Took advantage of a cancellation to have interior installation at short notice. Staff organising the installation were efficient and pro active. Both fitters were very amenable and professional. On... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having moved into our new home and being told we wouldn’t be able to get full fibre I was looking at our limited options when a friend mentioned trying Wildanet. So pleased I did, not only could they... Se mere
The switch to Wildanet has been extremely easy. Only one star missing as communication could be improved. I wasn't made aware of the external site visit, and also wasn't given a rough estimate of wh... Se mere
Virksomheden har svaret
After being let down by bt for over a year whilst being charged for the service I wasn't receiving they never installed the line. Got a knock at the door by wildernet and although it took a few months... Se mere
Virksomhedsoplysninger
Om Wildanet
Skrevet af virksomheden
Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.
At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.
Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.
Talk to our friendly, local team today by calling 0800 0699906 or email us
Kontaktoplysninger
Westbourne House, West Street, PL14 6BT, Liskeard, Storbritannien
- 0800 0699906
- hello@wildanet.com
- wildanet.com
4,4
Fremragende
1 t anmeldelser
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Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Jamie came to install our new Wildanet router.
A very efficient, personable, tidy worker.
Very happy with the service provided from initial contact with Wildanet to installation.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Glad to have you onboard!
So far so good
Just had it installed with no issues, engineers were great, very helpful and knowledgeable. Internet is working great at the speed advertised. So far so good 👍
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks so much Alex, glad you are up and running.
Honesty was so easy Chloe was so great…
Honesty was so easy Chloe was so great would definitely recommend
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you Steven! We will let Chloe know of the good job she is doing.
At all stages everyone worked very…
At all stages everyone worked very professionally. I have to mention that Chloe was really helpful and explained things to me and answered my questions so well.
Thanks to everyone.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks Susan, glad the team were helpful and supportive.
Very satisfied
Excellent, friendly and helpful staff. Nokia router and Nokia Beacon boosters are very god quality, easy to setup and work very well. Overall, Wildanet are very good to deal with.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks Teabee, glad to have you onboard.
The efficiency and work of the…
The efficiency and work of the engineers. Communication was also excellent
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks AJ!
Chloe installation
Chloe was Quick, efficient, polite and helpful during installation today
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you for the review! We will let Chloe know of your review.
Brilliant installation but promised…
Brilliant installation but promised phone adapter was overlooked & had to ring to ask where it was! A long time without landline ( even with phone line+) but broadband is good so far
27. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks for the review Jan, sorry to hear that the adapter was delayed. If you are not fully up and running now do let us know by contacting customer services on customer.services@wildanet.com and the team can have a look.
Besvarelse fra Wildanet
Thank you Lyn!
Letitia was very patient and…
Letitia was very patient and understanding whilst she went through our connection difficulties. We were very impressed with how she dealt with us. However the problems at our end proved beyond our ability to deal with and we have accepted that we need a visit by your technician to fix things. Letitia did a very good job! Thank you.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you for your kind review, Roger. We’re really pleased to hear that Letitia was patient and supportive while helping you through the connection issues, and I’ll be sure to pass on your positive feedback to her. While our Customer Services team can resolve most concerns, some situations do require an engineer visit, and we truly appreciate your understanding and patience as we arrange the next steps.
Absolutely brilliant internet service…
Absolutely brilliant internet service definitely recommend shame they not available every part of Cornwall yet so many of friends and family want it hopefully it won't be long
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks Andre, we are so appreciative of your comment. Serving Cornwall definitely has its challenges due to the landscape, but we are very proud to be able to serve those who were in the past overlooked for a fibre connection due to the terrain. Do feel free to make use of our Refer a Friend scheme https://rewards.wildanet.com/
THE HELP FROM MAJOR OVER THE PHONE.
THE HELP FROM MAJOR OVER THE PHONE IS WHY I GAVE 5 STARS, HE IS COURTEOUS, PATIENT AND VERY GOOD AT EXPLAINING HOW TO SET UP THE BOOSTER.
I FEEL CONFIDENT TO RING HIM AGAIN FOR ADVICE, HE IS AN ASSET TO WILDANET. THANK YOU MAJOR.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you for the review, we are so happy the Customer Services team were able to support you.
Aron Tim and Ollie installed our…
Aron Tim and Ollie installed our recently updated Wildanet modem. They were professional polite and very helpful in undertaking what was potentially a difficult task. However they worked the issue out in a timely fashion ensuring minimal disruption. Great job👍
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you Neil, we will let the team know of your review, welcome to Wildanet!
Wildanet wi fi Ihave recently joined Wildanet the…
I have recently joined Wildanet the experience was very good. They arrived when they said and Matt G wired everything up very carefully and was considerate clean and tidy. Later I needed help in connecting a booster device I rang the local office and spoke to Major who was extremely helpful and helped me set it up. He was very patient and even rang us back later to make sure everything was working well. I would certainly recommend them.
Lesley
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you Geoff, we will absolutely let Major and Matt know they did a great job, let us know if you need anything else.
I’ve just had Kai and Finn around to…
C. Bray
I’ve just had Kai and Finn around to connect my house to Wildanet. They were on time, polite, tidy and also did an excellent job. Very fast broadband as promised.
They explained how everything works and what to do in the event of a problem. Most impressed, thanks guys !
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Fantastic feedback, so happy to hear the team were helpful and tidy!
Fantastic service provided by Wildanet
Fantastic service provided by Wildanet. It’s been a long time coming and I am over the moon to now have fibre optic broadband. Your engineer Jack was tidy, friendly and knowledgeable. Would highly recommend this company.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thank you Andy, we are happy to have you as a customer!
Had an intermittent issue with our…
Had an intermittent issue with our internet over the weekend and last couple evenings, Jamie came out and provided absolutely outstanding service from this engineer in training! They were professional, friendly, and incredibly knowledgeable throughout the entire process. They quickly diagnosed the issue with my WiFi and had everything up and running better than ever in no time.
What really stood out was their attention to detail and willingness to explain what they were doing in a clear, easy-to-understand way. It’s rare to find someone so dedicated and thorough, especially at this stage in their career.
If this is the standard they’re setting as a trainee, I can only imagine how exceptional they’ll be in the future. Highly recommend—5 stars without hesitation!
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Wow, thank you so much for the feedback, we will pass over your comments to the team and let them know of the great job they are doing!
As a total ludite i was total lost on…
As a total ludite i was total lost on setting up the router, young Jamie came in and sorted it all out he went to a lot of trouble and effort to explain it to me and was very patient and courteous through out
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Thanks Ian, so glad Jamie could help!
Took over a year from signing up to…
Took over a year from signing up to receiving a service. Deals are better now than they were a year ago. Doesn't seem fair.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Wildanet
Hi Kevin,
It appears that your order was delayed due to planning, wayleaves and needing permissions to work from residents. Unfortunately these are legally required permits that need to be obtained before any work can progress. We do aplogise for the delay this caused, but we are glad to have you on board.
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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