The charges feel misleading. You staye there is a 15% commission on "hammer price" which one would assume means if I win a bottle at 100 pounds I will pay 15 pounds commission except this isn't true.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For a non-clicks and mortar auction house WA achieved a great price for my famous new world wine -more than I expected. Quick payment and they collected it from initially gratis.
Virksomheden har svaret
Excellent company to deal with. Bidding process is so easy, the process at the end for paying for your winning bids is made very easy to understand and finally the delivery time was very good as well... Se mere
Virksomheden har svaret
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Wine Auctioneer – an online wine auction, specialising in the auctioning of fine, rare vintage and collectible wine, port, madeira and sherry. Buy and sell wine online.
Kontaktoplysninger
Storbritannien
- wineauctioneer.com
4,2
God
42 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
works well
auction process and timings are transparent, formalities re payment and delivery are done well
14. november 2025
Besvarelse fra Wine Auctioneer
Thank you for your review, John. We’re glad to hear you’ve had a smooth experience throughout the auction and delivery process.
Megan - Wine Auctioneer
Besvarelse fra Wine Auctioneer
Hi David, thanks for your 5-star review - it's much appreciated.
Megan - Wine Auctioneer
Trustworthy throughout and the bidding…
Trustworthy throughout and the bidding platform is very easy to use and intuitive.
15. oktober 2025
Besvarelse fra Wine Auctioneer
Hi Julian, thanks very much for your positive review and 5-star rating. We're really pleased to receive this feedback from you.
Megan - Wine Auctioneer
hidden charges
I was the successful bidder on a lot which emanated from Holland. I was unaware of the extra charges (import duty) as it was not clearly explained to the bidder. i was told retrospectively by the company that if I hovered my mouse over the lot it would highlight the charge.
15. oktober 2025
Besvarelse fra Wine Auctioneer
Thank you for your review, Aris. We make every effort to provide clear information on each lot, including in numerous places such as, as mentioned by our Client Service Team, when hovering over the lot, as well as on our fees page. These help bidders identify when shipping and customs fees may apply. While we aim to keep our delivery prices as competitive as possible and are able to outline these in detail on our website, import duties are set by destination countries and remain outside our control. As these charges can vary and change frequently, we are unable to display the exact charge for each lot and it is the buyer’s responsibility to estimate them before bidding. Please do reach out to our Client Service Team if we can be of any further help.
Megan - Wine Auctioneer
Perfect first time experience
Great selection of wines.
Website easy to navigate.
Prompt response.
15. oktober 2025
Besvarelse fra Wine Auctioneer
Thanks for your review Tony. We're delighted to hear you've had such a positive first experience with Wine Auctioneer. We look forward to welcoming you back in a future auction.
Megan - Wine Auctioneer
The hidden costs are outragous
The hidden costs are outragous. At least 70% on hammer if in eu. Which they dont tell before puchase
23. september 2025
Besvarelse fra Wine Auctioneer
Hi Andrew,
I’m sorry to hear that you were disappointed. We highlight our fees across our website, including before you place a bid, so that all costs are clear in advance. If you’d like us to review your specific order, please feel free to reach out to our Client Service Team who’ll be happy to help.
Megan - Wine Auctioneer
Besvarelse fra Wine Auctioneer
Thank you very much for your review, John. We’re glad to hear you were happy with the service received.
Megan - Wine Auctioneer
From winning all confirmation came…
From winning all confirmation came promptly and delivery followed shortly.
18. september 2025
Besvarelse fra Wine Auctioneer
Thank you very much for your five-star review. We’re pleased that everything progressed efficiently from purchase through to arrival.
Megan - Wine Auctioneer
I was impressed how easy the site was…
I was impressed how easy the site was to use and also how quickly the wines arrived afterwards (within a week). There were warnings about the EU based wines having higher delivery charges but even so this came as a bit of a shock. It won’t stop me using the site again but fingers burned a wee bit there.
17. september 2025
Besvarelse fra Wine Auctioneer
Thank you very much for your review, Richard. Really pleased to hear your order arrived promptly. We pride ourselves on being able to ship globally and review our delivery prices regularly to ensure they reflect the high quality of packaging and protection we provide while remaining affordable. However, any additional customs charges that may apply when shipping an EU lot outside of the EU are unfortunately beyond our control.
Megan - Wine Auctioneer
Good way to buy
Good way to buy. Found a few great bottles. Pricing pretty clear. Read the detail though.
13. august 2025
Besvarelse fra Wine Auctioneer
Thanks for your review. We’re really pleased to hear you’ve had a positive experience.
Megan - Wine Auctioneer
Answered a problem immediately.
12. august 2025
Besvarelse fra Wine Auctioneer
Hi Michael. Thanks for your 5-star review. We’re glad we could help quickly.
Megan - Wine Auctioneer
Excellent service
13. august 2025
Besvarelse fra Wine Auctioneer
Thanks, Patrick! We’re delighted to hear you had an excellent experience with us.
Megan - Wine Auctioneer
Besvarelse fra Wine Auctioneer
Thanks, Richard! We’re really pleased to hear you found the site easy to use and that your wine arrived quickly.
Megan - Wine Auctioneer
Almost flawless process
The product that I won at auction was packaged well for its international destination. Arrived in excellent condition and timely manner. They only negative came from DHL who refuse to delivery directly to our in-house locker system managed by "MyParcelLocker" company. I was forced to pickup from a location kms away from our residence, which was very inconvenient. We will take that up with them for future deliveries. Thanks again for supplying another quality product though.
12. august 2025
Besvarelse fra Wine Auctioneer
Hi Andrew, thank you for your review. We’re delighted to hear your bottle arrived safely, well packaged and in excellent condition. We appreciate you sharing your experience with the delivery. Final delivery arrangements are managed directly by DHL, though we will pass this on via our account manager so it can be logged as feedback for their consideration. It’s great to know you’re pleased with the product and service from us, and we’re grateful for your continued support.
Megan - Wine Auctioneer
Easy process and fast delivery
Easy process and fast delivery. Excellent choice of wines each month.
13. august 2025
Besvarelse fra Wine Auctioneer
Thanks for your review! We’re glad everything went smoothly and that you’re enjoying the wines on offer.
Megan - Wine Auctioneer
Wine Auctioneer intentionally…
Wine Auctioneer intentionally misrepresented the product to encourage bids, then failed to respond appropriately to acknowledge, replace or refund. Beware of such internet auction scam sites.
24. marts 2025
Uopfordret anmeldelse
Besvarelse fra Wine Auctioneer
Hi Justyn, thank you for sharing your review. We want to reassure you that Wine Auctioneer does not intentionally misrepresent products. Accuracy and transparency in our listings are central to how we operate, and we would never encourage bids through misleading information.
We’ve reached out to you via Trustpilot to request further details so we can look into your concerns directly. Please do respond there, or contact our client services team, so we can assist you further.
Megan - Wine Auctioneer
Brilliant Service
I used Wine Auctioneer to sell some vintage champagne and they were absolutely brilliant at all stages. Getting the champagne collected and into the auction was really easy. They kept me informed at all times and the price achieved was fantastic. Best service I’ve received in years!
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Wine Auctioneer
Hi Jeremy, thank you so much for your wonderful feedback. We're delighted to hear you had such a positive experience with Wine Auctioneer. Best wishes, Eilidh at Wine Auctioneer.
Really happy with my purchase
Really happy with my purchase. Wine delivered promptly and well packaged.
Will definitely use again.
21. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Wine Auctioneer
Thanks, Andrew! Great to hear you’re pleased with your purchase and that everything arrived smoothly. We look forward to welcoming you again.
Megan - Wine Auctioneer
Effective sale of wine
Sold first part of my wine collection with Wine Auctioneer. First class service all the way from early professional advice, to easy receiving in their London warehouse, an efficient and effective auction, topped with a rapid payment within the same week of the auction closing. I am using again and I highly recommend. I am a harsh judge.
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Wine Auctioneer
Thanks, Andrew. We’re delighted to hear you were happy with the full process, from consignment through to payment. It means a lot that you would recommend us and choose to use our service again, and we’re especially pleased to have earned the approval of a self-confessed harsh judge.
Megan - Wine Auctioneer
Really good range
Really good range, excellent shipping and quick customer service.
27. september 2023
Uopfordret anmeldelse
Besvarelse fra Wine Auctioneer
Thanks, Alex. We’re so pleased you’ve been happy with the range and the service. We appreciate your custom and look forward to welcoming you again.
Megan - Wine Auctioneer
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