I ordered something for my daughter in May 7th and it still has not arrived. I also have no contact from them and no tracking information. So now I'm wondering if I will get my order at all
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just over 2 weeks for delivery, finally arrived with the play ball, website details said with 4 free balls which were missing. Emailed twice with the same response each time, sorry for the confusi... Se mere
Same awful experience as others. Took 3 weeks to arrive. Cheap plastic dog ball with a metal spring inside. Email address unavailable. Managed to get a reply from Customer Services by filling in the c... Se mere
Should of read reviews before ordering! Like a lot of people wouldn't give a single star if possible. Items are cheap rubbish, not intended for animal use. Been trying to return unused products f... Se mere
Bought two cat settees from this firm …
Bought two cat settees from this firm First one was terrific Well padded and well made The second one I received two days ago ( I have two small cats ) is a disaster. Flimsy with hardly any filler in . Won’t stay upright Badly made. I would return it but it’s easier to go and buy some extra filling .After waiting weeks for it very disappointed. Will not use them again Carol Lezemore . South Devon i
Should of read reviews before ordering
Should of read reviews before ordering!
Like a lot of people wouldn't give a single star if possible. Items are cheap rubbish, not intended for animal use.
Been trying to return unused products for over a week, but just getting automated messages that keep offering a discount and offer to keep products.
Have explained 3 times that my dog is deceased and we have no use of items.
PLEASE DONT BUY FROM THIS COMPANY.
Calming Otto Plush dog buddy
At first I put it didn't arrive but since then it has arrived and works well.
Absolute rubbish don't waste your…
Absolute rubbish don't waste your money.These are NOT safe dog toys no mention of being a dog toy on the packaging.
They make it impossible to return and claim a refund.
If I could give a 0 score I would.
If I could give a 0 score I would.
Avoid this company at all costs, I bought the calming otter for my dog, when it arrived it was cheaply made and the motor that runs the breathing and music was so loud it terrified the dog. They will not refund my money.
Scam wonderpaws.uk are not in the UK
Scam wonderpaws.uk are not in the UK. High priced poor quality
Do not buy avoid this scam company
ZERO STARS!!!First off they advertise as UK, then when you have ordered and receive the tracking information it’s coming from china. Upon opening the package it was all bent, the toy was supposed to be a frisbee that popped into a ball and was durable. Within 10 minutes I hurt my finger pushing it down as it wouldn’t stay and my 1 year old dog has cut his mouth on this cheap awful plastic!! I have emailed them and no response it’s absolutely disgusting and I don’t know how they are allowed to sell this when it’s dangerous to dogs. Please do not waste your money on any of their products. Update as I complained to this company… they responded and said they are not responsible for toys that arrived damaged. I have reported them to trading standards because what sort of establishment is this.
Supposed to be non destructive
Supposed to be non destructive? What a joke. Might as well have put £10 in the bin which is exactly where the toy went within 10 minutes after my dog destroyed a non destructible toy! Dangerous too if they swallow the bits
Very very poor
Wish I had read the reviews before buying from here and annoyed as I usually do. The "chew resistant" toy lasted less than an hour and is in the bin already. I've asked for a refund but will see if I receive a response..
Do not buy from these scam artists
Do not buy from these scam artists. I ordered a bouncy interactive ball for my dog. It took 2 Weeks to arrive and was destroyed within 10 minutes. Product made of cheap flimsy plastic, which my dog destroyed in minutes. The worse thing was the thing take’s batteries which my dog got through to, leaving teeth marks. Not just cheap product but actually dangerous.
Do not part with your hard earned cash and endanger your pets life!!!!!
Products not fit for purpose
They sell a Garfield that they say can with stand a good chewing! Our dog managed to rip it apart within minutes. I have a lab. Reached out to company advising this they replied once left their premises then they are no longer responsible! What a joke! AVOID!
Dreadful quality AVOID
Dreadful quality - toys fell apart in less than 30 mins
Do not waste your money!
Purchased two 'indestructable' immortal bears which lasted around 5 minutes before being torn to shreds by my 14 year old dog who only has 5 teeth! Response from customer services - they only accept responsibility if the product arrives damaged or faulty, no responsibility after use.
AVOID AT ALL COSTS!!
AVOID at all costs....
Ordered the packs to make your own dog treats.
Two flimsy moulds arrived. So thin you can see through them.
No cookie cutters included. No reciepe cards either.
False advertisement.
Customer services are completely useless - just get a standard response.
Not a UK company as advertised.
Avoid!
Avoid!! Paid £9.80 for a paw print mould to make 10 treats ago useless complete rip off advertised as moulds(more than one) and 10 recipe cards no recipe cards don’t waste your money I will be requesting a refund from my bank
Counterfeit...nothing calming about this Otter!
Beware that these companies all over Instagram and Facebook are very likely the same con artists.
Ordered a calming otter, which took weeks to arrive and what arrived from "china" was a knock off of the original/genuine one. The one I got has the sound bit sewn into the bear, with wires sticking out connected to a battery pack, so you can't remove it like the ads claim for washing. Also it's 1 song and breathing. There are not numerous sounds and no heartbeat on this and the song/breathing lasts about 10 minutes while the genuine one claims to work for 30 minutes. The button on this one is on the foot where as you see the genuine one on the ads and it says you press the stomach to make it work....another give away that this is a fake/copied product.
This is a cheap knock off that these scammers are throwing out and making money from innocent people, who are seeing the genuine ads and believing this is what they are going to get, only to receive a knocked off/counterfeit version.
I've seen thousands of these ads on social media, all different companies but using the same (genuine) ad but are scamming people out of their money. I've contacted wonderpaws about this but I've had no reply and doubt I will get one.
Fake goods, Chinese sellers, even though the company says it's in Germany or somewhere like that (in the terms and conditions it says contact can only be done in German)
So beware of this company and many like it as I've a feeling they are one and the same
Scam
Scam! Avoid at all costs. Ordered the indestructible teddy. Took 3 weeks to come from China and I could have made one better myself. It was already ripped so hardly indestructible. No point trying to get a refund as no-one responds. DO NOT BUY
Absolutely useless
Absolutely useless. Avoid buying from this company. Purchased two “immortal” bears which are advertised as incredibly durable for even the most adamant and stubborn chewers. Both bears lasted less than a minute before they were torn. The stitching and quality of the products are incredibly poor and NOT as advertised at all.
Waited weeks for it to arrive and the customer service only accept responsibility if the product arrives damaged or faulty, won’t take responsibility for a poor and falsely advertised product after use.
AVOID!
Crap product!
Received product after a month of order that’s ment to be indestructible …. Lasted 3 minutes. Absolutely crap
Don’t buy from
This site in my opinion
Zero stars if I could
Zero stars if I could. Waited three weeks for an indestructible dog toy. When it arrived it was about the size of my hand and literally lasted less than 10 minutes.
Wish I had seen these reviews before using this company.
Looks
Like they’re based in Germany?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






