Had great experience with this company so far. Anything that has taken a little longer to get hold of, they have informed me straight away and done their best to get it out to me as quick as possible.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good service from West Base, alarms came well packaged, all in working order. Kept informed of my despatch. However, poor delivery service from Royal Mail, came a day later than informed on track... Se mere
Order not processed in timescale stated on the website- only after ringing in several days later, was order progressed. The process of getting through to someone was extremely time consuming as multip... Se mere
I ordered several consumer units which were competitively priced. The items were well-packaged and speedily delivered. However, one of the units was damaged in transit. I contacted West Base who... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Wholesale Electrical Supplies Online
Kontaktoplysninger
Unit 3, Imperial Park, HA4 0JW, Ruislip, Storbritannien
- 020 8842 3544
- contact@westbasedirect.com
- westbasedirect.com
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Woundeful stuff
Late being dispatched
Late being dispatched, even though everything was supposedly in stock and parcel split open on eventual delivery due to very poor packing
Courier was parcel force who are even worse than westbase themselves.
Paid express delivery didn’t come for a…
Paid express delivery didn’t come for a week
Don't buy something you require urgently!
Waited over 2 months for items purchased to arrive.
Hi the item was delivered on time…
Hi the item was delivered on time amazing service
Good quality and delivered ontime
Ordered materials for job delays in delivery.
Ordered materials for job, materials took an age to come. It’s fine if something is out of stock but holding a full order for one item isn’t great.
I could have got the missing item locally. Learn from this experience as companies need to plan and book in jobs. Delays cost money.
I ordered a air cooler
I ordered a air cooler, cheaper than anywhere else, very quick delivery thank you
Not great!
Goods were delivered as described and within a couple of days.
The only negative thing was that as soon as I placed my order; around £270.00 I received a discount code for 3% off my first order. I was unable to apply it as I only got the offer AFTER. I placed my first order.
I contacted customer services and they refused to honour the discount as I had already received my goods.
Not great!
We found your tracking system very…
We found your tracking system very confusing as from the start it kept telling us that it was delivered when it wasn’t? The information was not clear very worrying
But good alarms heat & smoke for my bungalow 😊Was very pleased with the product when…
Was very pleased with the product when they arrived the only thing I would say is when they fitted by our electrician the kitchen alarm would not stop bleeping then it started the other alarm in hallway beeping we phone the company to ask why but it just rung off plus customers service no answer either thankfully we worked it out and there fine that’s my only criticism about the company
Scammed.. Looks like I’m another person waiting…
Looks like I’m another person waiting for a refund… item out of stock, few months before it arrives apparently. Order canceled and 14 days later I’ve still not got my money back.. looks like this company has gone drastically down hill. Shame..
Bought something 3 weeks ago
Bought something 3 weeks ago. Got email, saying out of stock untill May(almost 4 months to wait until new stock). Asked for refund- guess what- its been 2 weeks- keeps sending Mickey Mouse emails, promising refund in one week, then 2-3 working days and on and on… Stay away from these scammers
An extractor fan, but im not a fan.
I like the price and availability of items. My only gripe was the postage. It was quite expensive and took a long time to arrive. I found myself apologising to the customer for the item being late. I am concerned about placing future orders due to this.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








