WAS Insurance Anmeldelser 224

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently took out travel insurance with Wise and Silent (WAS) for my trip to the Philippines, and the entire process was simple and straightforward from start to finish. Thankfully, I didn’t need... Se mere

Bedømt til 3 ud af 5 stjerner

Everything went well with online application. Easy to navigate. For some reason I did not receive my documents after receiving confirmation. Called your office the next day and was helped by very nice... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

One of only a handful of Travel Insurance companies that cater for what the people really want. We head overseas a few times a year so know of what we are looking for in our packages. Would be good to... Se mere

Bedømt til 5 ud af 5 stjerner

First time we have used WAS insurance and I wouldn’t hesitate to use them again ! From the first phone call of my accident , they showed empathy and professionalism. So easy to navigate and extremely... Se mere

Virksomhedsoplysninger

  1. Rejseforsikringsselskab

Skrevet af virksomheden

Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WASI we try to be different.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

224 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Excellent customer service

Just returned from our trip to Koh Samui Thailand where I had a fall which required hospital attention. Hospital was excellent very thorough and efficient. Travel insurance was very easy to negotiate they confirmed claim within a few hours of submitting claim and confirmed acceptance of claim within two days with money in our bank account. Will definitely be using them again.

26. maj 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Initially when I purchased my policy in…April 2025

Initially when I purchased my policy in April 2025 for Travel in August 2025 everything went smoothly. We have since added a side trip of 4 days in Spain which they tell me will cost an extra $250. Since they are not covering me in the UK during those 4 days I’m at a loss to understand how it can be that much extra. I then enquired whether it would be better to cancel the policy I purchased & repurchase a new one which would include Spain. I was told yes I could but that they would charge me $220 to cancel it ( when I’m still two months out for commencing my trip & haven’t gone anywhere for them to cover me). Then purchase the new policy which would only be marginally more.
I’ve decided to keep my original policy and then while in the United Kingdom purchase travel insurance for 4 days in Spain which I’m certain would be considerably less than WAS insurance’s options.
I’m afraid I won’t be rushing to use you again anytime soon with tactics like this & can only hope that if I did have to claim then their sneaky little terms & conditions wouldn’t be as insidious.

23. juni 2025
Uopfordret anmeldelse
WAS Insurance-logo

Besvarelse fra WAS Insurance

Thanks for taking the time to share your experience – we’re sorry to hear it’s felt frustrating.

One thing we wanted to gently flag: Australian travel insurance needs to be purchased before you leave the country. Buying a policy from the UK – even for a short side trip – often won’t provide lawful cover, particularly for medical care or repatriation to Australia. We just wanted to mention that in case it affects your planning.

Regarding your current policy – while we can’t see the full details here, in most cases cover begins from the moment you purchase. That includes cancellation protection well before your travel starts. So when we calculate any refund, we factor in the value that’s already been provided, rather than charging a separate cancellation fee. If something had gone wrong tomorrow and your trip was cancelled, you may have been able to claim – even though you hadn’t left yet.

We understand that the additional premium to include Spain felt steep. Some countries do fall into a higher risk category, which unfortunately impacts pricing. We always try to be transparent and help people find the best option for their situation.

Thanks again for your feedback – and we hope you have a safe and enjoyable trip ahead.

Bedømt til 5 ud af 5 stjerner

Friendly and efficient call center staff

I recently took out a policy for our family trip for 10 people. I made a mistake in the details for 1 member. I contacted them by phone which was answered quickly. The lady was very helpful and pleasant and corrected my mistake. Hopefully our trip will go as planned and i won't need to make a claim but so far they've been great.

25. maj 2025
Bedømt til 3 ud af 5 stjerner

Missed Ports while Cruising

I recently returned from a cruise during which one of the scheduled ports was missed due to unfavorable water conditions and in the interest of passenger safety. While I fully understand and respect the decision, I wanted to inquire whether the missed port, given that port disembarkation is included in the overall cost of the cruise, is claimable under the travel insurance policy I purchased.

I have contacted your office on two separate occasions regarding this matter, but the representatives were unable to provide a clear answer. Instead, I was advised to submit a claim and await a response. Had I been given a definitive answer about whether missed ports are covered, it would save considerable time and effort. Thanks.

9. maj 2025
Bedømt til 5 ud af 5 stjerner

Passed my best before date

Just completed my fourth trip in three years with WAS as my insurer. Would have made it five with another long trip coming up in a few months, but I've just turned 70 and WAS will not cover me, I'm forced to choose another insurer.

31. maj 2025
Uopfordret anmeldelse

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