Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Bought an Anbernic console. Not working on arrival. Sent videos etc as requested. Now radio silence. No replacement. No refund. I am now around £170 down and LOTS of frustration. Non existent customer... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Item dispatched quickly, took a few days for the tracker to update, but it did update eventually and tracked parcels journey. Was not immediately clear due to UK tag in the website that it was coming... Se mere

Bedømt til 5 ud af 5 stjerner

Really good prices with no hidden import taxes or fees, the quality of the product is excellent and was well packaged and came in good condition considering how far it travelled. YunExpress took abso... Se mere

Virksomhedsoplysninger

  1. Butik med computertilbehør

Skrevet af virksomheden

WhatGeek has great things lined up in store for people filled with amazing creativity. All the gadgets offered on our website will have unique designs, colors and features that will allow people to create something of their own. Our team is hard at work to offer items in a variety of different categories besides customizable mechanical keyboards, mouse and other accessories.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

564 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 92 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Extremely poor service

Extremely poor service. Customer service challenging and I have been waiting for a refund for more than 2 weeks. My product was out of stock but I had to chase where it was. The site says co.uk but not a UK store and they are struggling to reply to my emails. Have had to raise a PayPal dispute. Hoping to still get my money back. Would not recommend.
Ordered 11th April. No product no refund yet.

11. april 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Hello,
Thank you for leaving us your valuable review:

We are deeply sorry for the unpleasant experience you encountered in your order number.
You are right, waiting for more than two weeks for a refund and poor communication are not in line with the service standards we pursue.

We have applied for a refund for you yesterday.

It is expected to be refunded to your original payment account within 1-7 working days.
If you have any questions, please feel free to contact me.
Sincerely,
WhatGeek Service Team

Bedømt til 1 ud af 5 stjerner

If someone thinks that this store is…

If someone thinks that this store is from the UK, they are wrong. They only have UK in their name. I bought the console 7 days ago and they haven't even sent it yet. And I don't even know how much longer I will have to wait. I do not recommend

30. april 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Hello,

We sincerely apologize for the delay and any confusion regarding your order. While our brand name references the UK, we are committed to providing reliable service to all our customers.

Your order is currently being processed, and we’ll expedite the shipment. We’ll also send you a tracking update shortly. Please check your email or contact us directly at support@whatgeek.com for further assistance.

We value your patience and hope to restore your trust in us.

Best regards,
WhatGeek Service Team.

Bedømt til 2 ud af 5 stjerner

Poor delivery service

Paid for expedited shopping and under the impression the package would arrive in 2-5 business days like their site says.

It did not. The company used the .UK site as a marketing ploy. All they're really doing is drop shipping items from china.

5. maj 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Dear Customer,

Thank you for sharing your feedback.

We apologize for the delay in your order and any questions you may have regarding our shipping estimates.

Our goal is to provide accurate shipping times and we are sorry that we were unable to do so this time. We are reviewing this issue internally to prevent future discrepancies.

We would be happy to assist you further if you wish - please contact us at support@whatgeek.com.
Your satisfaction is of utmost importance to us.

Sincerely,
WhatGeek Support Team

Bedømt til 5 ud af 5 stjerner

Anbernic RG40XXV - whatgeek UK

Whatgeek UK where excellent at every turn. They sent the item earlier than expected, it was received earlier than expected and the price was on par with other places that sell these retro devices. It works brilliantly - all games installed on the memory card work and run with no lag. Fantastic product and excellent service.

11. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No response from support

I have sent three emails to whatgeeks support email, but have yet to receive a reply regarding arranging a return of an item.

16. april 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Dear Customer,

Thank you for getting in touch,
we apologize for the delay in responding.

Please note that our customer support team is open Monday through Friday, and emails received over the weekend are usually processed the next business day. We have prioritized your request and will assist you as quickly as possible.
support@whatgeek.com
Sincerely,
WhatGeek Support Team

Bedømt til 5 ud af 5 stjerner

Perfect shopping experience

Easy to navigate the site. Great price. Item shipped quicker than the advised delivery times. Tracking was done via the Shop app so I was always kept up to date. Would definitely buy from what geek again.

8. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

SKYLOONG GK104Pro Dual-Screen Wireless Mechanical Keyboard - A Revolution in Typing

Brought the SKYLOONG GK104Pro Dual-Screen Wireless Mechanical Keyboard - A Revolution in Typing!I'm absolutely thrilled with the SKYLOONG GK104Pro! This keyboard is a game-changer, packing in an incredible array of features that cater to both productivity and personalization.Here’s what makes it stand out:Dual-Screen Delight: The innovative dual-screen setup is a stroke of genius. The main screen is vibrant and customizable, perfect for displaying essential information or adding a touch of personal flair with GIFs or images. The second screen's calculator function is incredibly useful and a time-saver.Tactile and Satisfying Typing: The mechanical keys deliver a wonderfully tactile typing experience. The keys are responsive, with a satisfying sound that makes every keystroke a pleasure.Wireless Freedom: The wireless connectivity is seamless, offering the flexibility of both 2.4GHz wireless and Bluetooth. Switching between devices is effortless, making it perfect for a multi-device setup.Endless Customization: The GK104Pro is a tinkerer's dream. The hot-swappable sockets allow you to easily change the switches to your preferred feel, and the customizable knobs add another layer of control.Build Quality: The keyboard feels solid and well-built, a testament to its quality construction. It's clear that SKYLOONG has put a lot of thought and care into the design and engineering of this keyboard.2025 Upgrade: The new ability to transfer GIF images directly from your mobile device to the large display screen via Wi-Fi is a fantastic addition. It simplifies the customization process and enhances the user experience.In conclusion, the SKYLOONG GK104Pro is a remarkable keyboard that offers a unique and versatile typing experience. It's a fantastic investment for anyone looking for a high-quality, customizable, and feature-rich mechanical keyboard. Highly recommended!

11. april 2025
Bedømt til 2 ud af 5 stjerner

Feel Ripped Off

Ordered a console mystery box what came was actually cheaper then the price of box
i got then anbernic 35xxH which is currently 53.99 and the mystery box is actually 57.99
i know its a mystery box but it should be atleast the same value or more of the price of the box
The delivery was great tho

7. april 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Hello,
Thanks for your feedback and sorry to hear you were disappointed.
While our mystery boxes strive to include items of equal or greater value,
we will review this case to ensure fairness.
Thank you for your delivery feedback and we hope to improve your experience in the future.

Sincerely,
WhatGeek Service Team

Bedømt til 5 ud af 5 stjerner

Excellent!

Bought the Anbernic RG556, amazing product, fast shipment, received updates every step of the way! Will be sure to buy something from them again!

17. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service following a change of heart on my part, they quickly responded and accommodated my request to change the order with no fuss or drama going beyond my expectations to keep this customer happy!

3. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

We’ve been waiting 4 weeks fora refund…

We’ve been waiting 4 weeks fora refund they said would take 5-7 days.

Company is a joke. Just use Amazon.

28. marts 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Dear Customer,

We sincerely apologize for this unacceptable delay in processing your refund.

This falls far short of the service standards we strive to maintain.

Could you please tell me what your order number is?

So that we can better take action for you.

While we regret losing your trust, we want to demonstrate our commitment to improvement. For direct assistance, please contact me at [email/phone].

Sincerely,
WhatGeek Support Team

Bedømt til 1 ud af 5 stjerner

Absurd length of time between ordering…

Absurd length of time between ordering and order confirmation, and an even more absurd amount of time between confirmation and delivery. Order tracking doesn't work because WhatGeek are useless at communicating.

Furthermore after probably 20+ emails to their customer support probing for any update on my order, I'm still yet to receive a response.

Keyboard (Attack Shark K86) eventually arrived in a box that looked like it had been thrown down several flights of stairs and as a result I've already had to replace a broken switch for the spacebar which I can only assume was broken on impact.

Never buy from these reprobates.

27. marts 2025
Uopfordret anmeldelse
Whatgeek-logo

Besvarelse fra Whatgeek

Hello,

We apologize for missing your previous emails - unfortunately they were filtered into our spam folder.

To resolve this issue immediately, we can:
✅ Process a full refund
✅ Arrange a product exchange

Please let us know your preference as soon as possible.

We appreciate your patience and are here to assist you further if needed.

Best regards,
Susan

Bedømt til 5 ud af 5 stjerner

Really impressed

Great product, great service and delivery much faster than I thought it would be. Arrived in a little over a week, well packaged and with a case which I didnt realise would be included. Highly recommended!

28. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had an unexpected issue with my…

I had an unexpected issue with my keyboard and whatgeek has sent a new keyboard which I’m greatful about, they have otherwise really nice products so I will lol forward to shopping with them again.

26. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere