Easy to use website and fair buyer/seller fees. Only downside was the ending of the free snort storage really as that really helped combine wins for reduced delivery costs (and hassle).
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All precesses and timelines were perfect… I have been a buyer for more than 3 years and recently started selling. My main concern and issue is with shipping destinations. I have raised the issue... Se mere
Virksomheden har svaret
Excellent service from start to finish! The team at Whisky Auctioneer kept me fully informed and guided me through every step of the process, from listing my bottle to receiving the final payment. The... Se mere
Virksomheden har svaret
Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Kontaktoplysninger
PH1 3FN, Perth, Storbritannien
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,3
Fremragende
422 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
tutto eseguito in modo professionale
tutto eseguito in modo professionale, il supporto è sempre presente per qualsiasi domanda o esigenza, transazione chiara e costi ben dichiarati.
26. august 2026
Besvarelse fra Whisky Auctioneer
Hello,
Thank you so kindly for your review, we are thrilled to hear this / La ringraziamo molto per la sua recensione. Ci fa davvero piacere leggere queste parole.
Megan L
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you for sharing your review. We completely understand that shipping costs can be frustrating. We truly value your business and are working to keep our pricing as fair and competitive as possible while continuing to provide a reliable service. We appreciate your understanding and support.
Thanks, Megan L
Have not gotten paid and they have ghosted me
I sent them a few bottles to be sold at auction. The auction ended in the beginning of July. Three weeks after the auction ended, they emailed me to say they had sent the payment via wire transfer and I will receive it in 3-5 business days. It has now been 17 business days (25 calendar days) and I have not received the payment. I have been emailing them for the past two and a half weeks asking to look into the payment and/or provide the payment receipt/SWIFT confirmation so that my bank may try and locate it but they have completely ghosted me. They will not respond to any emails. When I call their office they tell me that finance needs to look into it and they will let me know but I get nothing else. It has been an incredibly frustrating experience trying to receive the money I am owed. I have no idea if I will ever actually get the money but I do know that I will never work with Whisky Auctioneer again. Maybe I'll get lucky and they'll see this review and it will motivate them to respond to me but who knows.
23. august 2026
Besvarelse fra Whisky Auctioneer
Hi Jacob,
Thank you for your review. We’re really keen to resolve this for you and have tried to reach you several times to discuss the matter further. If possible, please get in touch with us at your earliest convenience so we can work towards resolving this for you.
Kindest Regards,
Megan L
Weil alles gut funktioniert hat.
Weil alles gut funktioniert hat.
Die Auktion, der versand, und der Zustelldienst
12. august 2026
Besvarelse fra Whisky Auctioneer
Hello,
vielen herzlichen Dank für Ihre Bewertung. Wir freuen uns sehr, von Ihren Erfahrungen zu hören. / Thank you very much for your review. We are delighted to hear about your experience.
Megan L
First class company
First class company. Professional and friendly help. Customer service is excellent. Cannot recommend them highly enough.👍
13. august 2026
Besvarelse fra Whisky Auctioneer
Hi Iain,
Wow! This is such a lovely review and one which ill be sure to pass back to our team. We are really pleased to hear this. Hope to see you at another auction very soon.
Megan L
Besvarelse fra Whisky Auctioneer
Thank you so kindly Jeffrey, ill be sure to pass this back! We so appreciate your review.
Megan L
Besvarelse fra Whisky Auctioneer
Hi Michel,
Thanks for a 5-star review! Hope to see you at another auction soon!
Megan L
Very easy to use and buy whisky and…
Very easy to use and buy whisky and quick delivery too. All-round great experience.
11. august 2026
Besvarelse fra Whisky Auctioneer
Hi Jamie, Thank you for taking the time to leave us such positive feedback, we're glad to hear you had such a super experience with us! We look forward to welcoming you back to discover some great whisky. Thanks, Eilidh.
Great price for great whisky that I…
Great price for great whisky that I can't find anywhere else, and with a simple and clear interface with quick service.
11. august 2026
Besvarelse fra Whisky Auctioneer
Hi Nathan, Thanks for taking the time to leave your feedback and give us a five-star review! We really appreciate that. We're glad to hear you found some especially hard to find bottles and hope you enjoy them! Thanks, Eilidh.
Shipping to EU countries
All precesses and timelines were perfect…
I have been a buyer for more than 3 years and recently started selling.
My main concern and issue is with shipping destinations.
I have raised the issue several times for EU lots not being able to ship to Greece.
There is no extra regulations or customs charges just like any other Eu country.
Still shipping to Greece is not available.
11. august 2026
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you for your review and for your continued support as both a buyer and seller. We appreciate you raising your concerns regarding shipping to Greece, and understand how frustrating it is when this limits the lots available to you. We’ll ensure your feedback is shared with the relevant team as we continue to review and improve our shipping options across the EU.
Thank you, Megan L
Your shipping invoice is wrong and no…
Your shipping invoice is wrong and no one fix it
11. august 2026
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you for review. I understand that a member of our team has reached out to you regarding the issue on the invoice which has now been rectified. Please do reach out to our client service team should there be any further assistance required.
Thank you,
Megan L
Not a reliable company, Don’t bid anything from this company
The storage fee is way too higher or even highest in all my other companies wine and whisky storage. The management and the system of the stock is chaos. From beginning when they change the new system then some of my important whisky were missing in my stock list and luckily I found it and informed them to correct it but when I ordered to ship those whisky then after more than 3 weeks later they inform me two bottles are missing. So I feel this is not a reliable company that charges too high storage fee with chaos management. But finally they said they are willing to refund those whisky costs, shipping cost, insurance and storage fee I did paid, and hope they really will pay.
***Update information. Whisky auctioneer is not a reliable company, their promise broken again, they are agreed to refund me the compensation within 5-10 working days due to they loss my storage bottles in their warehouse but now already over 10 working days and do not have any information that the fund transferring to my account and I’m going send the case to my solicitor to ask the compensation now. Because the situation started from 12 June till now already over two months, Whisky Auctioneer still not solve it.
!!!Don’t bid anything from this company, very bad experience!!!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Whisky Auctioneer
Hi Kenny,
Thank you for reaching out with your review. We tried to reach out to get some further information from you, please at your earliest convenience could you get in touch with us at client services. We are open Monday - Saturday, 10am-5pm.
Thank you, Megan L
excellent site
excellent site, very user-friendly, exciting options, reliable shipping.
15. august 2026
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you for sharing such great feedback, we really appreciate the time taken to review!
Megan L
Besvarelse fra Whisky Auctioneer
Hi there,
Thanks for your feedback. We understand that shipping costs can be an important consideration when choosing where to purchase, and we appreciate you sharing your experience. We’ll ensure your feedback is shared with the relevant team for consideration.
Megan L
Was an easy way to pick the lots for shipment
Was an easy way to pick the lots for shipment on the website, allthough not very obvious to find the option under the "bulk" button ;-)
14. august 2026
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you kindly for sharing your experience! We hope to see you at another auction soon.
Megan L
Basically 5/5
Basically 5/5. All perfect including service, information, packaging and delivery. It would be 6/5 If they would calculate the approx overall costs including commision, insurance and delivery costs and show it on the"winning" page. It might "surprise" beginners If they forget to keep those things in mind.
14. august 2026
Besvarelse fra Whisky Auctioneer
Hi Marco,
Thank you so kindly for sharing such a great review!
Megan L
I got the longrow 18 of 2021 edition…
I got the longrow 18 of 2021 edition instead of the 2024 edition that I payed for
12. august 2026
Besvarelse fra Whisky Auctioneer
Hi there,
Thank you for your review and for bringing this to our attention. A member of our Auction Team has tried to contact you to gather some further details regarding this. At your earliest convenience, please get in touch with us so we can better understand your concerns and resolve as quickly as possible.
Thanks,
Megan L
experience was good the item was well…
experience was good the item was well paced the only problem I have is when a auction ends on a time that should be the time
13. august 2026
Besvarelse fra Whisky Auctioneer
Hi Mark,
Thank you so kindly for sharing your experience! We really appreciate the time taken to share.
Megan L
Super end-to-end experience and service…
Super end-to-end experience and service supported by great professionals.
28. juli 2026
Besvarelse fra Whisky Auctioneer
Hi Steven,
Thank you for taking time to leave your review. We hope to see you at another auction soon!
Megan L
Good delivery ,good price
11. august 2026
Besvarelse fra Whisky Auctioneer
Hi Gordon,
Thank you so kindly for sharing your review!
Megan L
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