Waterpik Anmeldelser 

My Waterpik Water Flosser, Model WP-580 Series does not charge. A blue light blinks for a few seconds and shuts off. I had it for 11 months. I would love a replacement.

I loved the product, my waterflosser made by water pick. Until I was rinsing it and out of the handle comes black and green and mushy gook!, I wish I could send pictures, I was so disgusted. so I thought maybe it was just in the handle so I unscrewed it and went into the inside and every where on the inside that was the mechanics of it that’s where it all of the Gook was coming from. I don’t know if the mechanical part has anything to do with the water that goes in my mouth. but I’d like to know if this is normal water pic email me!!!!!!!!!

The Waterpik water flosser is quite good but has a few design and/or manufacturing issues, as evidenced by the many online posts that describe the same types of problems that I encountered.
However, their customer service is excellent! A quick phone call (answered by a human!) and they resolved the issue quickly and pleasantly.

Takes up less space than regular water piks. However, If u buy a travel cordless be careful some come with charger usb cord, but no adapter.U need a 5V 1amp adapter.
Get all white. Hard to see water line on the blue. Where u put water in very small. Water lasts abt 45 seconds then u need to refill.

Excellent customer service. Very pleasant and helpful. They stand behind their products. They were going to send me a replacement part and were not sure that would work. Was pleasantly surprised When I received a new unit and it was out of warranty. Superior company!

Don't trust Waterpik's rebate promise. Also, product doesn't work well. Very disappointing company.

Waterpik 9months old will not turn on or charge-no replies to warranty form or emails for over a month. Why offer warranty when No Warranty ?

Waterpik war mal eine sehr gute Wahl. Wir benutzen das System WP900-E seit vielen Jahren...Jetzt sollte ein neues Gerät von Waterpik angeschafft werde. Waterpik.de verweist auf den Shop...Ersatzteile für das Gerät CC02-E gibt es angeblich nicht mehr???...Ein totales Durcheinander...
Wir können nur davon abraten von dieser Firma, mit diesem "Kundendienst"...? etwas zu kaufen!!!

This company is crooked, they do not stand behind their warranty. New purchased failed two months later and this less than honest company failed to address the warranty claim.

Die Munddusche Waterpik WP-100E ist sehr langlebig (5 Jahre Betrieb) und qualitativ gut. Ersatzteile sind weitgehend verfügbar. Ein Ventil Kleinteil wurde mir kostenfrei zugeschickt. Das nenne ich nachhaltig.

Waterpik® Irrigador Clásico WP 70
I bought the irrigator in 2018, we are in 2023, the water hose has already broken, there are no spare parts, not even the Chinese, they have wanted to make copies, how bad this thing is.
Waterpik® Classic Irrigator WP 70
Buy another brand, there are already 2, the first one was given to my mother, it burned.
This plastic pipe has broken.
And another friend was burned.
A trash.

Battery doesn’t last and cannot be replaced! Waste of $120 cause you must replace the whole unit. It was good for a yr but now it won’t hold the charge.

I bought Complete Care 5.5 in December and the tooth brush has stopped charging. I contacted the number provided and was told that they were unable to issue refunds, but as I’d bought it directly from them to send an email. I sent an email three weeks ago and received a reply saying that they were having issues with issuing refunds and that they were ‘urgently’ looking into it with their management team. I sent another email two weeks later asking for a replacement ( a toothbrush of similar value) if they were still unable to process refunds. They can’t do that either as they have withdrawn the Complete Care range.
There is no point offering warranties if they don’t honour them. I’m not looking into the next steps I’ll take.

Bought battery flosser and by 5 months had lost all power even with new Duracell batteries. Support telephone insisted complaint sent by email and when done they just said they did not refund
I would suggest you buy a decent make bit thus rubbish

Excellent customer service!
I have been using a Waterpik flosser for 4 years.

The company has excellent customer service!

When the first one failed, just 3 months shy of the 3 year warranty, they were very quick to send me a new unit (not refurbished) at no cost and no shipping!

My only complaint is that the replacement unit does not have ANY warranty at all and it failed in less than a year. I would have expected at least a one year warranty.

I did get a $5.00 mail-in rebate.

It is very convenient that you can communicate with emails - No chat (I don't type well at all) and no stupid bots or Ai!

I got a faulty waterpix system from them , In the box is a card that says contact them before returning it to the store , and thats what I did. But they have the worst customer service ever. Its like they just play games telling you that maybe its the tooth paste is to blame, its brand new how can the tooth paste be to blame. then they have you do a reset that does noting at all. What a lousy product with bad customer service , do yourself a favor and do not use this company

I left a review on their website for their product & they removed it! what the heck?! They are CENSORING the truth, just like other billionaires! Their electric flosser causes harm. It has bluetooth technology which emits EMFs (radiation) into your mouth. In other words, their devices causes cancer over enough use and over enough time...

My Waterpik ion is 4 weeks old and it was a defective unit from the start.
We did all the trouble shooting steps for 2 weeks and still nothing, another 2 weeks have passed and I am still trying to get a replacement. I called them over 4 times so far however the customer service attendants are the worst ever. It’s like they are trying to give me hard time for NO REASON whatsoever. All they do is reading from a script that does not make sense.
Now they wanted to do a visual trouble shooting however, the representative was not able to log in at her end which is not my fault. So this delayed my whole process again. Meanwhile, I have no water flosser to use and I am angry and frustrated with their ignorance.
I requested a supervisor and left a message but 24 hours later yet no response.
Bottom Line, never again Waterpik. They need to train their reps to have courtesy and make sure they at least graduated high school.

The brush battery doesn't charge and was not able to get an replacement under warranty even thou it has been 8 months since i purchased it they did offer acoupon. Don't waste your money poor customer experience. It will be an expensive $180.00 landfill item. Very irresponsible business practices. I will stick to sustainable tooth brushes. I was hoping to use this for MANY years.

Purchased replacement brushes for my new flosser to have when I needed them. The information on the comany's website did not have any information on models brushes were compatible with so I assumed they were interchangeable . They are not. Contacted the company and they would not do anything about this (e.g replace) and just kept repeating the same response to each e-mail - the purchase had been made more that 14 days ago. Very poor service - stay clear