Bought an Anbernic console. Not working on arrival. Sent videos etc as requested. Now radio silence. No replacement. No refund. I am now around £170 down and LOTS of frustration. Non existent customer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bought an Anbernic console. Not working on arrival. Sent videos etc as requested. Now radio silence. No replacement. No refund. I am now around £170 down and LOTS of frustration. Non existent customer... Se mere
Virksomheden har svaret
Item dispatched quickly, took a few days for the tracker to update, but it did update eventually and tracked parcels journey. Was not immediately clear due to UK tag in the website that it was coming... Se mere
Really good prices with no hidden import taxes or fees, the quality of the product is excellent and was well packaged and came in good condition considering how far it travelled. YunExpress took abso... Se mere
Fast delivery and good tech support , i recommend them. Really nice work . Good quality products
WhatGeek has great things lined up in store for people filled with amazing creativity. All the gadgets offered on our website will have unique designs, colors and features that will allow people to create something of their own. Our team is hard at work to offer items in a variety of different categories besides customizable mechanical keyboards, mouse and other accessories.
Hong Kong
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely poor service. Customer service challenging and I have been waiting for a refund for more than 2 weeks. My product was out of stock but I had to chase where it was. The site says co.uk but not a UK store and they are struggling to reply to my emails. Have had to raise a PayPal dispute. Hoping to still get my money back. Would not recommend.
Ordered 11th April. No product no refund yet.

Besvarelse fra Whatgeek
If someone thinks that this store is from the UK, they are wrong. They only have UK in their name. I bought the console 7 days ago and they haven't even sent it yet. And I don't even know how much longer I will have to wait. I do not recommend

Besvarelse fra Whatgeek
Paid for expedited shopping and under the impression the package would arrive in 2-5 business days like their site says.
It did not. The company used the .UK site as a marketing ploy. All they're really doing is drop shipping items from china.

Besvarelse fra Whatgeek
Product purchased was expected and works well, no complaints there. Be aware however; their stock resides in China so you will have a 2 week wait on delivery despite this being a UK company.
Excellent service from Whatgeek UK
My anbernic r556 arrived before delivery stated excellent service 👍
Whatgeek UK where excellent at every turn. They sent the item earlier than expected, it was received earlier than expected and the price was on par with other places that sell these retro devices. It works brilliantly - all games installed on the memory card work and run with no lag. Fantastic product and excellent service.
Ordered a white Trimui Brick on 7 April. Received on 18 April.
Great website and safe, from my experience.
Thanks 🙏🏼
I have sent three emails to whatgeeks support email, but have yet to receive a reply regarding arranging a return of an item.

Besvarelse fra Whatgeek
Easy to navigate the site. Great price. Item shipped quicker than the advised delivery times. Tracking was done via the Shop app so I was always kept up to date. Would definitely buy from what geek again.
Brought the SKYLOONG GK104Pro Dual-Screen Wireless Mechanical Keyboard - A Revolution in Typing!I'm absolutely thrilled with the SKYLOONG GK104Pro! This keyboard is a game-changer, packing in an incredible array of features that cater to both productivity and personalization.Here’s what makes it stand out:Dual-Screen Delight: The innovative dual-screen setup is a stroke of genius. The main screen is vibrant and customizable, perfect for displaying essential information or adding a touch of personal flair with GIFs or images. The second screen's calculator function is incredibly useful and a time-saver.Tactile and Satisfying Typing: The mechanical keys deliver a wonderfully tactile typing experience. The keys are responsive, with a satisfying sound that makes every keystroke a pleasure.Wireless Freedom: The wireless connectivity is seamless, offering the flexibility of both 2.4GHz wireless and Bluetooth. Switching between devices is effortless, making it perfect for a multi-device setup.Endless Customization: The GK104Pro is a tinkerer's dream. The hot-swappable sockets allow you to easily change the switches to your preferred feel, and the customizable knobs add another layer of control.Build Quality: The keyboard feels solid and well-built, a testament to its quality construction. It's clear that SKYLOONG has put a lot of thought and care into the design and engineering of this keyboard.2025 Upgrade: The new ability to transfer GIF images directly from your mobile device to the large display screen via Wi-Fi is a fantastic addition. It simplifies the customization process and enhances the user experience.In conclusion, the SKYLOONG GK104Pro is a remarkable keyboard that offers a unique and versatile typing experience. It's a fantastic investment for anyone looking for a high-quality, customizable, and feature-rich mechanical keyboard. Highly recommended!
Ordered a console mystery box what came was actually cheaper then the price of box
i got then anbernic 35xxH which is currently 53.99 and the mystery box is actually 57.99
i know its a mystery box but it should be atleast the same value or more of the price of the box
The delivery was great tho

Besvarelse fra Whatgeek
Issue got sorted through speedy customer service!
Bought the Anbernic RG556, amazing product, fast shipment, received updates every step of the way! Will be sure to buy something from them again!
Excellent customer service following a change of heart on my part, they quickly responded and accommodated my request to change the order with no fuss or drama going beyond my expectations to keep this customer happy!
Really great item and experience
Was kept up to date with tracking and item came pretty quick from China.
All round great service.
We’ve been waiting 4 weeks fora refund they said would take 5-7 days.
Company is a joke. Just use Amazon.

Besvarelse fra Whatgeek
Absurd length of time between ordering and order confirmation, and an even more absurd amount of time between confirmation and delivery. Order tracking doesn't work because WhatGeek are useless at communicating.
Furthermore after probably 20+ emails to their customer support probing for any update on my order, I'm still yet to receive a response.
Keyboard (Attack Shark K86) eventually arrived in a box that looked like it had been thrown down several flights of stairs and as a result I've already had to replace a broken switch for the spacebar which I can only assume was broken on impact.
Never buy from these reprobates.

Besvarelse fra Whatgeek
Great product, great service and delivery much faster than I thought it would be. Arrived in a little over a week, well packaged and with a case which I didnt realise would be included. Highly recommended!
I had an unexpected issue with my keyboard and whatgeek has sent a new keyboard which I’m greatful about, they have otherwise really nice products so I will lol forward to shopping with them again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.