Wellfittreadmill Anmeldelser 

These days, excellent customer service is difficult to find. Klaus at Wellfit treadmill is an example of customer service going above and beyond. I was concerned because I did not hear from Federal Express on the tracking of my treadmill. I called Wellfit and Klaus stated it could be due to the Holiday. Within 24 hours, I received tracking on my merchandise and Klaus followed up with an email. It’s always reassuring when a company takes the time to resolve concerns and ensure a smooth experience, especially when unexpected delays occur. Klaus was proactive and responsive—it makes all the difference when you're left wondering about a shipment.
Klaus’s positive experience not only speaks highly of the company but also highlights the importance of having dedicated individuals who truly care about customers.
As for the Wellfit 007, my husband and I love it. It is easy to put together for 95% of it is already done when received. It is quiet and very easy to use. My husband is tall and it is perfect for him. Easy to move and since we downsize to a smaller home, it is certainly space saving. We are in our prime time and this is perfect for our needs and busy schedule to exercise in our home. We strongly recommend it.

5/1/25: TM007 WELLFIT Treadmill Delivered.
5/6/25: I changed my mind/it wasn’t for me. Emailed WELLFIT Costumer Service.

5/27/25: UPDATE- WELLFIT
REFUNDED FULL Amount which I Received.

WELLFIT honored their 30 Day Return and Refund. Thank You WELLFIT

Please No Re-Runs!

DO NOT PURCHASE. I purchased and the product was delivered defective. The phone number on their website goes straight to voicemail and unable to leave a message. emailed several times and no one will respond. DO NOT BUY. HORRIBLE CUSTOMER SERVICE. SKETCHY COMPANY. I didn't check reddit before purchasing. Never again.

Klaus was very helpful and a pleasure to work with. I had issues with my treadmill and with customer service, but Klaus went out of his way to make things right.

Customer service is great, very responsive. I like the preloaded workouts. Enjoy doing the 30min workout sessions. I like my 2 in 1 walking pad treadmill. Convenient for the amount space I have. Would get a treadmill when I have more room one day.

I bought my WP009 a few months ago. I did encounter a slight issue with the belt misaligning after some use, but customer service was quick to respond and sent me a helpful video guide on how to adjust the belt. I followed the instructions in the video, and the belt was perfectly aligned afterward. I’ve noticed a tiny bit of misalignment after 1-2 months of frequent use, but it’s very minor and something I can easily accept. Given how often I use the treadmill, it's not surprising, and overall, it’s still working great!

I received a defective treadmill. Customer service will not respond. DO NOT BUY FROM THIS WEBSITE!

I would highly recommend not buying anything from this company. I bought one of their treadmills and received it in poor condition. It looked as if I was given someone’s return - really poor packaging, lack of screen protector film, etc. The end result was a pretty scratched and beat up treadmill. I contacted customer service to try and find a solution but I’m now 12 emails deep and this has dragged out for 6 weeks now. The last 5 emails I requested them to honor their 30-day hassle free return and refund policy (I was well within the timeframe when making this request) and my request has been simply ignored and not even acknowledged in their response offering me things like $15 refund or a free tread pad which has no relevance to the damage I have. My most recent email was just ghosted altogether. It’s been an incredibly frustrating experience. There is no customer service to call, only an email that is clearly not based out of the US as all responses come around 2am EST. I really think this company is a scam. They do not honor their policies, and based on my experience I would not be surprised if the “2 year warranty” is not enforced either. Sharing in the hopes that no one has to experience what I have.