Wooden Twist UAE Anmeldelser 

I ordered bar stools from Wooden Twist and they arrived the wrong size and a slightly different shape from the advert. Their site advertises free returns at delivery and within a few days, but the stools were left at the door without a call, and they ignored our return request made within 24 hours. Staff refused a refund by citing a size-variation clause that doesn't appear on their website, and my formal complaint has gone unanswered. In my experience, you can't rely on their published return policy.
We have now reported them to Consumer Affairs.

Same experience as the other review. The bed we purchased is a completely different product to that pictured on the website. Quality is not up to standard either. Customer support have ignored our issue so far - chargeback via the bank is the route we are having to go down.

Don't buy from them.
The final product does not look anywhere like they show on the renders on their website. I also received a slightly damaged mattress from them.
Beware, if you have any issue with anything, or want to talk to them, forget it. Email, phone, whatsapp - they won't respond.
Avoid at all costs.

The worst company that you can buy furniture from
Ignorant and careless
on top of that after sooo many delay and sooo many madam let me check back and get back to you (and never calling back of course) when I asked for a refund the receptionist passed me to the customer service who literally told me that he will not refund my money and that if I want to raise a complain I should go ahead and do that
Not recommending at all!!

They should get an award for the worst customer services in dubai. Terrible experience buying from them, they are misleading people suggesting products are ready and can be delivered in 2 days then you end up waiting for weeks. Each time you call up they tell you tomorrow and you wait and wait and nothing arrives, I will never order anything from them again.