Wildanet Anmeldelser 1.126

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Took advantage of a cancellation to have interior installation at short notice. Staff organising the installation were efficient and pro active. Both fitters were very amenable and professional. On... Se mere

Bedømt til 5 ud af 5 stjerner

Having moved into our new home and being told we wouldn’t be able to get full fibre I was looking at our limited options when a friend mentioned trying Wildanet. So pleased I did, not only could they... Se mere

Bedømt til 4 ud af 5 stjerner

The switch to Wildanet has been extremely easy. Only one star missing as communication could be improved. I wasn't made aware of the external site visit, and also wasn't given a rough estimate of wh... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After being let down by bt for over a year whilst being charged for the service I wasn't receiving they never installed the line. Got a knock at the door by wildernet and although it took a few months... Se mere

Virksomhedsoplysninger

  1. Internetserviceudbyder

Om Wildanet

Skrevet af virksomheden

Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.

At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.

Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.

Talk to our friendly, local team today by calling 0800 0699906 or email us


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The service from Major Leslie-Jones at…

The service from Major Leslie-Jones at Wildanet has been amazing. He has answered all of our questions and helped us set up our telephone. Thank you Major!

27. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thank you for highlighting our Customer Service Team, Major will be very happy to hear that their support is appreciated!

Bedømt til 5 ud af 5 stjerner

Very helpful service staff (emailed…

Very helpful service staff (emailed contact enquiry ), I emailed my enquiry out of hours and received a response the following day, much sooner than id anticipated. I had made a mistake in the info I requested and they returned the right info within the hr once I noted this.
Marcus Bond in customer service handled the enquiry in every way I would hope every company would.

27. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thank you Gareth, so pleased to hear Marcus helped you so quickly and efficiently!

Bedømt til 4 ud af 5 stjerner

Hard work getting credit allowance for…

Hard work getting credit allowance for leaving my previous provider.
Disappointed with internet speed no difference to previous provider which was partially copper!

19. maj 2026
Wildanet-logo

Besvarelse fra Wildanet

Hi Micheal, thank you for your feedback, if you are having service issues of slow speeds please do let our team know by emailing customer.services@wildanet.com and one of the agents would be more than happy to help.

Bedømt til 5 ud af 5 stjerner

Kai Dan and Finn were all professional…

Kai Dan and Finn were all professional and polite engineers in the less than ideal conditions and less than ordinary job they worked the problem to solution

26. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Glad you are happy, working in this weather can be difficult due to the heat so we are very happy to hear the team still managed to deliver.

Bedømt til 5 ud af 5 stjerner

Very pleased so far

Very pleased so far, quick installation and thank you Chloe for getting us up and running with the internal set up. Neat and tidy job by outside crew and inside.

26. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thanks Megan, glad to have you onboard! Feel free to use our refer a friend scheme as well https://rewards.wildanet.com/

Bedømt til 5 ud af 5 stjerner

Broadband

Broadband fitted today. Engineer Jamie, was courteous and respectful. Work was tidy and efficient.

26. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thanks for the review! Glad Jamie delivered a great service.

Bedømt til 4 ud af 5 stjerner

All good we worked it out in the end

All good we worked it out in the end , the lady who helped was very helpful

22. maj 2026
Wildanet-logo

Besvarelse fra Wildanet

Thank you for the review, we would be really interested to find out what we could have done better to get a 5* review, if you would like to share your experience.

Bedømt til 5 ud af 5 stjerner

Summary after a year with them

I have been with them for around a year now and unlike other ISP's I have been with I have never had the slightest problem. The installation was smooth and hassle-free, the connection has always been stable and high-speed, and the price I pay very reasonable. I would highly recommend them

24. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thank you so much for the review, we are so happy to hear you have been with us for a year and had a hassle-free experience. Do let us know if you need anything and we will be happy to help.

Bedømt til 5 ud af 5 stjerner

There was nothing to worry about.

We had Jacob & Joshua here to change us to Wildernet today and they were brilliant.
They were quick and efficient and explained what they were doing and to two non technical oldies we feel we now have it all in hand.
Thankyou boys.

20. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thank you for the review, happy to have you on board! Feel free to take a look at our Refer a Friend scheme.

Bedømt til 5 ud af 5 stjerner

Fast ,efficient service

Fast ,efficient service. Engineer explained everything to me.

20. maj 2026
Wildanet-logo

Besvarelse fra Wildanet

Thanks Patricia, so glad it was a good experience for you! Do let us know if there is anything we can do to assist further.

Bedømt til 4 ud af 5 stjerner

Every effort was made to connect my…

Every effort was made to connect my analog phone
without success.

19. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Hi there,
Thanks for your review. I can see you’ve been in touch with our Customer Care team, and after looking into this further it appears the handset you’re currently using isn’t compatible with VoIP services.
If you’d like to explore alternative options, our Retentions team would be happy to help talk you through compatible handsets. You can reach them at retentions@wildanet.com.
Please do get in touch if there’s anything else we can help with.

Bedømt til 5 ud af 5 stjerner

Excellent customer service 👍

I have found Wildernet customer service to be excellent I have been speaking with Major and have had every issue resolved after every phone call to the customer service line. Major has been professional and extremely helpful regarding each matter hence feeling the need to write this review!

10. april 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thank you Kirsty, we are so happy to hear Major was helpful and professional, do let us know if there is anything else we can help you with.

Bedømt til 5 ud af 5 stjerner

This was an absolute pleasure to deal…

This was an absolute pleasure to deal with a great team from the beginning to the end, everyone was friendly and professional, a special thanks to Jack, Josh,Kai and the installation crew, you where fantastic

16. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thanks so much Ernie! We are so happy to have you onboard, let us know if you need anything.

Bedømt til 5 ud af 5 stjerner

From sign up to install perfect

From sign up to install and so far on going service very good I would say standout part was install my house wasn’t a straight forward install and joint had to be put in etc but for the installer Jamie nothing was to much great care to detail thank you

6. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thanks Damon, thats great news. Some properties can be difficult to connect so its great to hear this proceeded unincumbered.

Bedømt til 5 ud af 5 stjerner

Many thanks for completing the install…

Many thanks for completing the install in a professional and friendly way A++++ :)

When the extra mile with where to place equipment, very happy with the service.

18. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Thanks Patrick! Happy to have you onboard, please feel free to use our Refer a Friend scheme - https://rewards.wildanet.com/ where you can earn up to £75 for every referral.

Bedømt til 5 ud af 5 stjerner

As above customer with cognitive…

As above customer with cognitive impairment I needed lots of help.
Really easy to set up faster Internet but getting the digital telephone working was far more complex. Thanks to Major the customer support worker we eventually got incoming and outgoing and calls. I would have been happier if an engineer could have come to our house and installed the equipment on day one. Far less stressful.
Thank you

18. maj 2026
Uopfordret anmeldelse
Wildanet-logo

Besvarelse fra Wildanet

Hi Fallows, thanks for the review, we will let Major know of your kind words as well. Feel free to make use of our Refer a Friend scheme as well https://rewards.wildanet.com/ where you can earn up to £75.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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