The box themes were very fun and my pup loves the toys, but I don't think the quality was worth the cost. The treats were great, but the stuffed toys fell apart very easily (like the seems would split... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They advised me that I subscribed twice and fixed the problem immediately - love everything about this company! The toys and treats are top notch and our dog LOVES getting his package every month!! Hi... Se mere
I always enjoy the quality of the Woof Pack and the joy it brought to my dogs. Recently though I had decided to cancel my subscription due to financial considerations. The support team kindly offered... Se mere
Horrible toys. The super chewers or durable toys last less than 5 min. Before they create choking hazards. They are cheap over sized toys. The treats smell horrific and last month actually were dried... Se mere
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Paw-fection
These guys really are fantastic when it comes to my frenchie Herbert !!! Quick responses and great customer service when needed, toys , treats, and chews for my aggressive chewer that he runs to the door for when the box arrives. My dog absolutely loves woof pack his joy in opening to box snd playing makes this the perfect subscription
I love the monthly themes
I love the monthly themes. A different few toys each time is perfect. plus the added bonus of treats and a bone. The subscription is so great and worth every penny. As well as the customer service is always great.
I was a little leary at first...BUT
I was a little leary at first, even asked for a refund of my 6 month subscription. I realized, though, as time went by, they read my reviews and responded with how they could make it better. My dog is a chewer, I upgraded to the harder toys, he loved them, he wasn't a fan of some of the treats, so they suggested a couple of bully type treats, he loved them. Their attention to my dogs needs is what would bring me back over and over...They care about our pets. HIGHLY recommend this Canadian owned company!
I have subscribed to Woof Pack and my…
I have subscribed to Woof Pack and my pup has enjoyed the toys she has received. I needed to go up in the toughness and she doesn't really enjoy the treats and for both of those situations, Woof Pack adjusted our monthly box to accommodate what we want to receive. The customer service is outstanding. I highly recommend this service for your pups too.
My dog's just love when their Woof Pack…
My dog's just love when their Woof Pack treat box arrives ....
They just LOVE IT!!Great customer service.
My dog loves their toys
My dog loves their toys, for sure if your dog is a heavy chewer, they might go through the plush toys quickly, but if you do keep a eye, I normally can take it and repair it myself so it last longer. Their customer service is also very good and fast to reply. We even got to try the chewer box and love the items so far!
Great box every month for my dog!
Great box every month for my dog!! He loves it. So much fun to see what the theme will be every month. Would definitely recommend this box to other dog owners!!
Excellent customer service
The first box we got the dogs absolutely destroyed the toys in a couple of minutes 😞 I reached out the the team and they changed our order to only nylon toys for heavy chewers, AND replaced the toys that didn't last. Above and beyond!!
Both of our dogs are super excited when the box arrives, and they LOVE the selection of treats that come as well!!
Great experience
Had an issue with delivery, and they sent out a replacement. Little pup loves all the treats especially.
Only the best experience with woof…
Only the best experience with woof pack, excellent toys but mainly the customer service is exceptional! Highly recommend.
Buyer beware!!
Buyer beware! Not only do they have horrible customer service, but they will not let you cancel your 12 month subscription before the 10 month mark. My circumstances changed, and I asked for an early cancellation, however there was no grace given whatsoever. I tell anyone I can, never to buy from this company. Also, the toys and treats they supply are garbage! My dog won’t eat any treats they’ve sent, and the toys last a week at most. Save yourself the headache of this company!!!
I made the biggest mistake of my life…
I made the biggest mistake of my life ,by subscribing to woofpacks,they send 3 cheap Chinese made toysand a couple of sample treats for $45 plus $8 shipping and taxes,what a robbery, i could get 6 durable toys for my dogs at Costco for $25 plus tax.
If you try to cancel, noone pay attention, and they claim a superior customer service,what a joke, .
Do NOT BUY FROM THIS STORE IT IS A SCAM
6 doggos approve
I have 6 dogs and they are great at making orders good to satisfy all my dogs
We have a new puppy and originally…
We have a new puppy and originally started with the heavy chewer package however our little guy prefers softer toys We reached out and had immediate response very professionally handled Our little guy even knows which package is his already
My dog is a retriever and will not play…
My dog is a retriever and will not play with the dogs. She will not eat their treats. The treats are a weird texture.
Their customer service is slow and unhelpful. They have no desire to have happy customers. They make it impossible to get your subscription canceled.
My girls are extreme chewers and can go…
My girls are extreme chewers and can go through a beef leg bone within a couple of weeks. These toys have lasted since Christmas and are still going strong. The treats have all been limited ingredients and I like that. The price is reasonable compared to pet stores for subscriptions and I like the fact that it comes right to my mailbox.
Caring and helpful
Always prompt, helpful and supportive of resolving issues in a very caring way. Thank you!
Scam garbage products
Would not recommend getting these boxes the toys don’t last. We didn’t have the items more than a day and had to throw out the toys. Customer service is horrible when trying to cancel all you get is a hard time and a run around by the staff they just keep making excuses for their products will NEVER use this subscription service again.
Quick and friendly customer service
After receiving the first box, I reached out to customer service to inquire if we could swap out the treats for a toy instead, as my puppy only eats a certain kind of treats. The response was very quick and friendly. I was assured that was no problem at all and to reach out at any time if I had any other questions. I appreciated the excellent customer service.
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