Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nathan Stevens has been incredibly helpful with our company’s IT issues. He successfully resolved an ongoing problem that several others had been unable to fix despite multiple attempts. Thanks to his... Se mere
We have just started working with Wavenet Ltd and I am really impressed. David McCree has been about the most responsive IT person I've ever worked with and setup has been very painless and speedy. Th... Se mere
Virksomheden har svaret
Fantastic member of staff - well done! Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, bo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
Kontaktoplysninger
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Storbritannien
- 0333 234 0011
- contact@wavenet.co.uk
- wavenetuk.com
4,8
Fremragende
3 t anmeldelser
Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beyond Terrible
I have been asking for copies of our agreements with this company for 4 months. So far they have sent me agreements that expired years ago. The relationship manager does not even know what services he is 'managing' . One star is too generous.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Good morning,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like to understand more about what happened and work toward a resolution.
Could you please reach out to us at customer.insight@wavenet.co.uk so we can address your concerns promptly?
Thank you for giving us the opportunity to improve.
George
Customer Insights Team
Happy and valued customer
Account executive David McCree really made me feel valued and kept chasing to get me the technical information I needed. Very happy.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Truly grateful for your review Alex, thank you!
Fantastic member of staff
Fantastic member of staff - well done!
Issue with access to outlook. Reece quickly established that a colleagues PC had been set up incorrectly. Sorted the original issue and another IT problem, both quickly and professionally. Great to know that we have the back-up & support of a technician like Reece Frendo.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
We’re so grateful for your review Lindsey Thanks for sharing your experience, it’s feedback like yours that keeps us motivated!
Technical Support
I’m very impressed with the level of support provided by David McRee. His response time was excellent, and my issue was resolved quickly and efficiently.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you so much for your kind words Jake, We're thrilled to hear you had a great experience!
Nazia has been super helpful in…
Nazia has been super helpful in assisting me with wifi logins and issues I was facing with our emails, all resolved very timely, and Nazia was patient and diligent to what we required support for
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you for your review Jade. We’re so happy you’re pleased with our service.
New office wifi
The Guys came in our office to fix the wifi of our new office we rented and now we are all connected. Thanks Kishor for your kind help.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you for your review Lorenzo! We’re so pleased you’re happy with our service. We’ll keep doing our best for you.
Reece Freddo excellent service
Reece Freddo excellent service, always fast and efficient responses. Definitely recommend this technician for support every time!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you so much for your kind words, We're thrilled to hear you had a great experience!
You have been warned
You have been warned. Horrendous company. Extortionate prices. Keep away. 400 pounds per month for phone and broadband!
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Hi,
We're sorry to hear you find our pricing is not competitive.
Please reach out to us at customer.insight@wavenet.co.uk and we can look into your account further for you.
Kind Regards,
Sebastien
Customer Insights Team
Brilliant Engineer Reece Frendo
Great support as always from Reece Frendo nice a quick to get me back up and running I appreciate this as I am very busy.....
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you for your review! We’re so happy you’re pleased with our service.
Prompt response with steps for quick…
Prompt response with steps for quick resolution.
Appreciate the support from Emus Omamogho , 5 star customer service
Thank You
Naymath
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
It’s always a pleasure to hear from happy customers Naymath. Thanks for sharing!
Great service
Can always get in contact with David when needed and he is always helpful and able to sort out the issue. Hence the 5 star review.
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Truly grateful for your review , thank you!
Emus was extremely helpful
Emus was extremely helpful, promptly answering my questions and explaining clearly, and went above and beyond to help.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you so much for your review Nic, I'm so glad you had a positive experience.
Very quick problem solutions
Very quick problem solutions. Emus Omamogho's help and communication were great.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you Pavlo. We’re delighted you had a positive experience. We’ll be sure to share your feedback with the team!
Very quick and effective support
Very quick and effective support, this time from Emus Omamogho. I find the Wavenet service and support in general very good!
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you for taking the time to leave a review Rich, its truly appreciated.
Dreadful service
Dreadful service! As an existing customer we were contacted with offer to upgrade service to 1gb. Been through whole installation process to find out the new line installed is the same as previous so no upgrade at all! Received an email tonight asking if there is anything else they can help with!!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Hi Mark,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like to understand more about what happened and work toward a resolution.
Could you please reach out to us at customer.insight@wavenet.co.uk so we can address your concerns promptly?
Thank you for giving us the opportunity to improve.
George
Customer Insights Team
excellent service as usual from Jonathan
excellent service as usual from Jonathan
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Truly grateful for your review Eric, thank you!
Solved my server/remote work connection
I had remote connection issue when working from home and connecting to the server. This was quickly resolved with clear communication and remote access to my machine. Reece was really friendly and made the process easy to follow. Really appreciated, thank you!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you so much for your kind words Magda. We're thrilled to hear you had a great experience!
David McCree
Quick and professional service provided, great service.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Truly grateful for your review Maria, thank you!
David McCree was very helpful and…
David McCree was very helpful and responsive to every question I had. Thank you!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
Thank you for your review Jonny. We truly appreciate your feedback Thank you for taking the time.
Reece helped with issue relating to a…
Reece helped with issue relating to a blocked external IP address and everyting was sorted within the hour.
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Wavenet Limited
We appreciate your kind words Rob, We're truly grateful that you have taken the time to leave your post.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.