Woof Pack Anmeldelser 

The order came as expected and the amount charged was correct. Customer service is friendly and helpful when I had a question about my order, they had a fast response time as well. The quality of items in the box seems to be high and my dogs have enjoyed the treats and toys.

We ordered a chew item in addition to our box but they forgot to add it to our order, and Luisa answered our email within the next 24 hours with a solution to our problem. This is exactly why we chose Woof pack, great products and great services. Thanks again for your help !

Hello, My experience has been a good one, the support staff has been wonderful when my dog didn't like the treats they changed them to better ones. Im not renewing my subscription due to financial reasons.
Thank you,
Dawn & Ellie James

Our dogs get so excited when they get their Woof Pack box every month! Often they take the box to their bed and rip it apart. Our dogs are chewers and are not easy on toys, but if there’s ever a time when the toy is destroyed we contact them and give details about the situation and they will replace the toy without a problem. I like that they ask about allergies and the treats they send you are based on what the dogs are able to eat. We feel that woof pack is definitely worth it.

Excellent products. Our dog is super happy. If there is ever a concern the customer service is exceptional. Highly recommend.

The customer service was amazing. They answered every question I had quickly and fixed every issue I had immediately. Very happy with our woof box!

Very friendly & adaptable customer service, puppy absolutely loves every box she receives.

I messaged Woof Pack to let them know I had not yet recieved our box. I hadxa response within an hour to let me know it was on its way. We recieved it that night. Great customer service!

Odin absolutely loved the hard tea pot in this months box. He loves the hard toys very much. He always knows when it’s his package that is delivered and can’t wait to try the simple ingredient treats. These boxes have been such a great deal as replacing toys can get expensive! Thank you

Jai un jouet qui a déchirer et jai contacter woof pack et jai eu un service wow. Il on remplacer le jouet . Nimporte qui peux vendre des produits mais on reconnais une bonne compagnies a réglé les problème quand il y en a . Je suis tres tres satisfait.
Merci

Dogs are absolutely in love with woof pack! I have a strong chewer and the durability and quality of the toys makes them last. I also love the simple and wholesome ingredients for the treats and getting the extra chew was a great add -on for my other guy that isn't big into toys, but loves treats! It's a win win! Also, their customer service response is amazing, you can tell the employees really care about their customers. Thanks woof pack - you make our fur babies tails keep wagging!

Good quality toys, the pups loved the treat bags.

Excellent customer service. Will recommend Woof Pack over and over again.

We’ve been loving our monthly boxes from Woof Pack! 🐾 Every delivery feels like a surprise for Millie — packed with high-quality treats, fun toys, and thoughtfully selected goodies.

What I really appreciate is how everything is tailored for dogs, with a mix of enrichment and reward that keeps her excited and engaged. It’s such a fun way to try new products we might not have discovered otherwise.

Millie gets so happy when her Woof Pack arrives… and honestly, that alone makes it worth it

I was contacted by Johanna about one of the details of my order and she helped me pick the right toys for my dogs. I thought that it was excellent customer service to have noticed a discrepancy on my order and taken the time to help me resolve it. Great job guys!

My Jimmy absolutely goes crazy for his woof boxes. He’s an extreme chewer so I get the very hard toys for him. He still has the very first toy he received and still going strong with it.

I’ve had great success with customer service. I’ve complained about the plastic bags inside the stuffed toys as i have all ages and dispositions of dogs and I don’t want to be sticking my hands inside a dog’s mouth when they’re known biters or their scared and I don’t want to scare them more. And customer service was very helpful. Same with the hard rubber toys that were destroyed in under 5 minutes. The last box had 3 toys, 4 treats- which were loved, but all 3 toys were destroyed in under 15 minutes. The only problem i have is paying just about $90 for that little of product which lasts less time than the treats do. I could walk into a store and buy the exact things and pay less than half what I pay for the boxes Ive received.

It’s our 3rd or 4th box and my pup just loves the toys and the treats! He gets impatient when I open the box!

We absolutely love woofpack both the plushies and durable toys are great and our dog storm cannot get enough of them. We love the treats are all single ingredient natural treats!

Terrible subscription box and a waste of money.

I was getting BarkBox for the exact same price (including the conversions from usd to cad) and unfortunately the US company is better. I wanted to like Woof Pack as it's Canadian, but if I were to ever go back to getting a subscription box again, I'll be going back to BarkBox. 10000000%

I've seen other reviews stating they cant get out of their subscription, im trying to get out of mine.

First off, the toys are terrible quality. Either hard plastic that can chip and break teeth or something of carnival quality stuffed toys.

Secondly, customer service is awful. I received 2 boxes and I wanted out. I emailed after my February box and thought I didnt have it anymore. Turns out they'll charge me but I won't receive a box for the following months. The website says delivered, but I didn't get the products.

Thirdly, the price for the box is ridiculous for the products you get. One of the biggest reasons I wanted to cancel was the price. As soon as I opened my 2nd box, I priced out everything from other sites or general prices. The toys were maybe worth 10 to 15 dollars, the extra chew, I pay 5 dollars for, usually sits around 2 dollars (i jave a medium dog and usually the chews are way too small), and treats are probably around 20 dollars. Literally not worth the price. Let alone the express shipping for 10 dollars. I didnt ask for express shipping, and I get charged on the 10th, and it wont ship out to me until the 18th, I dont get the box (if it even gets delivered) until the 25 to the 30th of the month.

Im over this subscription and I will not recommend it to anyone.