My supermarket stopped selling the small dog meaty sticks and the dog crispies, the ones that look like Pringles. Didn't know Webbox did a delivery service but it was a great surprise. Order was easy... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When buying bulk orders most customers can expect a discount. Wether you buy 1 of their products or 100 there's no discount for spending a fortune with Webbox. There are lots of other pet food suppli... Se mere
Virksomheden har svaret
Very pleased with purchase, good quality Webbox dog toys ordered. Excellent customer service given. Received updates re parcel status & items delivered promptly. Thank You.
Virksomheden har svaret
This is the second time I have ordered from Webbox and the service has been excellent both times. The first time, I arranged for my parcel to be delivered to a local store but my parcel went missing.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Yummy pet food made in the UK. Trusted by pet owners, loved by pets. Buy online today. Free delivery over £40.
Kontaktoplysninger
Storbritannien
- webbox.co.uk
3,9
God
151 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 36 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Webbox Pet Food
Hello Denise,
Thank you for taking the time to share your feedback and for choosing to shop with us. We are so pleased you are happy with your order and the service received. Thank you for being a valued customer. Thank you!
Best wishes,
Webbox
Besvarelse fra Webbox Pet Food
Hello,
We are so sorry to hear this. We welcome all feedback, so please be assured we will take your comments onboard. Please accept our apologies for any disappointment caused.
Best wishes,
Webbox
My cat is a very fussy eater and will…
My cat is a very fussy eater and will only eat the mousse natural. We have sent away for it a few times large order may I add. The only complaint I have is you donot deliver to Aberdeenshire.
1. juni 2026
Besvarelse fra Webbox Pet Food
Hello Mabel,
Thank you very much for your feedback and kind words about the mousse. Please be assured that we share all feedback with our colleagues across the business for their consideration. We are very grateful to you for being a valued customer. Thank you.
Best wishes,
Webbox
The ordering was easy and perfect
The ordering was easy and perfect. The only problem is is the company that you take on to deliver the items for some unknown reason they do not deliver to my Home. They always deliver to a local shop which is the reason I may stop using your service.
2. juni 2026
Besvarelse fra Webbox Pet Food
Thank you very much for taking the time to share your feedback. We're delighted to know that you were pleased with the ordering process but we are so sorry to hear about the issues with delivery. Please be assured that we have taken onboard your comments and will investigate accordingly.
We’re on time and my dog loves them and…
We’re on time and my dog loves them and the treats I got for my daughters cats they loved as well
22. maj 2026
Besvarelse fra Webbox Pet Food
Hello Gill,
Thank you very much for taking the time to share your feedback. We're delighted to hear you were pleased with your order and the service received. Thank you for choosing to shop with us! 🐶😸!
Best wishes,
Webbox
Besvarelse fra Webbox Pet Food
Hello Barrie,
Thank you very much for your feedback. We are so pleased to hear everything went smoothly with your order. Thank you for choosing to shop with us and being a valued customer. Thank you!
Best wishes,
Webbox
Besvarelse fra Webbox Pet Food
Hello Liz,
Thank you so much for sharing your feedback. We are delighted to know that you were happy with your order and the service received. Thank you for your kind words and for choosing to shop with us. Thank you!
Best wishes,
Webbox
Besvarelse fra Webbox Pet Food
Hello,
Thank you very much for sharing your feedback. It's lovely to hear you were pleased with the service received. Thank you for choosing to shop with us and for being a valued customer. Thank you!
Best wishes,
Webbox
Cheaper elsewhere??
I brought direct as I thought it would be cheaper, I was wrong!
Cheaper on Amazon and arrive next day
3. april 2026
Besvarelse fra Webbox Pet Food
Hello,
Thank you for your feedback. I'm afraid we cannot comment on how other retailers price our products, but we appreciate you sharing your feedback. Thank you.
Best wishes,
Gina
Great customer service and also to all…
Great customer service and also to all the staff at webbox thankyou guys !, i have a great experience online shopping for my lick e lix sauces everytime and delivery service is excellent 👌 👍 will be back soon 😀
16. juni 2026
Besvarelse fra Webbox Pet Food
Hello Ian,
Thank you so very much for your kind words. We very much appreciate you taking the time to share your feedback. We are genuinely touched by your comments and will share with our colleagues. Thank you very much for being a valued customer and choosing to shop with us. Thank you! 😻
Best wishes,
Webbox
My cat loved it
My cat loved it. Unfortunately. She is now on a vetinary diet for medical reasons.
16. juni 2026
Besvarelse fra Webbox Pet Food
Hello Ethel,
Thank you very much for your feedback. We are sorry to hear your cat is having to be careful with what they eat. We're sending head rubs and cuddles 😻
Best wishes,
Webbox
The dog food some of it was open and…
The dog food some of it was open and the box was damaged a bit i had to throw some of it away
20. april 2026
Besvarelse fra Webbox Pet Food
Hello Mrs Gray,
We are so sorry to hear this. If you experience any issues with any future orders, please do not hesitate to contact our consumer care team who will promptly investigate. Please accept our sincere apologies for any disappointment caused.
Best wishes,
Webbox
Fast delivery and my dogs absolutely…
Fast delivery and my dogs absolutely loves the chicken fillets .
Be nice to have some promotion codes for money of now and again thow as I do spend a lot of money with yourselves.
14. maj 2026
Besvarelse fra Webbox Pet Food
Hello Janine,
Thank you for taking the time to share your feedback and being a valued customer. We are so pleased to hear your dogs were pleased with their order. We share all feedback for consideration, so please be assured we will share your comments with our colleagues. Thank you.
Best wishes,
Webbox
Excellent Service.
Very pleased with purchase, good quality Webbox dog toys ordered. Excellent customer service given. Received updates re parcel status & items delivered promptly.
Thank You.
8. juni 2026
Besvarelse fra Webbox Pet Food
Hello Susan,
Thank you very much for taking the time to share your feedback. We're delighted to know that you were pleased with your order and the service received. Thank you for choosing to shop with us 🐶
Best wishes,
Webbox
Unfortunately one of the boxes was…
Unfortunately one of the boxes was crushed, a pouch split and spread allover the others, and of course it was smelly by the time I found it a few weeks after delivery! Never had this problem before, so it won't stop me buying more.
28. april 2026
Besvarelse fra Webbox Pet Food
Hello Susan,
Thank you very much for taking the time to share your feedback. We are so sorry to hear this. If you experience any issues with an order in the future, please do not hesitate to contact our consumer care team who will promptly address any issues.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
Besvarelse fra Webbox Pet Food
Thank you very much for your feedback. We're delighted to know you were pleased with the service received. Thank you for choosing to shop with us.
Prince doesn’t like it so I will not be…
Prince doesn’t like it so I will not be ordering again
7. juni 2026
Besvarelse fra Webbox Pet Food
Thank you for taking the time to share your feedback. We appreciate that, just like people, all animals have their own individual tastes, so we’re sorry to hear that your cat didn’t enjoy this particular food.
Naturals mouse bought for a frail…
Naturals mouse bought for a frail elderly cat ( no teeth and mouth problems) - she loves it! Easy for her to eat, appetising and the right amount for her
7. juni 2026
Besvarelse fra Webbox Pet Food
Thank you so much for sharing your feedback. We're so pleased to hear the mousse is beneficial to your cat. Thank you for choosing to shop with us. We're sending cuddles to your cat! 😸
Not the best experience
Several tubes were damaged in transit, also part of the order was an assortment box , which turned to be only 2 varieties 6 of 1 flavour and 2 of 1 other very disappointing
6. juni 2026
Besvarelse fra Webbox Pet Food
Thank you for taking the time to share your feedback.
In relation to your order, our assorted packs are designed to include a variety of flavours, with a minimum of two different flavours guaranteed in each pack. However, the exact flavour combination may vary from pack to pack. We’re very sorry for any disappointment this may have caused.
We’re also sorry to hear that you experienced issues with your delivery. If the contents of your order were affected in any way, please do contact our Consumer Care team, who will be happy to help further.
We truly appreciate all feedback and please be assured that your comments will be shared with the relevant teams as we continue to review and improve our products and services.
Fast delivery
Fast delivery, great customer service.
All 3 of my cats love Webbox wet food and treats and that says a lot 😊
Webbox are trust 🐈⬛🐈🐈⬛
27. maj 2026
Besvarelse fra Webbox Pet Food
Thank you so much for taking the time to share your feedback. We’re delighted to hear that you were pleased with your delivery and the service provided by our customer care team.
Please be assured that your kind comments will be shared with them, as feedback like yours is always greatly appreciated.
Thank you for choosing to shop with us and for being a valued customer.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.