Beautiful garden set, easy to build as long as you read and follow instructions. Delivery was just a text saying follow a link without saying what it was delivering, asked the mint outdoor bot, if it... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
The garden furniture arrived quickly and the delivery duo were absolutely lovely. The furniture was tricky to put together - fiddly is probably the best word to describe it!
Virksomheden har svaret
The furniture is beautiful and the price was low compared to other companies. Delivery was fast and the drivers were really professional, polite and friendly. I would highly recommend this product and... Se mere
Virksomheden har svaret
We bought this to replace a very poor quality product bought 2 years ago from the terrible company, Out and Out, who have not surprisingly gone bust. By contrast this great value Stockholm set is well... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At MINT Outdoor we provide a fresh start for your garden. Discover limited edition garden furniture designs you wont find elsewhere, along with ready-to-despatch bestsellers at incredible prices. From generously sized garden sofa sets to sun loungers and garden dining sets, you'll find expertly made furniture for up to 80% less than traditional retailers.
Kontaktoplysninger
Storbritannien
- 02034887190
- help@mint-outdoor.com
- mint-outdoor.com
4,3
Fremragende
177 anmeldelser
Har besvaret 82 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The garden furniture arrived quickly…
The garden furniture arrived quickly and the delivery duo were absolutely lovely.
The furniture was tricky to put together - fiddly is probably the best word to describe it!
30. marts 2026
Besvarelse fra Mint Outdoor
Dear Sharon,
Thank you for taking the time to leave us a review. It's great to hear that you are pleased with your experience. We are looking at ways to make the assembly process easier and will keep your comments in mind.
Kind regards,
The MINT Outdoor Team
Beautiful garden set
Beautiful garden set, easy to build as long as you read and follow instructions. Delivery was just a text saying follow a link without saying what it was delivering, asked the mint outdoor bot, if it was this item and it said no. After working out the text wasn’t a scam, the pair that delivered were very helpful and carried it to where I asked.
30. marts 2026
Besvarelse fra Mint Outdoor
Dear Helen,
Thank you for your great review. You should receive a message from us advising when your order has been handed to our delivery partner, Right Road Logistics so you know that any future correspondence from them is relating to your MINT order. I have spoken to our team and it is possible that your order did not receive the initial message so we do apologise for any confusion if that was the case. Nevertheless, we're delighted to hear that you are pleased with your furniture and the service of our delivery team.
Kind regards,
The MINT Outdoor Team
Lovely garden furniture but was very difficult to assemble
All good when ordering and was updated when shipping and when arriving
30. marts 2026
Besvarelse fra Mint Outdoor
Good afternoon Ian,
Thank you for taking the time to leave us a review. We are very pleased to hear you are happy with your new furniture and the communication. We will take your comments on assembly on board and are always looking at ways to make this easier for our customers.
Kind regards,
The MINT Outdoor Team
The furniture is beautiful and the…
The furniture is beautiful and the price was low compared to other companies. Delivery was fast and the drivers were really professional, polite and friendly. I would highly recommend this product and company.
26. marts 2026
Besvarelse fra Mint Outdoor
Dear Trulli,
Thank you for your great review. We always aim to offer the most competitive prices. It's also great to hear that you were satisfied with the service from our delivery partners at Right Road Logistics. We hope you continue to enjoy your new garden furniture.
Kind regards,
The MINT Outdoor Team
This is the 3rd set I've bought and I'm…
This is the 3rd set I've bought and I'm pleased with the fast delivery
26. marts 2026
Besvarelse fra Mint Outdoor
Dear Constance,
Thank you for your great review and loyalty, we greatly appreciate it and hope you enjoy your new garden furniture set.
Best wishes,
The MINT Outdoor Team
Great communication and great furniture.
30. marts 2026
Besvarelse fra Mint Outdoor
Dear Hazel,
Thank you for taking the time to leave us such a great review, we're delighted to hear you are pleased with both your product and our communication with you throughout the process.
Kind regards,
The MINT Outdoor Team
Sceptical about ordering when not seen…
Sceptical about ordering when not seen a product. But it was perfect and on time.
30. marts 2026
Besvarelse fra Mint Outdoor
Dear Sarah,
Thank you for your 5* review, we totally understand it can be a worry when you order online but we're so pleased we were able to meet your expectations. We hope you enjoy your new furniture!
Kind regards,
The MINT Outdoor Team
Besvarelse fra Mint Outdoor
Dear Mrs Ridgment,
Thank you for taking the time to leave us a review. We're so pleased to hear that you are satisfied with your experience shopping with us and hope you continue to enjoy your new garden furniture.
Best wishes,
The MINT Outdoor Team
Quality product. Great Price
Quick delivery. Quality product. Great price. Very happy with purchase.
26. marts 2026
Besvarelse fra Mint Outdoor
Good afternoon Graham,
Thank you for taking the time to leave us a review, we really appreciate it and are delighted to hear that you are pleased with both the product and the service.
Kind regards,
The MINT Outdoor Team
Fantastic outdoor dining set
Purchased a table and chair set, can’t fault the aesthetics of the set itself so lovely but upon trying to assemble we came across a very unbalanced 1 and some un alignment issues, I logged an issue and was told management would be in contact with img 24 hrs, didn’t hear anything so asked for a call back , which I got first thing the next working day from a lovely lady called Rachael, she couldn’t do enough for us to try and get it rectified .
Her customer service skills are second to none she was brilliant and kept us informed all the way to receiving a new set which we are extremely happy with !!
So if you are one of the owners from mint outdoors then maybe a little thank you from you to Rachael( it will go along way) she is and absolute star and a brilliant asset to your company as if it wasn’t for her understanding and willingness to rectify our problem then this feedback would of been very different . So thank you once again Rachael your a star!!! P.S. the delivery company you use rightroadlogistics are fantastic , very friendly !! Ooh and the actual boss of rightroadlogistics delivered my chairs and made sure we was happy , so everyone went above and beyond to rectify this issue . We will recommend and reuse you as I want some recliners now .
2. marts 2026
Besvarelse fra Mint Outdoor
Dear Melanie,
Thank you very much for taking the time to leave us a review. We are really pleased to hear that Rachel resolved your issue and provided great Customer Service, as well as our delivery partners at Right Road Logistics. We hope you enjoy your furniture now that spring is arriving!
Best wishes,
The MINT Outdoor Team
Besvarelse fra Mint Outdoor
Dear Colin,
Thank you very much for your review, we're really pleased to hear you were satisfied with the product quality and also the ease of build. We hope you enjoy your furniture now that spring is here!
Best wishes,
The MINT Outdoor Team
Staff we we dealt with clearly…
Staff we we dealt with clearly understood our requirements and expedited our order with the minimum of fuss and where very efficient
25. februar 2026
Besvarelse fra Mint Outdoor
Good afternoon Brian,
Thank you for taking the time to leave us a review. We are really pleased to hear you had a positive experience shopping with us.
Kind regards,
The MINT Outdoor Team
Besvarelse fra Mint Outdoor
Good afternoon Raymond,
Thank you for the great review, we try our best to keep our customers as informed as possible throughout the ordering and delivery process and are pleased to hear that we were able to meet your expectations with this, as well as the product quality and value.
We hope you enjoy your new furniture!
Kind regards,
The MINT Outdoor Team
Absolutely over the moon with my new…
Absolutely over the moon with my new garden furniture- it’s much better than I imagined- well made - top quality - easy to put together - fast delivery, looks amazing on the patio. Highly recommend Mint Outdoors.
25. februar 2026
Besvarelse fra Mint Outdoor
Thank you for the brilliant review, Joanne! We're delighted to hear that you're pleased with your furniture and your experience shopping with us.
Kind regards,
The MINT Outdoor Team
Great company
Excellent communication , delivery team very good and my purchase is very good quality . I would definitely recommend and use again .
9. februar 2026
Besvarelse fra Mint Outdoor
Hi Joanne,
Thank you for the great review, we're so pleased to hear that you are happy with the product quality and the service provided by our delivery partners. We hope you enjoy your new furniture!
Kind regards,
The MINT Outdoor Team
WORST COMPANY EVER
If I could give this company a 0 star review I would!! Without a shadow of a doubt this is the worst company I’ve ever had the displeasure of dealing with! The product I ordered is actually very good!!! However! This is where it all goes downhill! The accessories as I like to call them, are nothing short of cheap and nasty! These were the cushions that came with the furniture, nothing like the pictures they advertised with the product, completely cheap and nasty! Also the table top was not even the correct colour, blue instead of brown as advertised. I raised a complaint and they said they’d deal with it online, guess what, as you follow up with your complaint online, your order number suddenly doesn’t exist! If you try to contact them they just ignore you! 15 days in a row of getting the same generic response from Gwen the bullsh** customer assistant who escalates your complaint to management who unsurprisingly don’t ever get back to you, leads you to this. Genuinely people, if you’re not overly bothered about a product you spend hundreds of pounds on and don’t care about what you get in return, then this is the company for you!!! However, if you’re not, then don’t waste your time with these cowboys!!!!
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mint Outdoor
Dear Mr Joyce,
We are very sorry to hear of your disappointing experience with your recent order. We understand that our Customer Service Manager has been in communication with you today to resolve the issues you have experienced as swiftly as possible.
We also apologise again for the delay in initially responding to your enquiry, unfortunately this was due to a technical glitch with our system that caused your message to not escalate through to management which has now been resolved.
Best regards,
The MINT Outdoor Team
Great service from start to finish
16. februar 2026
Besvarelse fra Mint Outdoor
Thank you for the great review Sharon, we're really pleased to hear you enjoyed your experience shopping with us and hope you enjoy your new furniture this spring/summer!
The MINT Outdoor Team
Besvarelse fra Mint Outdoor
Hi Michelle,
Thank you for your positive review, we are delighted to hear that you were pleased with the price, quality and delivery service and hope you enjoy your new garden furniture!
Kind regards,
The MINT Outdoor Team
Excellent communication throughout
Excellent communication throughout
Excellent communication throughout, especially from Rachel. Very helpful online and email assistance as soon as the two sets were delivered.
Even had a call from Chris (part of delivery and installation team) to explain how to sort something I couldn’t figure out with the assembly.
And the furniture is even better than I had hoped for. Just need some sunshine to enjoy it.
23. januar 2026
Great value for high quality furniture
We bought this to replace a very poor quality product bought 2 years ago from the terrible company, Out and Out, who have not surprisingly gone bust. By contrast this great value Stockholm set is well made and robust with lovely thick cushions. Like other reviews, a couple of the screw holes don’t perfectly align so a couple of the parts can be tricky to assemble, but you get there with a little persuasion! Fantastic price with tracked delivery!
23. januar 2026
Besvarelse fra Mint Outdoor
Hi Cliff,
Thank you for your great review, we're delighted to hear that you are happy with your Stockholm set and will take you feedback regarding the screw holes on board. Thanks again for choosing to shop with us.
Kind regards,
The MINT Outdoor Team
Dette er Trustpilot
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