Delivery was very fast. The items were extremely well packaged. Communications from the company were very good. I'm very happy with the items I purchased, as well as the prices and delivery charges. V... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My go-to place for all kinds of nuts, bolts, fasteners, always come up with the ideal product for this amateur DIY enthusiast, including the latest, when I carelessly ordered the wrong size of screws.... Se mere
The website is easy to navigate and has a huge range of fasteners, making ordering hassle-free. In my experience delivery has been quick with items ordered well packed. A 5* seller highly recommended... Se mere
I had never heard of them before I began looking online for some Metric fine threaded bolts, which I’d found very difficult to find, anywhere else. They were extremely helpful, especially Eleanor,... Se mere
Virksomheden har svaret
Kontaktoplysninger
Westfield Road, Long Crendon, HP18 9EW, Aylesbury, Storbritannien
- 01844201133
- enquiries@westfieldfasteners.co.uk
- westfieldfasteners.co.uk
4,7
Fremragende
307 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered 100 m5 X 250mm screws on a…
I ordered 100 m5 X 250mm screws on a Tuesday hey were delivered on the Thursday's morning post. Excellent service at the right price. I had been trying to locate these size screws for the last week. I would definitely use Westfield Fasteners again
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
This is great to hear Stewart, we are glad to see you are happy with our service. Thanks for the 5 star review.
Fast Service
Online order was effective and excellent layout for products available. Items were dispatched and received within 24 hours. Thank You.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
You’re very welcome M. Hall! And thank you for your 5-star review — we’re glad we could help.
Easy to use website
Easy to use website; easy to understand website 👍 Great technical description. Very good prices.
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thanks Michael, this is great to hear. We're happy you found the website easy to use and it's great that you found our technical descriptions and prices to be good value and useful.
Great company to buy from
Great company to buy from. Great products at good prices. A really good selection of fasteners to choose from. Really excellent communication and items are dispatched and delivered quickly. Overall a great experience
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you C Davidson! This is such an abundance of kind comments, we really appreciate them. We are very happy to see your positivity towards each aspect of our service and we hope to see you again soon.
Good website and service
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thanks Phillip, we really appreciate the 5 star review
Great communication
Great communication
Great products
Great price
Great service
In other words….just great!
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
This is a great review Ken, we sincerely appreciate it and thank you for the 5 stars!
Excellent easy site to navigate site
Excellent easy site to navigate and order, with every item I required including exact lengths, which is amazing, as normal with other suppliers you have to compromise.
The delivery was extremely rapid too, well packed in individual sealed bags and labeled accordingly, with an invoice and inventory of the full order.
Second to none products and service, I cannot fault my first experience in ordering and receiving exactly what I wanted.
Thank You*****
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
This is such a detailed and kind review you have left us Keith, it is absolutely wonderful to see. We are very happy to hear your first experience with us was so positive and we are looking forward to seeing you again. Thank you Keith for this amazing 5 star review!
small purchase Order
Even though a very small transaction it was managed
extremely well
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
We appreciate the custom no matter the size Donald. Thank you for shopping with us and thank you for the kind review.
Got what I ordered, no problems
Got what I ordered and recieved quicker than expected. Quick and easy with no problems. Will use again
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Brilliant! Thanks Toby. We are glad we could help and look forward to seeing you again soon.
very poor level of service
Westfield Fasteners provided a Westfield Fasteners provided a very poor level of service on a recent order for almost £2,000. The whole process, from order confirmation through to customer support, felt misleading and unprofessional.
Despite advertising next‑day delivery on many products, I was informed after placing the order that delivery would take two weeks, which was not acceptable for my needs. When I called less than 48 hours later to cancel, I was told I would be charged a 25% handling fee, even though the operator confirmed the order had not yet been processed. The attitude on the call was rude, unhelpful and showed no willingness to resolve the issue.
I followed up by email to cancel the order, but my messages were ignored for three days and the goods were dispatched anyway, leaving me with little practical choice but to accept the delivery. On top of this, I have since confirmed that their pricing is significantly above the market average, and this is not the first time they have let me down.
In summary, my experience is that they are overpriced, unreliable, and do not treat customers fairly once they have secured payment. There are many alternative fastener suppliers offering substantially better prices, more reliable lead times and a far more professional attitude. on a recent order for almost £2,000. The whole process, from order confirmation through to customer support, felt misleading and unprofessional.
Despite advertising next‑day delivery on many products, I was informed after placing the order that delivery would take two weeks, which was not acceptable for my needs. When I called less than 48 hours later to cancel, I was told I would be charged a 25% handling fee, even though the operator confirmed the order had not yet been processed. The attitude on the call was rude, unhelpful and showed no willingness to resolve the issue.
I followed up by email to cancel the order, but my messages were ignored for three days and the goods were dispatched anyway, leaving me with little practical choice but to accept the delivery. On top of this, I have since confirmed that their pricing is significantly above the market average, and this is not the first time they have let me down.
In summary, my experience is that they are overpriced, unreliable, and do not treat customers fairly once they have secured payment. There are many alternative fastener suppliers offering substantially better prices, more reliable lead times and a far more professional attitude.
AVOID AVOID AVOID
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
It’s disappointing to see this review Slava. It is also very confusing given that you have never placed an order for almost £2,000 with us.
Your most recent enquiry was made seven months ago, which we presume is the matter you are referring to. In response to that enquiry:
As a business owner, you were aware that business-to-business purchases are not eligible for cancellation and acknowledged this before placing your order.
Despite this, you still requested a cancellation. As a goodwill gesture, we offered a cancellation subject to a 25% restocking fee to help cover non-recoverable costs incurred. After which you repeated the request by email, we responded within the hour with an alternative option, offering to ship the in-stock items first and the remainder once available. As we did not receive a response to either offer, the order was processed in line with the terms agreed to at purchase.
Regarding delivery, each product on our website clearly shows whether it is in stock or provides a typical dispatch time; in this case, the out-of-stock items had dispatch times of 2–3 or 4–6 days. Delivery services also display an expected delivery date to help customers choose the option that best suits them. After purchase, your order acknowledgement included all confirmed dates and times. Consequently, your goods were despatched in full 6 working days after the initial purchase, arriving 2 days earlier that the estimated delivery date.
In summary, businesses are responsible for checking product availability prior to purchase, regardless of order value. We also expect all communication with our staff to remain professional, respectful and free from threats and abuse.
We make every effort to accommodate all customers as much as possible, provided their requests are reasonable.
I've used Westfield fasteners a few…
I've used Westfield fasteners a few times, usually for bolts and fixings for a boat, so in A4 stainless steel!! , they seem to have everything you could ever need in every size, fair pricing and good communication always.
Recommend.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you so much David, we try to have as many varied items as we can manage, with as many sizes as possible. We are glad you think the prices are fair also. Thank you again David and we hope to see you again soon.
Westfield: service appreciation
Prompt and quick service: I am kept well-informed at all stages of the transaction from acceptance of my small orders through to delivery.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you Mr McConnell, we are happy to hear your appreciation of our service and we're very glad it could meet your needs.
only a small order
only a small order, but all good next day delivery at christmas. 5 star seller saved
24. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you very much Peter, we look forward to seeing you again.
If I could give 6 stars I would
If I could give 6 stars I would - exceptional. Brilliantly detailed website, easy order, perfect delivery updates and super fast delivery. Beyond perfect at every level. Brilliant company
24. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Wow, thank you Carl. This is such a generous review, we are so glad you feel this way and we appreciate all the complements. Thank you and please visit us again soon.
Great company
Great company. Good price very fast delivery. They will be my default for any more fasteners.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Brilliant! Thanks Ian, we look forward to seeing you again soon.
Ordered Friday and delivered Saturday…
Ordered Friday and delivered Saturday by Royal Mail.
As described, perfect for the job.
Thankyou.
20. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
You are very welcome Chris, thank you for the 5 star review.
Item as described very fast delivery in…
Item as described very fast delivery in perfect condition well packaged A+++++++++ seller thank you
20. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you Raymond, we really appreciate this review and your kind words.
Swift process
Fantastic service and great to be able to speak to helpful friendly people i will defo be placing future orders and will recommend Westfield Fasteners to my customers too
18. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you Jo, we're very happy with all your comments towards our service and staff. We will be showing them your review immediately. We look forward to seeing you again soon.
A very informative organisation
A very informative organisation. Kept me up-to-date with the progress of an unusual order. Will use again.
16. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you Harley, we hope to see you again soon.
a proper british company to deal with
a proper british company to deal with , great quality, large stock range. Fair prices for small orders.
prompt service. will use more and more, rebuilding a classic bike !
16. december 2025
Uopfordret anmeldelse
Besvarelse fra WESTFIELD FASTENERS LIMITED
Thank you Viv for the plethora of comments, we appreciate every one of them. We are glad our service could meet you expectations, we hope to see you soon, and good luck with rebuilding your classic bike.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.