging into new toys and treats—it’s pure joy.
Everything inside feels thoughtfully picked and high quality, which I really appreciate.
It’s like a monthly surprise party just for them!
Honestly, it’s become their favorite day of the month (and mine too).
Highly recommend for any dog parent who loves spoiling their fur babies ❤️🐾
We’ve been so happy with Woof Pack
We’ve been so happy with Woof Pack! This is the first subscription box we’ve ever tried for our dog, and the customer service has been a solid 5 stars.
Anytime there’s been an issue or something hasn’t gone quite as planned, they’ve always stepped up to make it right. Their responses are always within a reasonable timeframe and never feel like a generic auto-reply. Since every dog is different, I really appreciated that after I filled out a survey, a representative emailed me to help fine-tune the box specifically for my pup.
Got my first box very happy …
Got my first box very happy with treats and my dog also I was surprise they love the treat was worried they would not and well to my surprise they love it the toys are so cute my dog love the plush toy was a bit scared of the other one but I change my subscription to full plush instead and costumer service reply so fast and help me do the change very helpful and amazing service I will recommend these to my family and friends
Complete and total ripoff
Complete and total ripoff. Poor customer service, I signed up for a plan that clearly states it comes with free extra toys and free shipping and they refuse to uphold that since I’m already stuck in the subscription. Toys I do receive are not good quality or engaging for my dog, he genuinely doesn’t show any interest in the toys they send me
My pups absolutely love their Woof Pack…
My pups absolutely love their Woof Pack box! We’ve only had the subscription a few months but it’s been a hit!
Super happy with woofpacks
We subscribed to the 6 month box subscription back in October and we have been delighted at every one. Especially the dog!!! He gets really excited when the boxes arrive lol. Lots of good quality treats and fun toys; a good variety of different options that come in each box every month. One box came with a collar tag that links to an app which was a nice surprise. Whenever I have to get in touch with their customer support, it’s been efficient and friendly service. We will receive our last 6 month box this month, but it was easy to switch to a plan that suits our needs better now. It’s easy to switch your subscription and the contents of your boxes. Would be happy to recommend WoofPacks to anybody!
Very good overall
The dogs are enjoying their toys and treats! I am enjoying the ease of having quality toys and yummy treats show up at my door monthly! When I had a problem they were helpful in fixing it. I didn't give a perfect score because sometimes the treats are repeated and it happened to be a treat that one of my dogs didn't like very much.
Brown box filled with joy
My baby girl just LOVES that little brown box, she even seems to know WHEN it's going to be arriving 🤭🤗
Thank you for what you are doing.
CC and her human momma Lisa 🤗
Amazing Customer Experience
The nylon toys are extra strong for my power chewed chocolate pup. He carries them everywhere and gets very excited when the box arrives.
Woof pack is very accommodating to needs. I.e. types of toys, allergies etc. And are always trying to help the customer receive the best experience. They deserve more than a 5 star rating
Great products
Great products! My dogs love most of the treats and customer service has been incredible. They're super responsive and friendly. The toys in the packages are fantastic. My dogs had had fun getting a new package every month! I highly recommend woof packs!
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