Easy to use website and fair buyer/seller fees. Only downside was the ending of the free snort storage really as that really helped combine wins for reduced delivery costs (and hassle).
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
All precesses and timelines were perfect… I have been a buyer for more than 3 years and recently started selling. My main concern and issue is with shipping destinations. I have raised the issue... Se mere
Virksomheden har svaret
Excellent service from start to finish! The team at Whisky Auctioneer kept me fully informed and guided me through every step of the process, from listing my bottle to receiving the final payment. The... Se mere
Virksomheden har svaret
Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Kontaktoplysninger
PH1 3FN, Perth, Storbritannien
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,3
Fremragende
422 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful.Easy to join up.
Easy to join up.
Easy bidding and updates.
When phoned about a stored bottle very helpful.
15. september 2025
Besvarelse fra Whisky Auctioneer
Hi Ian,
Thank you for sharing your experience, we're really glad its been a positive process for you.
Megan L
Besvarelse fra Whisky Auctioneer
Hi Urs,
Thank you for your review, we're so happy to hear about your positive experience.
Megan L
Buen servicio
Estaba de viaje por Edimburgo y una botella de whisky que tenía en almacén, pedí a WA que me la enviaran a mi hotel y no hubo ningún problema ( otra opción de compra)
29. september 2025
Besvarelse fra Whisky Auctioneer
Hi Rafael,
Thank you for your review, we always aim to accommodate to our clients circumstances. We are really glad you had a great experience with us.
Megan L
Es dauert sehr lange bis eine Suche mit…
Es dauert sehr lange bis eine Suche mit den Ergebnissen bereitgestellt wird.
Wenn man die letzte Seite erreicht hat, scrollt man automatisch ans Ende der Seite
9. september 2025
Besvarelse fra Whisky Auctioneer
Thank you for your feedback, Thorsten. We’re sorry to hear you’ve found the search function slow and appreciate you highlighting it. This is an area of our site where we are currently prioritising improvements to both performance and speed, so please do check back and let us know of any ongoing concerns.
Megan - Whisky Auctioneer
I have not been a buyer for that long…
I have not been a buyer for that long but everything seems to be spot on from ordering to packing so will definitely use again
10. september 2025
Besvarelse fra Whisky Auctioneer
Hi Steven, thank you for your review. We’re glad your early experiences have been positive and look forward to welcoming you to future auctions.
Megan - Whisky Auctioneer
Besvarelse fra Whisky Auctioneer
Hi Alexander, thank you for your review. I’m sorry to hear you felt the delivery cost was high. Our shipping rates reflect secure handling, packaging, and insurance to ensure bottles reach you safely. That said, our shipping service and related costs are under constant review, as it’s important for us to strike the right balance between quality and affordability.
Megan - Whisky Auctioneer
Best selection of spirits
Best selection of spirits.
Website easy to use and intuitive.
Delivery service excellent and safe
9. september 2025
Besvarelse fra Whisky Auctioneer
Hi Alessandro,
Thank you for your review, its always great to hear from happy customers.
Megan L
Informative listings that include era…
Informative listings that include era of bottling, quick processing and overseas shipping (and extremely well packed).
9. september 2025
Besvarelse fra Whisky Auctioneer
Hi Christopher,
Thank you for your 5-star review. We have a very attentive listing and logistics team who always aim for maximum care and attention to detail when handling each order. I will ensure your review is passed back to the team.
Megan L
Besvarelse fra Whisky Auctioneer
Hi Mark,
Thank you for your review, we're really happy to hear about your experience.
Megan L
Rocky whisky buying experience
the good:
I've bought from them way back since 2014. As long as there are no issues during transit and delivery there will be no problems with them.
However this time something did go wrong
In my case i bought around 13 bottles from the auction. The bottles go held up by customs then sent back
During the transit one of the bottles popped and lost 80% of the content. I was told that since the bottle did not break it is not covered under their terms and agreement.
they were not willing to give me a refund but offered me 2 choices:
- put my purchased bottles on next auction
- they can ship it out again for free
i also wasn't willing to have them send it through US customs again. Thankfully had a address in singapore which i could send it to.
Eventually after a month they finally shipped it out to singapore.
Edit:
I was contacted by customer support and made whole on the liquid content lost during transit for the bottle of whisky
13. august 2025
Besvarelse fra Whisky Auctioneer
Hi Sung, thank you for your review. I’m sorry for the experience you had. Being able to provide reliable global shipping is really important to us, and we’re always working with our delivery partners to ensure the quickest and most seamless service possible. Unfortunately, customs processes are beyond our control, but we appreciate your patience throughout.
I’m pleased to see everything was brought to a positive conclusion and hope we can welcome you again in future.
Megan - Whisky Auctioneer
Your shipping fees can be better
Your shipping fees can be better. I've stopped bidding on your site because the shipping makes it cost prohibitive to get bottles from you.
22. august 2025
Besvarelse fra Whisky Auctioneer
Hi there, thank you for taking the time to share your feedback. We’re sorry to hear that shipping costs have been a barrier. Our rates reflect secure packaging, insurance, and handling to ensure bottles reach customers safely, but we know affordability matters too. Shipping fees and services are regularly reviewed as we work to keep that balance right.
Megan - Whisky Auctioneer
Easy to handle, fast processing time
Easy to handle and manage,
very good package,
really fast processing time by the WA-Team
20. august 2025
Besvarelse fra Whisky Auctioneer
Hi Gunther,
Thank you so much for taking the time to leave such a positive review. Ill ensure this is passed back to the team.
Megan L
Services work well
20. august 2025
Besvarelse fra Whisky Auctioneer
Hi Olli, thank you for your review. We’re glad to know your experience with us has been a smooth one.
Megan - Whisky Auctioneer
Thank you!
Excellent customer service! George B at Whisky Auctioneer is beyond professional and very attentive. Thank you for taking care of me all these years!
13. august 2025
Besvarelse fra Whisky Auctioneer
Hi Bob, thank you for your kind words. We’re delighted to hear George has looked after you so well over the years and truly appreciate your loyalty.
Megan - Whisky Auctioneer
Definitely a plus
Very easy. Great selection. Checkout is simple. Top notch overall service.
20. august 2025
Besvarelse fra Whisky Auctioneer
Thanks, Chris. We’re pleased you’ve enjoyed browsing and buying with us, and we appreciate your comments.
Megan - Whisky Auctioneer
Great selection but very expensive…
Great selection but very expensive shipping to the USA
13. august 2025
Besvarelse fra Whisky Auctioneer
Hi Ari, thank you for your review. We’re pleased you’ve enjoyed the selection of bottles available. Affordable global shipping is important to us, and while there are limits to what we can change at present, we appreciate the feedback and will always look to make improvements where possible.
Megan - Whisky Auctioneer
Besvarelse fra Whisky Auctioneer
Thanks for taking the time to leave a review. We’re very pleased to hear you had such a positive experience with the team.
Megan - Whisky Auctioneer
The platform is easy to use
The platform is easy to use, and the shipping experience was fast and reliable.
7. august 2025
Besvarelse fra Whisky Auctioneer
Hi Roderick, thank you for sharing your experience. Great to hear everything went smoothly from purchase through to delivery.
Megan - Whisky Auctioneer
Besvarelse fra Whisky Auctioneer
Thank you for your feedback. We’re glad you’ve enjoyed taking part in the auctions and appreciate your kind words.
Megan - Whisky Auctioneer
Besvarelse fra Whisky Auctioneer
Hi Aybar, thank you for your review. We’re pleased you’re enjoying adding new bottles to your collection through our auctions.
Megan - Whisky Auctioneer
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