Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... Se mere
Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... Se mere
Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.
Kontaktoplysninger
5067 Whitelaw Rd, N1H 6J4, Guelph, Canada
- 5198243869
- madison@wike.ca
- wicycle.com
Ordering was easy
Ordering was easy, though a confirmation email of my order would have been nice. I only learned that my order was processed when I started to get notifications from UPS about the package.
Fast service
I ordered a product online directly from the company website. The information on the website was helpful and I had already read outside reviews on the product. It was helpful to see the video about the company and how it was created - it gave it a "human feel" rather than some unseen corporate company. The fulfillment of the order was VERY fast and I'm excite to receive my product today in the mail!
BIFL Bicycle Chariot
Product shipped incredibly quickly and came packaged very well arrived with no damage. We tested it out indoors and our son loved it. We are ready to go for the summer and extremely excited to take it to the road. The all aluminum build felt extremely sturdy and in my mind is a “Buy It For Life” product. Better yet it’s made in Canada too. Thank you.
Extremely easy to navigate web page
Extremely easy to navigate web page. When I had a question, Madison followed up quickly. Madison also texted to get a little more information to ensure we were ordering the correct trailer. Trailer was shipped the same day as order confirmation, and scheduled to arrive within 1 week.
We Love Our WIKE!
I had a great experience buying a WIKE trailer for my daughter to ride with me. The website had all the information I needed to make a decision between models. Once my order was placed I received several timely emails about the progress of my order. I ordered it on Tuesday and received it that Saturday, 2 days before the original estimated delivery date. It’s a quality, sturdy piece of equipment and it’s ready to use after about 5 minutes of easy assembly. My daughter has tons of space to relax in the trailer and there’s plenty of room for a second child. She thinks the seats are very comfy and the trailer moves so smoothly, especially in stroller mode. I’ll definitely recommend WIKE to anyone asking about trailers that we meet on our adventures.
This companies professionalism is…
This companies professionalism is top-tier. They assisted me very well. They helped with proper sizing and informed me that I ordered a part that already came with the trailer. I really loved the service and communication the provided.
Fast delivery
Fast delivery. Light product. Can't wait to get on the trails with my two boys in it.
Amazing!!
The customer service I have received has been amazing!! I received an email just double checking the height and weight of the person who will be using the cart to make sure that my order was the best match. I had the choice of emailing a response or calling and speaking to a representative. I chose to call. The representative I spoke to answered right away and was so very friendly and knowledgeable. She said I could call anytime I have questions or concerns! How nice!! It’s so rare to find a company where you can speak with someone!! I am so impressed with WIKE!!
This summer I will be able to give you…
This summer I will be able to give you guys an honest review. I'm extremely excited to do so!
Thank for your craftmanship!
MJ

Besvarelse fra WIKE
It arrived missing multiple parts
It arrived missing multiple parts, with no instruction manual, and customer service is closed all weekend (which is when we have time to assemble it..) so a little frustrating.

Besvarelse fra WIKE
Wike products rock
Experience was great order went through easily, got the product fast and the product is top notch, love it.
Support is excellent
Support, knowledge, experience are excellent. Quick to provide information too.
Super service 👍
La livraison a été très rapide et on a des réponses très rapides à toutes nos questions par mail. Merci !
A great cargo solution for an avid cyclist
The Speedy Shopper was delivered within 48hrs of ordering. Simple, effective design. Well built with quality, robust materials.
When used as a hand cart it is impressively easy to manouver in a supermarket.
A great cargo solution for an avid cyclist.
The lady I spoke with was helpful and…
The lady I spoke with was helpful and friendly, and I was able to get the parts I needed without paying for ones that I didn't. Thank you!
Quick and easy correspondence and resolution!
Quickly responded to my inquiry about the wike i have had since 2011. We love it and use so often, and when we had a broken part they responded and advised what to get to replace. We'd be lost without it as it allows us to hike with my special needs son places we ordinarily wouldn't go. The only thing I wish is if it had balloon tire adapters or something so it could move easier on the beach.
Second item from this company
Haven’t received item yet, but ordering went smoothly and call to office was helpful and pleasant. Have bought a trailer from this company and service and delivery were flawless.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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