Our new Wike trailer is fantastic for our daughter! She doesn't even need extra padding or support as she has needed in past trailers. It pulls beautifully and you barely notice it's there other tha... Se mere
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Se, hvad kunderne siger
Helpful when ordering for our daughter that is disabled & is a adult. Gave us good information on what would work for her. When we received her buggy we did find the directions for assembly were lac... Se mere
Trailer is comfortable for my 7 year old, maneuvers well, not to wide, light weight and feels heavy duty, can take a good beating. The only downside was the packaging it was delivered loose in a box,... Se mere
Our WIKE bike trailer is awesome! We have a 6 year old with left sided weakness. She can't ride her own bike, but loves bike rides and this trailer is spacious enough for her to ride and enjoy! Has he... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WIKE Inc. We are proud to be the only Canadian manufacturer of bike trailers, convertible strollers, and towable carts. Designed and shipped from Canada, we have been in Guelph, Ontario, Canada since 1990. We strive to provide the best customer support, high quality patented products, and fast shipping times. We've got trailers all over the world being loved by many families and individuals who are cycling with confidence and freedom. We know just how difficult it can be to find good quality products, especially for special needs individuals. That's why we designed our Special Needs Trailers, the Large and the Extra-Large. They're designed to make special needs' individuals and their families' lives easier and more fun! We make 3 different types of trailer: Children's trailers, Special Needs trailers, and Cargo trailers. We even have a do-it-yourself kit so that you can build your own trailer to whatever dimension you need! Whether it's a children's bicycle trailer, a cargo bicycle trailer, or a trailer for an adult, WIKE has got you covered.
Kontaktoplysninger
5067 Whitelaw Rd, N1H 6J4, Guelph, Canada
- 5198243869
- madison@wike.ca
- wicycle.com
Purchased a Wike Salamander Child…
Purchased a Wike Salamander Child Carrier a few months ago , it comes with two cushions a backrest and a seat both the same somehow lost one .. contacted the company and was told they do not carry replacement cushion ? Really ! They must certainly make some to go with the child carriers they sell ?? Wike offered to send me cushion dimensions so i can get one done somewhere else .. after paying 3,000+ for this bike I am on my own . So much for service after sale , this is my first Wike product and my last . Very disappointed customer Claude Gorley Ottawa Ontario .
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra WIKE
Hello Claude, thank you for your feedback. We are also disappointed to be out of stock of the cushions; we provided the sewing measurements to assist in the best way we can, and we do acknowledge that it is not what you were expecting. Since the cushions seem to have been missing due to theft, we recommend storing your bike in a more secure area in order to deter theft as it is rampant these days. We hope that you are able to still enjoy what the Salamander has to offer, if we can further assist don't hesitate to reach out; we are always happy to help.
Perfect for a grandmother and dog owner.
My grandchilden (age 2 and 6) absolutely love it. In fact the two year old likes to climb in and just sit even when we are not going anywhere. They are very comfortable in it. Admittably they are small for their ages but still. Recently while camping at a Provincial Park we found that even my cockapoo fit easily in on a return trip from the beach with both kids. It folds very quickly and is easy to store in the RV. I have some mobility issues so can't walk far, but attaching my Wike trailer to my recumbent trike allows me to go out on many adventures with my grandchildren. its generous size and storage allow us to go to the beach and take our swim gear and a picnic along.
22. juni 2024
Great product, but avoid big hills
I absolutely love the Wike! It fits my son who is 4 comfortably! It is very well designed and easy to maneuver. The only negative thing is that it is impossible to use on big hills. Going up it is heavy and I have to get off my bike and pull everything up. Going down it pushes my bike way faster to the point that I feel that I am going to crash. We live in a hilly area, so I don't get to use it as much as I want. Fits well in the SUV to bring to town for biking though!
23. maj 2023
Product seems great
Product seems great. My only concern was that the box arrived at my door wide open, but everything was in there. More of a delivery issue than anything.
25. september 2023
3 stars
I've taken my wife, who has dementia, for two rides now and she enjoys it very much. The product works just fine. The reason I'm only giving three stars are:
1. No instructions in the box
2. No hitch included
and the last and most frustrating reason:
3. Customer Service
I emailed with a question about attaching the bike to the trailer and it took 3 days for a reply, and I emailed about instructions and the missing hitch and I've never heard back from anyone. Fix your CS and I'll give you 5 stars. Thanks
6. oktober 2023
Shipped fast and packed well.
30. august 2023
Very happy with my DIY Cargo Kit
Very happy with my DIY Cargo Kit. Delivery very fast and the Contact to Canada very friendly.
17. september 2023
Première sortie en ville
Première sortie en ville. 4km de portage sur les petites rues de Montréal et 21 km sur le canal Lachine et les
rapides du fleuve St-Laurent.
Super belle journée! Et en en plus Carboneutre!!
Vivement les portages en natures.
L-A Chassé
23. september 2023
High quality
The quality of it , the engineering was well though out. Well worth the money.
The customer service was excellent.
Most important thing is my 5 year old grandson loves it.
24. september 2023
Friendly, helpful, prompt
Friendly email conversation, helpful attitude. Prompt shipping. Reasonable prices.
22. september 2023
Great customer service and Product
Great customer service. Excellent product quality. People are l
Always asking where Did you get that. That's a great idea. Where do I get that.
23. september 2023
I was in a hurry to get my trailer up…
I was in a hurry to get my trailer up and running after a car ran into it. I ordered an received the ordered parts quickly.
9. september 2023
Nice wheels and No plastic
I received the wheels and have tried them in the back yard with my 17’ Kayak and they look pretty good and function well on first impression. I need these to work on the Bowron Lakes Circuit as my last wheels broke down, these wheels are about 35” wide which is 5” over for Bowron but I will try it anyway.
30. august 2023
Simply great products
buying from a company in our own province and ease of access to WIKE products
29. august 2023
Quick ti ship
1. september 2023
Replacement part
I have always been happy with our product from Wke. We had to order a replacement piece. It was delivered faster than expected.
30. august 2023
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