WeMakeBeds 

Poor quality and such horrible customer service. Like they were so rude when we spoke to them about a bed that got delivered. So wobbly the entire headboard was moving. They literally hung up on me and are not replying to any of my messages!

Brought a bed and ti was everything I asked for quick service and delivery! :)

Absolutely LOVE my bed 😍 its exactly like the picture! White teddy boucle & its perfect! Only thing delivery was late at night but was courier company fault & the bed was worth the wait late at night 🤍 also arrived 15 working days after ordering so was within time stated. Would buy again from this company!

Bought a boucle bed. Impressive for the price. Was delivered in time and the quality is really good. Can’t fault the company at all.

Bought a bed from WeMakeBeds.
Amazing customer service from placing my order to the delivery everything was on point and the quality was amazing.
Would definitely recommend this company.

If you’re looking for something unique, I would definitely recommend this company. The shipping time was really reasonable and I absolutely love my bed. Everyone keeps saying it looks like it’s straight out of Pinterest, which is exactly the vibe I wanted.

The two gentlemen who delivered and assembled it were really lovely and super efficient. I paid for the assembly service and they had it all set up in about 30 minutes, which was amazing.

Because the headboard is quite large, one of the buttons was missing when it arrived. However, I reached out to the company and they responded straight away. The very next day they sent replacement buttons with tracked delivery, even including extras just in case. I was able to fix it easily.

Overall, really happy with both the product and the service.

Absolutely love my new bed, amazing quality. I went for the curved headboard in mink marble, ottoman gas lift and the 2000 pocket spring mattress. Mattress is unreal for the price!!

It arrived 12 working days after purchase. I received a text Day 11 to let me know it would be delivered and then was given 45 minutes notice on the day of. The guys were so fast, delivered to the 2nd floor and put it up for me within less than an hour it felt. Thanks, would definitely order from here again!

Only one thing to mention which does seem to be a theme throughout the reviews, better customer service on the what’s app and website chat. Have someone dedicated to responding to query’s and train them how to respond as I feel it would save a lot of customers feeling like they need to chase things up unnecessarily.

I bought a bed from here and the quality is absolute rubbish. It looks nothing like the photos or description on their website and is very disappointing. The bed is still in its original packaging because I immediately tried to return it, but the seller refused to accept it back. I’ve been trying to contact them to resolve the issue, but they’ve been extremely rude and unhelpful. My calls are not being answered and I’ve even been blocked on Instagram. This has been a very frustrating experience and I would strongly warn others not to waste their money ordering from them

Orderd a bed from here paid to have it built they didn't even bring my mattress in it was left out side in the rain I had to get it in myself.the bed is very poorly made matress was marked. The bed frame was not put together properly my husband and to fix it himself. I put a complaint in and sent photos they told me there was nothing wrong with the bed and I have now been blocked 😡 definitely wouldn't recomend this company.

Ordered our bespoke tv bed was given 5-15 day delivery it arrived day 13, was contacted night b4 by the lads and again on the morning of. Slight issue with the hinge and a mark but was delt with professionally and strait away, cant fault company at all, delivery lads were spot on also

I have just taken delivery of my bed from wemakebeds. The craftsmanship of the bed is great and the delivery guys who also put the bed up were really lovely and had it all done within an hour. So pleased with the bed and such a great price!

Thank you so much lovely bed amazing staff

Really good quality product.
Very happy with everything from the product to delivery.
Communication was amazing.
Would use again.

Ordered a luxury bed from them with increased head board and bed frame, turned up well packaged and protected, had little issue with bed frame height but we make beds was very quick in replacing the correct sized part. A well built bed, would recommend, even brilliant after sales when I had an issue.

First the positive. The bed is mostly as I ordered, seems solid and I’m happy.

Now the negative - communication is dire. I emailed a few times asking about ETA for delivery and got no acknowledgment. I got a text the day before to tell me delivery would be the next day! This short notice is Not ideal when you need to be home to take delivery.

I paid extra to have the tall headboard split. It wasn’t. When I called I managed to get someone on the 4th go and was told they would collect Saturday and deliver a new one Wednesday. Waited in all day Saturday, called and texted and no one came and no one acknowledged me. Tuesday I get a text they will deliver the new headboard tomorrow.

Overall - I wouldn’t use again because of the lack of customer service. I’ve had to go to PayPal to claim back the extra I paid to have the headboard split - this should have been refunded by the company voluntarily as they made the mistake.

I looked at alot of bed companies, and kept coming back to wemakebeds. I called them a couple of times, trying to work out which style would work for me. I was looking at getting a very wide headboard and wanted to know how to work out the plug socket, and they explained how they can cut out the socket size. I chose something else. I am so happy with my customised king size bed, I also ordered the end of the bed blanket box. The quality is outstanding, the price was amazing and the whole experience was 10/10. I will definitely be ordering again. Thank you.

Nice bed and mostly sturdy however the divan ottoman just does not fit in the bed and the frame will not come together level with one another meaning they can’t be secured properly for when lifted etc
The bed comes with no instructions & some of the parts are self explanatory but not all.
The company have poor communication which is unfortunate for me as the issue can not be resolved without a reply.

If the issues that I’ve had hadn’t occurred this review would be an outstanding one.

Had my bed delivered from here and the head board that was sent was the wrong shape. After contacting the company - they had the correct headboard sent out within a day. Delivery service was excellent!

DO NOT USE THIS COMPANY. They delivered a faulty headboard in July 2025, it is now January 2026 and they still have not replaced it and are ignoring all comms. Not a trustworthy or even legal company as they are not adhering to consumer rights.

I’ve had two stunning beds and a panel from these guys over the 18 months and never been let down in anyway. Every item was absolutely perfect, precision workmanship and stunning designs. Delivery is very quick. Will only use We Make Beds in the future.