I recently took out travel insurance with Wise and Silent (WAS) for my trip to the Philippines, and the entire process was simple and straightforward from start to finish. Thankfully, I didn’t need... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything went well with online application. Easy to navigate. For some reason I did not receive my documents after receiving confirmation. Called your office the next day and was helped by very nice... Se mere
Virksomheden har svaret
One of only a handful of Travel Insurance companies that cater for what the people really want. We head overseas a few times a year so know of what we are looking for in our packages. Would be good to... Se mere
First time we have used WAS insurance and I wouldn’t hesitate to use them again ! From the first phone call of my accident , they showed empathy and professionalism. So easy to navigate and extremely... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WASI we try to be different.
Kontaktoplysninger
Adelaide Street Brisbane, 4000, Brisbane, Australien
- hello@wiseandsilent.com
- wiseandsilent.com
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have no idea how to rate a product…
I have no idea how to rate a product that I didn't use. I see lots of 5 star ratings for WAS insurance based on what exactly? You don't know how good they are until you try making a claim. I went on a holiday, had no issues, so I didn't need to make a claim. SO is there product any good? I have no idea so that's why I rated it 3 stars.
They are a good company that caters to…
They are a good company that caters to travelling insurance needs throughly … I found them to be of great value for money with better coverage then most .. the premiums are felt are still a little too high but by far the best value in terms of travel insurance for the USA
Fast and easy
We submitted a claim and got paid the amount we expected within 8 days. Very easy process and great customer service.
Easy to navigate and great deal.
Easy to navigate and great deal and price that covered what I wanted.
Nil Claims, No Comment
Although I didn't need to make a claim, its assuring to know I've had all area's of my travel covered off on.
Good cover at a great price & took all…
Good cover at a great price & took all worries people at my age have when travelling,
Would highly recommend to any older travellers looking for travel insurance.
Simple process
Taking the policy out was simple. I can't rate any more unless I make a claim
quick and easy
quick and easy, on time pickup and a smooth drive. Having control over temperature and music was perfect for the trip.
Excellent support during our trip
We recently returned from a month long trip in Europe and WAS was excellent. We required both medical and flights assistance during our trip and WAS made it so easy. The team checked in with us regularly while the medical issue was being resolved and provided us with clear support when we weren't able to join our flight due to airport tech issues. Would definitely recommend!
I was very pleased with the coverage…
I was very pleased with the coverage and especially the cost.
Very efficient responses and service
Voucher was expired to use
We flew from Brisbane to Adelaide and…
We flew from Brisbane to Adelaide and joined my oldest daughter and her daughter on the Proud Mary weekend river cruise. I covered the four of us with WAS insurance to ensure peace of mind.
Easy and convenient to apply and well…
Easy and convenient to apply and well price. Ill try it hopefully everything run smoothly.
Outstanding Care When It Mattered Most
We unfortunately had to make a claim after our son fell terribly ill while overseas. Having heard countless horror stories about travel insurance claims, I was prepared for the worst. But I was completely blown away by the level of service we received from WAS Insurance.
From the moment we contacted them, the support was exceptional. While we were still in hospital, their medical team provided helpful advice and checked in with us daily—always asking how our son was doing. They treated him like a person, not just another case number.
Once we returned home, the claims process was straightforward and stress-free. Every interaction reflected compassion, professionalism, and genuine care. What was an incredibly frightening experience for our family was made that little bit easier thanks to the knowledgeable and empathetic staff.
Thankfully, our son is now okay. But I will never forget how supported we felt throughout the ordeal. I am forever grateful and cannot recommend WAS Insurance highly enough. Getting travel insurance is essential—but getting it from a company that truly cares is invaluable. WAS Insurance delivers both. Outstanding.
Grade A care and guidance
It's a truism that you don't really know how good an insurance company is until you need them. On this trip, I fell seriously ill, requiring nearly a week of hospitalisation. The insurer took care of everything, remained in contact throughout, provided clarification and advice around the multitude of tests and followups I needed. I could not recommend WAS enough, based on this experience and will certainly be using them exclusively moving forward (this was the 3rd time I have purchased WAS insurance but the 1st time I have needed to use it). I even received correspondence when I got back home to make sure I had returned safely, and to ensure I had the information I needed in case I required further assistance. During a troubling time, WAS were there for me, making sure I felt thoroughly supported and could concentrate on my recovery.
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