William Russell issued Letter of Guarantee to cover an urgent medical procedure in Asia extremely rapidly. There was not a lot of bureaucracy, I had one single main point of contact in their UK claims... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
To every inquiry, I receive a very prompt and helpful reply. Arrangements for care are made that consider, or even anticipate, my concerns. When I hear stories from friends about problems with insurer... Se mere
Virksomheden har svaret
The health insurer that changed everything I ever worried about with health insurers: having been William Russell (WR) clients for decades, I can wholeheartedly say that WR has never let us down. Not... Se mere
Virksomheden har svaret
Was a member for 25 years. They happily took my money. Only one very small claim during these years. Then I turned 50 and my premium went up over 20% then up again another 24% when I turned 51. Abso... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sygeforsikringsselskab
- Invaliditetsforsikringsselskab
- Indtægtsbeskyttelsesforsikring
- Forsikringsvirksomhed
- Forsikringsmægler
- Livsforsikringsselskab
Skrevet af virksomheden
William Russell provides international health insurance, life insurance, and income protection to individuals and families living and working abroad. We have thousands of members across Latin America, Europe, Africa, the Middle East, and Asia. Please note that reviews on Trustpilot are unverified. To see verified reviews from our customers, please search 'William Russell Feefo reviews'.
Kontaktoplysninger
William Russell House, The Square, GU18 5SS, Lightwater, Storbritannien
- +44 1276 486 477
- contact@william-russell.com
- william-russell.com
4,2
God
63 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So far so good
So far so good. Not always super organized but will always respond to email and eventually get things done.
The lack of hard selling is very welcome. No-one will hassle you with the latest offer.
It can be very difficult indeed to achieve similar cover at a similar price in a foreign land.
Caveat: I've never claimed.
24. november 2017
Uopfordret anmeldelse
Besvarelse fra William Russell
Thank you for your feedback. Hard selling is something we intentionally don't do. Insurance is a necessary but expensive; no-one wants a salesperson putting pressure on them. We invite you to leave another review once you've made a claim on your plan!
Awful company
Awful company. Really rude girl called Megan who answered the phone who then put me through to a man in the sales team who sounded clueless. Suffice to say, I won't be using them for my cover!
2. juni 2017
Uopfordret anmeldelse
Besvarelse fra William Russell
Dear Steve. I am sorry to hear you didn't have a positive experience with William Russell on this occasion. We are a family-owned company, and we take our customers' experience very seriously. In fact, this is what tends to differentiate us from our competitors in the expatriate health insurance market. If you have any questions or further concerns, please feel free to contact me at any time. You can reach me at william.cooper@william-russell.com. Have a lovely weekend! William
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